Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot select a song in my own playlist.

Cannot select a song in my own playlist.

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. However, when going to my phone, I am unable to do anything but "shuffle". Is this a bug? If not, why does this happen, and could it be undone?

Reply
3 Replies

This has also been happening to me on my iPhone 6s, however when I deleted the app and downloaded it again this didn't happen again. 

This did not work at all. I can still only shuffle. This only happens on my IPhone. Restarting the device, and redownloading the app did nothing.

Hey there @Shader8, could you go ahead and check what your subscription status says (settings > account > subscription) and reply with what it says? I'd love to help out more.

Suggested posts