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Happy Values Week! Today we celebrate *Inclusion* in the Spotify Stars Program!

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81083 Views
  • 19 replies
  • 37 likes
  • 81083 Views
  • 19 replies
  • 37 likes

can't log in on my i phone

hey folks, i have a premium account that works on my mac via safari-browser but not with the app. Also i cant log in on my i phone. I had the free version before an the log in via FB worked and workes. But i wanna use the premium account now. I tried...

  • Casual Listener
  • hey folks,   i have a premium account that works on my mac via safari-browser but not with the app. Also i cant log in on my i phone. I had the free version before an the log in via FB worked ...
  • stefango82
  • Casual Listener
  • 344 Views
  • 3 replies
  • 1 likes
  • 344 Views
  • 3 replies
  • 1 likes

Spotify Connect on Marantz

when I play Spotify on my Marantz AV 8002 A via spotify connect does it disconnect or stop playing every 10, 15 minutes. it started a couple a weeks ago. when i play spotify on other devices via spotify connect in my home doesn't that happens. Does a...

  • Newbie
  • when I play Spotify on my Marantz AV 8002 A via spotify connect does it disconnect or stop playing every 10, 15 minutes. it started a couple a weeks ago. when i play spotify on other devices via spot...
  • tk-319
  • Newbie
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

invite premium family

I received an invitation to premium family but when I access I receive the following message: you can not enter the family plan because you already have a subscription from another store. I do not know this signature.What should I do?

  • Newbie
  • I received an invitation to premium family but when I access I receive the following message: you can not enter the family plan because you already have a subscription from another store. I do not kn...
  • dragoniteszczec
  • Newbie
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Problem with download

Yesterday I make a contract with premium by credit card ...But it's impossible to listen the music in downloadHow can do?

  • Newbie
  • Yesterday I make a contract with premium by credit card ... But it's impossible to listen the music in download How can do?
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

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Why do my songs move to the next untouched?

  • Casual Listener
  • Why do my songs move to the next untouched?
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

I not Need login, why?

I not Can login, Why?

  • Newbie
  • I not Can login, Why?
  • Rafat
  • Casual Listener
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Offline works on Android but not on Iphone

Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said i can have 3 devices for offline mode. Please help.

  • Newbie
  • Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said ...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Cannot select a song in my own playlist.

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. However, when going to my phone, I am unable to do a...

  • Regular
  • I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. H...
  • spooky_goovin
  • Casual Listener
  • 351 Views
  • 3 replies
  • 0 likes
  • 351 Views
  • 3 replies
  • 0 likes

Password reaet

Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?

  • Newbie
  • Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

Can not download local files on my iPhone

Hi,since a few days, I can't download local files on my iPhone.After importiong them to my Library, I can't save them on my device.My phone says, that the songs can't get load.Friends of mine have got the same problem.Any ideas..?

  • Newbie
  • Hi, since a few days, I can't download local files on my iPhone. After importiong them to my Library, I can't save them on my device. My phone says, that the songs can't get load. Friends of mine...
  • carolinaoe
  • Casual Listener
  • 490 Views
  • 3 replies
  • 0 likes
  • 490 Views
  • 3 replies
  • 0 likes

Logging In

All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've already created an account with this email address". So ...

  • Newbie
  • All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've alrea...
  • spooky_goovin
  • Casual Listener
  • 348 Views
  • 2 replies
  • 0 likes
  • 348 Views
  • 2 replies
  • 0 likes

TONS of Data Usage to Play Offline Songs

Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue. I am always careful to download albums/songs to Spotify while on Wifi before playing them if I'm leaving the house. My Starred playlist ...

  • Casual Listener
  • Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue.   I am always careful to download albums/songs to Spotify while on Wifi before...
  • raymondr14
  • Casual Listener
  • 7923 Views
  • 7 replies
  • 0 likes
  • 7923 Views
  • 7 replies
  • 0 likes

Music is fading out on any app launch

Hello guysI have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the app from multitasking.Is it just me? Or is it a featur...

  • Newbie
  • Hello guys I have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the...
  • 421 Views
  • 0 replies
  • 0 likes
  • 421 Views
  • 0 replies
  • 0 likes

iOS 9.3.3 Crashes on Opening Song

Hi,My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with just the pause bottom. I reinstalled it many times and...

  • Newbie
  • Hi, My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with...
  • 368 Views
  • 0 replies
  • 0 likes
  • 368 Views
  • 0 replies
  • 0 likes

iPhone 6 Spotify will automatically and continuously skip songs!

I use Spotify on the iPhone 6. Recently every time I press shuffle, (I do not have premium) many songs are skipped until they reach a specific song. Please help! The skipping will not stop! Keep in mind, it is skipping even when I havnt pressed any s...

  • Newbie
  • I use Spotify on the iPhone 6. Recently every time I press shuffle, (I do not have premium) many songs are skipped until they reach a specific song. Please help! The skipping will not stop! Keep in m...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

Services that include spotify

What other services include spotify premium when you buy them? Any in Mexico?

  • Newbie
  • What other services include spotify premium when you buy them? Any in Mexico?
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

30-day free trial not working?

I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated. I received a mail stating something wrong with my credit card details, but i'v...

  • Newbie
  • I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated.  I received a mail sta...
  • Sarahmp11
  • Newbie
  • 3204 Views
  • 9 replies
  • 0 likes
  • 3204 Views
  • 9 replies
  • 0 likes