Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
The share on Instagram Stories option works fine when I want to publish just one song but it doesn't work at all if I want to share a playlist. I get an error message telling me Spotify couldn't share my playlist right now and to try it later. I got this same message for a couple of days now.
Thanks in advance!
iPhone 8 Plus
iOS 11.4
Spotify 8.4.**bleep**
Hi there!
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I'd also recommend to update to iOS 11.4.1 as it is the latest official version for now 🙂
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
I'll see what I can suggest next!
Hi Loxer,
Thanks for your quick reply. As you suggested I restarted my device, updated to iOS 11.4.1 and did the reinstall of the app but I still got the same error message when sharing a playlist to Instgram Stories: “Oops. Sorry we couldn’t share to Instagram Stories, try again later”.
I am using Spotify 8.4.6 9 on an iPhone 8 Plus iOS 11.4.1
Thanks!
Hey @Modulació,
Sorry that it doesn't help, try a quick clean reinstall of the app. Just follow these steps.
Let me know how it goes 🙂
Hey Loxer,
I did that too and I still get the same error message.
Hi,
It's been a month and I still have the same issue. I am using the latest versions of both Spotify (8.4.72) and Instagram (65.0).
Does anyone have a solution?
Thank you in advance!
Damien
I'm having the same issue and have tried all of the steps above.
I have a theory that you can’t share albums with custom artwork- does yours have custom artwork?
Hi,
I think it's because you're on offline mode? Mine worked after removing offline mode on the spotify app.
Hope this helps 🙂
Same thing is happening for me. I have removed and reinstalled Instagram and Spotify. I cannot share any song to Instagram stories, whether less well-known are very popular. Current iPhone XS and iPhone iOS.
In my case I’m online, and it fails when on WiFi or on cell data. Both.
I've tried to share both, with and without custom artwork, and I always have the same error message "Oops, we couldn't share to Instagram Stories, try again later".
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…