Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62719 Views
16 replies
37 likes

62719 Views
16 replies
37 likes

iPad/iPhone device finding

PlanPremiumCountryUK DeviceiPhone 5S, iPad 4th GebOperating SystemiOS 10 My Question or IssueRecently, my iPad 'More Devices' seems to have been disabled and I cannot locate all the Apple TVs and Spotify Connect devices on my network, only the same 2...

mikejowett
Newbie
Plan Premium Country UK Device iPhone 5S, iPad 4th Geb Operating System iOS 10 My Question or Issue Recently, my iPad 'More Devices' seems to have been disabled and I cannot loca...
2018-11-27 5:30:54 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Superuser Contribution Unable to jump to another track

Premium user here. What just changed with Spotify? My laptop is logged into my Spotify account and so is my iPhone. The laptop plays the music through my home system and I control it via the Spotify app on my phone. This has worked perfectly for year...

EC1225
Casual Listener
Premium user here. What just changed with Spotify? My laptop is logged into my Spotify account and so is my iPhone. The laptop plays the music through my home system and...
2018-11-10 12:20:02 AM
2018-11-27 1:15:31 PM
Peter
Spotify Legend
541 Views
5 replies
0 likes

541 Views
5 replies
0 likes

Empty Playlists

PlanPremiumCountryUK DeviceiPhone XROperating System(iOS) My Question or Issue Hi, I've recently changed over my Apple handset from an iPhone 8 to an iphone XR. After signing back in to Spotify (on my new handset), I can see that I have all my playli...

rstuart_86
Casual Listener
Plan Premium Country UK Device iPhone XR Operating System (iOS) My Question or Issue Hi, I've recently changed over my Apple handset from an iPhone 8...
2018-11-24 3:00:14 PM
2018-11-27 8:56:02 AM
rstuart_86
Casual Listener
889 Views
2 replies
0 likes

889 Views
2 replies
0 likes

Podcast not playing

PlanPremiumCountry United States DeviceiPhone 7Operating SystemiOS My Question or Issue When clicking on the Spitting chiclets podcast, it always pops up that an error has occurred. Trying to listen

Bigmarc2169
Newbie
Plan Premium Country United States Device iPhone 7 Operating System iOS My Question or Issue When clicking on the Spitting chiclets podcast, it always pops up...
2018-11-27 5:48:41 AM
407 Views
0 replies
1 likes

407 Views
0 replies
1 likes

foutmelding 408

Help!Ik kan niet meer inloggen op mijn spotify op mijn mobiel. Hij staat nog ingesteld op Nederland en zou hem moeten over zetten op Bonaire. Dit land kan ik niet aanklikken bij de landen opties. Iemand enig idee wat ik nu kan doen? Thanks!

gijsz1996
Newbie
Help! Ik kan niet meer inloggen op mijn spotify op mijn mobiel. Hij staat nog ingesteld op Nederland en zou hem moeten over zetten op Bonaire. Dit land kan ik niet aanklikken bij de la...
2018-11-27 1:40:03 AM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Spotify gear s3 remote mode choose songs

PlanPremiumCountryUSA Devices7 edge and gear s3Operating Systemnougat My Question or IssueI just recently solved an issue with the remote feature with spotify on gear s3 not working which was fixed by downgrading spotify version on my phone. however,...

noobmxer
Newbie
Plan Premium Country USA Device s7 edge and gear s3 Operating System nougat My Question or Issue I just recently solved an issue with the remote feature with spotify on gear ...
2018-11-27 1:19:58 AM
322 Views
0 replies
0 likes

322 Views
0 replies
0 likes

Music is playing alone and switch automatically

Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1 Hello guys, When I start my spotify app, I always have a message about a web player using my account and I can see some music from artists I don't know have being playe...

Jackcroft
Newbie
Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1 Hello guys, When I start my spotify app, I...
2018-11-25 9:59:42 PM
826 Views
0 replies
5 likes

826 Views
0 replies
5 likes

Desing problem

PlanPremiumCountry FranceDeviceiPhone XOperating SystemiOS My Question or IssueGood evening,I would like to know why I do not have the new application desing and the old one. And how can I have it?Thank you

Usernam44444
Newbie
Plan Premium Country France Device iPhone X Operating System iOS My Question or Issue Good evening, I would like to know why I do not have the new application desing and...
2018-11-25 9:10:43 PM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

iOS Battery Life and 320Kbps Audio

PlanPremiumCountry USADeviceiPhone XSOperating SystemiOS 12 My Question or Issue I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6S, iPhone X, iPhone XS) and have finally gotten the app to consume a normal percentage...

mrcloud51
Newbie
Plan Premium Country USA Device iPhone XS Operating System iOS 12 My Question or Issue I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6...
2018-11-25 7:17:39 PM
978 Views
0 replies
1 likes
battery drain
iOS
music quality

978 Views
0 replies
1 likes

Huge issue with shuffle play. Spotify please fix it soon!

My Question or IssueSpotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time. To be more precise; when I'm listening to my playlist in shuffle mode and delete the curren...

phutjens
Regular
My Question or Issue Spotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time. To be more prec...
2018-11-25 5:51:16 PM
443 Views
0 replies
2 likes

443 Views
0 replies
2 likes

Playing a new song with at least a song in queue bug

PlanFree/PremiumCountry ItalyDeviceiPhone 6sOperating SystemiOS 9.3.4 My Question or Issue I just discovered that i can use my phone as a remote to play spotify music from my PC. All functions are fluid except when you play a new song ( i mean select...

dekomori
Casual Listener
Plan Free/Premium Country Italy Device iPhone 6s Operating System iOS 9.3.4 My Question or Issue I just discovered that i can use my phone as a remote to play spo...
2018-11-23 5:44:50 PM
2018-11-25 3:08:43 PM
dekomori
Casual Listener
268 Views
2 replies
0 likes

268 Views
2 replies
0 likes

Grayed out songs that are still available on spotify

PlanPremiumCountryUS My Question or Issue Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on the list. When I opened the playlist, however, almost every one of the son...

Emcdon10
Casual Listener
Plan Premium Country US My Question or Issue Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on t...
2018-11-24 6:00:37 PM
2018-11-25 1:22:22 AM
ZevSupport
Regular
380 Views
1 replies
0 likes

380 Views
1 replies
0 likes

Google Assistant on iOS: “Sorry, I can’t play music on Spotify yet”

PlanPremium Device(iPhone 8+, iPad 9)Operating System(iOS 12) Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but in the background? I’ve been trying to get it to work with my Bose QC35ii hea...

Prufrock
Newbie
Plan Premium Device (iPhone 8+, iPad 9) Operating System (iOS 12) Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but ...
2018-11-24 11:56:59 PM
2018-11-25 1:17:18 AM
ZevSupport
Regular
1025 Views
1 replies
0 likes

1025 Views
1 replies
0 likes

Shuffle play not working

When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recently; before it shuffled ALL of the songs without a ...

ethanhaley
Newbie
When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recen...
2018-11-24 6:53:57 PM
2018-11-25 1:11:29 AM
yourbigbonez
Casual Listener
1326 Views
2 replies
6 likes
Download mode doesn't work
Download Playlists
download queue
queue
queue error
Queue of Playlists
Shuffle Algorithm
shuffle all
shuffle error
Shuffle Function
shuffle issue
Shuffle not working
Shuffle play
Shuffle Playlist

1326 Views
2 replies
6 likes

Is it possible to stop Spotify from raising my volume?

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS12 My Question or IssueI'm always either playing music on my phone or my laptop, and I like that I'm able to switch between them effortlessly. However, whenever I switch from my phone to my lapto...

smallhero1
Newbie
Plan Premium Country USA Device iPhone X Operating System iOS12 My Question or Issue I'm always either playing music on my phone or my laptop, and I like that I'm able to swi...
2018-11-23 8:49:41 PM
2018-11-24 1:53:34 PM
Loxer
Community Legend
493 Views
1 replies
0 likes

493 Views
1 replies
0 likes

User Experience Woes in iOS app (November 2018 – current)

I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spotify on their phones – even though they have and use...

jsunsawyer
Regular
I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spot...
2018-11-23 7:28:21 AM
2018-11-24 1:37:10 PM
Loxer
Community Legend
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Spotify can't open this type of link on this device

PlanPremiumCountryDenmarkDeviceiPad 2018Operating SystemiOS 12.1 My Question or IssueI'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most notable - on my iPad. I can play them from my Samsung Galaxy and desktop Windo...

givnas
Newbie
Plan Premium Country Denmark Device iPad 2018 Operating System iOS 12.1 My Question or Issue I'm having this issue - Spotify won't open some playlists, Daily Mix lists as the most no...
2018-11-21 10:28:30 AM
2018-11-24 1:25:41 PM
Loxer
Community Legend
658 Views
1 replies
0 likes

658 Views
1 replies
0 likes

In Order Music

I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?

11101379381
Newbie
I can’t listen the songs in order. After a song finised spotify keep repeating it. How can i fix it?
2018-11-17 11:50:13 PM
2018-11-24 1:22:17 PM
Loxer
Community Legend
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

shazam to spotify doesn’t work

PlanPremiumCountry RomaniaDeviceiPhone SEOperating SystemiOS 12.1 My Question or Issuehello, why i can’t connect shazam to spotify? and yes i have spotify premium, but the shazam don’t show me streaming spotify, just apple music. and i tried to reins...

Huggg1
Newbie
Plan Premium Country Romania Device iPhone SE Operating System iOS 12.1 My Question or Issue hello, why i can’t connect shazam to spotify? and yes i have spotify...
2018-11-17 11:46:34 PM
2018-11-24 1:16:59 PM
Loxer
Community Legend
1456 Views
1 replies
0 likes

1456 Views
1 replies
0 likes

Missing albums that were once available before.

My Question or IssueThe kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums disappearing more often and it's urging me to change to a diffe...

TheHam47
Casual Listener
My Question or Issue The kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums di...
2018-11-17 3:39:09 PM
2018-11-24 1:05:37 PM
Loxer
Community Legend
645 Views
1 replies
0 likes

645 Views
1 replies
0 likes

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