Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cat listen to any Music :(

Cat listen to any Music :(

Ok I opened Spotify like I do everyday, note this just started today, and I scroll down my playlist, tap on a song and it crashes. Relaunch it, does the same thing for any song I choose. I redownload it, didn't fix it. Please help 😞 is the a update coming for iOS to fix this?

Reply
1 Reply

Hello @pokekid2384 & welcome to the Community!

That sounds no good.

Have you tried closing the app and its process?

 

If that doesn't help, I'd suggest to clean reinstall the app.

Just follow these steps: 

  1. On the home screen, tap and hold the Spotify icon until it shakes.
  2. Tap the X symbol on the icon.
  3. Hold the Home and Power buttons down together until the Apple logo appears.
  4. Open the App Store then search for and install the Spotify app.

Keep in mind that a clean reinstall will delete all data stored by Spotify, so you'll need to sync your offline music again.

 

Hope this helps! ♫



This was a post by DasPeter
If my post helped you to fix your problem  -  Accept as Solution
If you liked my post - Give it a Like

|--------------------------------------------------------------------------|
PM me here



Suggested posts