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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64677 Views
  • 16 replies
  • 37 likes
  • 64677 Views
  • 16 replies
  • 37 likes

Won't download

I have cleared up space, it's 500 songs, wifi is working perfectly, why aren't my songs downloading?

  • Newbie
  • I have cleared up space, it's 500 songs, wifi is working perfectly, why aren't my songs downloading?
  • augej742
  • Newbie
  • 338 Views
  • 1 replies
  • 0 likes
  • Songs won't download
  • 338 Views
  • 1 replies
  • 0 likes

No High/Extreme quality streaming in mobile?

For some reason, I opened Spotify today on my iPhone and for streaming options, High and Extreme quality disappeared. I can still offline sync at Extreme quality, but the streaming options are gone. I've never seen this happen before. The UI is still...

  • Newbie
  • For some reason, I opened Spotify today on my iPhone and for streaming options, High and Extreme quality disappeared. I can still offline sync at Extreme quality, but the streaming options are gone. ...
  • Adam_B
  • Spotify
  • 348 Views
  • 1 replies
  • 1 likes
  • 348 Views
  • 1 replies
  • 1 likes

Solved!! new running feature not showing up

Hi. I recently updated my spotify app in order to take advantage of the new update, specifically the running feature. However, I am not seeing the new updates. I even deleted and reinstalled the app. I am in the US, and I believe this feature was rol...

  • Visitor
  • Hi. I recently updated my spotify app in order to take advantage of the new update, specifically the running feature. However, I am not seeing the new updates. I even deleted and reinstalled the app....
  • hokeyh
  • Newbie
  • 19557 Views
  • 58 replies
  • 6 likes
  • new running feature
  • 19557 Views
  • 58 replies
  • 6 likes

Spotify stop downloding

My spotify had download a lot of musics but now has stopped. I checked space in my phone e my account is premium, off course. I plugged in recharger but is not working. Anyone can help me?

  • Newbie
  • My spotify had download a lot of musics but now has stopped. I checked space in my phone e my account is premium, off course. I plugged in recharger but is not working. Anyone can help me?
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Scrolling

Why did you guys put new music at the bottom now !!! Omg now i have to scroll through 500 songs! Suggestion add a bottom and top button for the playlist because this is very annoying as a paying customer

  • Newbie
  • Why did you guys put new music at the bottom now !!! Omg now i have to scroll through 500 songs! Suggestion add a bottom and top button for the playlist because this is very annoying as a paying cust...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

archivos locales en iphone

No puedo escuchar mis archivos locales de mi mac en mi iphone, hace mucho que tengo este problema y es muy molesto

  • Newbie
  • No puedo escuchar mis archivos locales de mi mac en mi iphone, hace mucho que tengo este problema y es muy molesto
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Connect icon

I have Spotify Premium. The Connect Icon is not showing up on my iPhone 5s. Is there a fix for this?

  • Newbie
  • I have Spotify Premium. The Connect Icon is not showing up on my iPhone 5s. Is there a fix for this?
  • Adam_B
  • Spotify
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Local files 0 songs

I have many songs on my computer in the Local files library.But, when I'm on my phone, it says "0songs"I really don't have any idea how to fix it.. I've tried reinstalling spotify on mye pgone and computer, but it doesnt seem to help. Any ideas? Than...

  • Newbie
  • I have many songs on my computer in the Local files library. But, when I'm on my phone, it says "0songs" I really don't have any idea how to fix it.. I've tried reinstalling spotify on mye pgone an...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Can't get my starred playlist public

I am a new spotify user and today one of my friend told me that he can't see my starred playlist.I tried to follow some guides on the web but with no success...Friends can see my other playlist and only the starred remains secret(i tried to puch the ...

  • Regular
  • I am a new spotify user and today one of my friend told me that he can't see my starred playlist. I tried to follow some guides on the web but with no success... Friends can see my other playlist a...
  • 1183676890
  • Casual Listener
  • 4373 Views
  • 26 replies
  • 0 likes
  • Help
  • 4373 Views
  • 26 replies
  • 0 likes

Can't play song on iPhone but on Mac

I have synced an offline playlist to my phone, but some song haven't been synced. When I press the specific song, the app just jumps to the next song without playing the one I chose. I have no problem playing the songs on my Mac while streaming. I.e....

  • Newbie
  • I have synced an offline playlist to my phone, but some song haven't been synced. When I press the specific song, the app just jumps to the next song without playing the one I chose. I have no proble...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

i cant conect to yamaha rn301

please help me my spotify see my device rn301 yamaha but i can not to connect him!!

  • Newbie
  • please help me my spotify see my device rn301 yamaha but i can not to connect him!!
  • Adam_B
  • Spotify
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Issue synchronizing on my iPhone

Hi, I'm currently having issue synchronizing some albums and playlists on my iPhone (6s). I'm stuck with the "waiting for synchronisation" message (see attached screenshot).Thanks a lot in advance !Louis

  • Visitor
  • Hi,   I'm currently having issue synchronizing some albums and playlists on my iPhone (6s).   I'm stuck with the "waiting for synchronisation" message (see attached screenshot). Than...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Spotify clears my offline Playlists ?

Dear Supporter, dear Spotify-Team, I am using spotify from the first day as premium and loved it, to carry all my fav songs with me.Since some months spotify started to clear/delete my offline playlists? now I have to check my musik every time I goin...

  • Casual Listener
  • Dear Supporter, dear Spotify-Team,   I am using spotify from the first day as premium and loved it, to carry all my fav songs with me. Since some months spotify started to clear/delete m...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Does Spotify Premium time out like Pandora?

Hi, I have an 5th Generation ipod touch and I have it connected to a Sony stereo receiver which in turn connects to in-wall and in-ceiling speakers through out my house. I wanted to know if I am streaming Spotify if there is a timeout? My wife an I d...

  • Newbie
  • Hi, I have an 5th Generation ipod touch and I have it connected to a Sony stereo receiver which in turn connects to in-wall and in-ceiling speakers through out my house.   I wanted to k...
  • ceevee-au
  • Newbie
  • 3888 Views
  • 2 replies
  • 0 likes
  • 3888 Views
  • 2 replies
  • 0 likes

Spotify 4.6 crashes on iPhone 6+ during music download

The app crashes when I go to Your Music and some music is being downloaded. It crashes not straight away, but in 10-40 secs, sometimes a minute. So, if I have a good connection I manage to download my songs, sometimes in batches, by opening it again ...

  • Newbie
  • The app crashes when I go to Your Music and some music is being downloaded. It crashes not straight away, but in 10-40 secs, sometimes a minute. So, if I have a good connection I manage to downl...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Solved!! iOS app 1.8.1.8 crashes frequently when starting a new song

Description Both this version and the previous version of the application frequently crashes. The crashes always occur right at the start of a track saved on a playlist. I've not had any of the other problems I've seen reported (e.g. startup crash, v...

  • Newbie
  • Description Both this version and the previous version of the application frequently crashes.  The crashes always occur right at the start of a track saved on a playlist.  I've not had an...
  • Nibroc99
  • Music Fan
  • 1285 Views
  • 4 replies
  • 0 likes
  • 1285 Views
  • 4 replies
  • 0 likes

Student discount using iTunes money

Hi, I would like to buy spotify premium with the student discount. I am elgible but when I try to get the student discount it requires a credit card rather than letting use my iTunes money liek it does in the app. Help me please because I'm sure othe...

  • Casual Listener
  • Hi, I would like to buy spotify premium with the student discount. I am elgible but when I try to get the student discount it requires a credit card rather than letting use my iTunes money liek it do...
  • 123689542
  • Newbie
  • 2780 Views
  • 4 replies
  • 4 likes
  • 2780 Views
  • 4 replies
  • 4 likes

Re: Streaming to Panasonic AllPlay 3...

Hi, I have recently purchased a Panasonic All Play 3 speaker, but I cannot stream high quality audio using Spotify connect. I have a premium account with Spotify, yet when I attempt to stream high quality in settings I am told that I cannot do so wit...

  • Newbie
  • Hi,   I have recently purchased a Panasonic All Play 3 speaker, but I cannot stream high quality audio using Spotify connect. I have a premium account with Spotify, yet when I attempt to strea...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

After pasword reset spoty app does not recognice password and does not open

Hi to all.after reseting my password spotify app does not recognice my user/password. So i can not use on any device. I tryed 3 ipad 2 iphones an 1 ipod. But on safari i can acces to spotify home and my profile.In order to fix it I did the next. dele...

  • Newbie
  • Hi to all. after reseting my password spotify app does not recognice my user/password. So i can not use on any device. I tryed 3 ipad 2 iphones an 1 ipod. But on safari i can acces to spotify home a...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Spotify glitching on iOS 7.1.2

I just upgraded to Spotify Premium on my iphone. The most annoying thing I've noticed is that while a song is playing and I decide to scroll through my songs to figure out which one I want to play next, songs glitch and skip from 1-3 seconds. Super a...

  • Newbie
  • I just upgraded to Spotify Premium on my iphone. The most annoying thing I've noticed is that while a song is playing and I decide to scroll through my songs to figure out which one I want to play ne...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes