Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Certain Songs Not Playing in Spotify iOS App

Certain Songs Not Playing in Spotify iOS App

Plan

Premium

Country

 United States

Device

iPhone 6s

Operating System

iOS 11.3

 

My Question or Issue

 Most of the songs from two specific albums won’t play, PTX Vol. 1 and PTX Vol. 2, and I’m not sure why? It’s not all the songs and the albums weren’t imported from iTunes and it’s just these albums. Can someone help me?

Reply
1 Reply

Hey @smithsarah13,

 

Could you send us the URI's of the albums, along with the tracks that are not working? Keep in mind that some content may not be available in some countries, even specific tracks in albums. 

 

Keep us posted 🙂

 

 

 

Suggested posts