Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Connect button is gone after latest update

Solved!

Connect button is gone after latest update

The connect button that you could use to play from your TV is not there after the latest update and i cant find a way to make it work. Is it just me who cant find it or Is it gone?
Reply

Accepted Solutions
Marked as solution

It's not gone. It will appear below the play and skip buttons if a connect source is available.
MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Marked as solution

Thanks for the info, I realized I just had to reastart the app whenever I had a connection nearby for the button to show.

View solution in original post

3 Replies
Marked as solution

It's not gone. It will appear below the play and skip buttons if a connect source is available.
MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

Thanks for the info, I realized I just had to reastart the app whenever I had a connection nearby for the button to show.

And what if I haven't added my device yet? I talked to Spotify and they repeat like an old scratched record the same what I find on their support site. I know my android device well, Nvidia Shield tablet, and my tv, LG WebOS, and the button did disapear almost a year ago. There is no such option to pair the devices, neither my Shield, nor Samsung Galaxy S6, Sony Experia, LG smartphones and on either Spotify account, mine, my wife's, free or premium. I have no such problem with Pandora radio and other apps that connect via wifi direct or with other technology that enables sharing media, screen or is used like a remote (the best solution is on youtube). All services/technoligies that enable using both devices are on, on both sides. Besides I did use that option. I set up new account thinking that this coukd help. No, it didnt. On my tv app I have no such bookmark like my devices. Just logged user. I can only log out or log in. So my device, tv, disapeared from my devices list on an android app. Now I cannot add one nor choose one while streaming.

 

LG didnt help me either. They put the blame on Spotify and vice versa. Will appreciate any help. Thanks!

Suggested posts