Content Cut Off at the top of Screen

[aCobaltHero]

On my iPhone XS (app version 8.6.84.1353) it doesn’t seem to be taking into account the notch at the top of the screen. Content frequently gets stuck at the top of the screen and cut off. Usability isn’t impacted too much but it doesn’t look great. Screenshot attached below with annotation since I obviously can’t show the notch in a screenshot.

This might be impacted because Spotify doesn’t show the Time and Signal/Battery indicators in the top corners. Maybe without these it has brought the rest of content too far up.

[Alex]

Hey @aCobaltHero,

Thanks for the post!

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

Keep us posted on how you get on with this.

Cheers.

[aCobaltHero]

This worked. Thanks!

[Alex]

Hey @aCobaltHero,

Thanks for the reply.

Glad to hear that the clean reinstall solved the issue 🙂

Don't hesitate to give us a shout if you have questions.