Crash when tap on Source(Song Credits)

[kaxing]

Device

(iPhone 15 Pro)

Operating System

(iOS 17.3)

App Version

8.9.10.606

My Question or Issue

Open App

Play any song

Open the song view

Tap on top-right three dots

From the menu tap into "Song Credits"

Tap on the source under "Source"

Crash (Buzzing sound)

[AlejaR]

Hey @kaxing,

Thanks for posting in the Community and welcome.

In this case, we'd like to gather some additional info. Does this happen when selecting the source on the credits of a specific track or does it happen no matter what song credits you choose?

On another note, did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details and the link to the content in which you encountered this issue. 

Lastly, would you send us a video recording of what you are seeing on your side? This way, we can better visualize the behavior you're describing. You can attach the video in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

Keep us in the loop! 

[#3]

Replicate bug: Open Spotify—>play any song—>click three dot menu—>click Song Credits—>scroll to bottom—>click any source listed—>app crashes

[kaxing]

Hi @AlejaR
Thanks for the follow-up.

Not aware if this is happening with older version combinations.

It is not specific to the track. Can still reproduce with iOS 17.3 + 8.9.12.541

Screen record in this link:
www.dropbox.com/scl/fi/pv9d66zh3ef8k2hmp4br6/Song_Credit_Crash_ScreenRec.MP4?rlkey=c7yord6vrltj1358v...

Please check, thank you!

[lord187x]

I am having same issue.

buzzing sound then crash when i click record label credits.

[Yordan]

Thanks for the additional info + screen recording @kaxing!

The rest of you folks, could you also share the exact version of Spotify you're running? We'll forward the details to our tech team so they can investigate further.

Cheers!