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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70899 Views
  • 16 replies
  • 37 likes
  • 70899 Views
  • 16 replies
  • 37 likes

Superuser Contribution My liked songs stuck on downloading forever

I am also experiencing the same issue and also my liked songs stuck on downloading forever as if a song hasnt being downloaded but I checked and all of them has downloaded. This issue doesnt occur in other playlist other than my liked songs. Also the...

  • Casual Listener
  • I am also experiencing the same issue and also my liked songs stuck on downloading forever as if a song hasnt being downloaded but I checked and all of them has downloaded. This issue doesnt occ...
  • Joan
  • Moderator
  • 2340 Views
  • 4 replies
  • 1 likes
  • 2340 Views
  • 4 replies
  • 1 likes

Superuser Contribution Crossfade doesn’t work in a Jam

PlanPremiumCountryNorwayDeviceiPhone SE (2021) and iPad Pro (2021)Operating SystemiOS 17 My Question or IssueWhen I set up a Spotify Jam, crossfade doesn’t work. It just suddenly skips to the next song where it usually starts to crossfade.

  • Casual Listener
  • Plan Premium Country Norway Device iPhone SE (2021) and iPad Pro (2021) Operating System iOS 17   My Question or Issue When I set up a Spotify Jam, crossfade doesn’t work. It just sudd...
  • Vasil
  • Moderator
  • 1569 Views
  • 9 replies
  • 0 likes
  • 1569 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Local files disappearing and not downloading correctly

Hi, I have some songs downloaded onto my local files and added to a playlist. When I download the playlist then un-download it they all grey out and disappear from the local files and I have to re-link the local files in the settings to get them back...

  • Casual Listener
  • Hi,   I have some songs downloaded onto my local files and added to a playlist. When I download the playlist then un-download it they all grey out and disappear from the local files and I have...
  • Yordan
  • Moderator
  • 18580 Views
  • 9 replies
  • 0 likes
  • Local files not downloading
  • 18580 Views
  • 9 replies
  • 0 likes

Block list is saying it’s empty and that I haven’t blocked any users

I know I have at least 10 other users blocked and I wanted to unblock one but I can’t even view the list. Ive updated the app, logged in from other devices, cleared my cache, deleted and uninstalled the app, and tried to reach out to spotify support ...

  • Casual Listener
  • I know I have at least 10 other users blocked and I wanted to unblock one but I can’t even view the list. Ive updated the app, logged in from other devices, cleared my cache, deleted and uninstalled ...
  • datadegroove
  • Casual Listener
  • 413 Views
  • 4 replies
  • 0 likes
  • 413 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify crashing when opening song menu

PlanPremiumCountry DeviceiPhone 13Operating SystemiOS 17.2.1 My Question or IssueSpotify keeps crashing when I open the song menu of the specific song “No Idea” by Don Toliver, but when I open the song menu for every other song (I think), it works ju...

  • Casual Listener
  •   Plan Premium Country   Device iPhone 13 Operating System iOS 17.2.1   My Question or Issue Spotify keeps crashing when I open the song menu of the specific song “No Idea” ...
  • OscarDC
  • Moderator
  • 441 Views
  • 3 replies
  • 0 likes
  • 441 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs keep skipping when streaming to device via AirPlay

I recently got a new speaker (a Ruark R1S), and since then I'm having real issues listening to Spotify. When I listen to a playlist, or album, it randomly decides to skip past songs, or play in a different order. There's no rhyme or reason to when it...

  • Casual Listener
  • I recently got a new speaker (a Ruark R1S), and since then I'm having real issues listening to Spotify. When I listen to a playlist, or album, it randomly decides to skip past songs, or play in ...
  • mattrichardson1
  • Casual Listener
  • 587 Views
  • 2 replies
  • 0 likes
  • 587 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mark for Offline Sync and Enable Desktop Sync Do not Show up

PlanPremiumCountryUSDeviceiPhone SE, Microsoft SurfaceOperating SystemiOS 15, Windows 10 My Issue My problem is that I cannot listen to my local files on my iPhone, as they won't sync whatever I do. I've been browsing the forums about anything to hel...

  • Casual Listener
  • Plan Premium Country US Device iPhone SE, Microsoft Surface Operating System iOS 15, Windows 10   My Issue   My problem is that I cannot listen to my local files on my iPhone, as...
  • legnalina
  • Visitor
  • 7221 Views
  • 22 replies
  • 3 likes
  • local files
    local files on iphone
    Local files on Windows 10
  • 7221 Views
  • 22 replies
  • 3 likes

All 49,000 liked songs reset to 0

Plan: PremiumCountry: USADevice: iPhone 12Operating System: iOS 17.3 I have been using Spotify since 2016 and have accumulated 49,000 liked tracks. As of two days ago after redownloading the app, Spotify now shows I have ZERO liked songs which is abs...

  • Visitor
  • Plan: Premium Country: USA Device: iPhone 12 Operating System: iOS 17.3   I have been using Spotify since 2016 and have accumulated 49,000 liked tracks. As of two days ago after redownloadi...
  • kaworu_bloodpaw
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOs unable to automatically switch devices / sound source

I am on iOs and iPados. Up until a few weeks ago i was able to play spotify on my phone and then start playing a sound on a different app on my ipad to the same headphones. Normally it would stop playing the phone spotify music, play the ipad sound a...

  • Newbie
  • I am on iOs and iPados. Up until a few weeks ago i was able to play spotify on my phone and then start playing a sound on a different app on my ipad to the same headphones. Normally it would stop pla...
  • OscarDC
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Video Freezing

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 15.6.1 When playing a video podcast, the video freezes after a few seconds and never starts playing again. This has been happening for weeks now. Any help?

  • Regular
  •   Plan Premium Country USA Device iPhone X Operating System iOS 15.6.1   When playing a video podcast, the video freezes after a few seconds and never starts playing again. This h...
  • LawlessFlogic
  • Newbie
  • 7316 Views
  • 58 replies
  • 4 likes
  • 7316 Views
  • 58 replies
  • 4 likes

Superuser Contribution Search for add to playlist is gone

PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 17.3 My Question or IssueWhen I tap the "+" button to add a song to a playlist, I see the playlist selector but I no longer am able to see the search. I used this feature extensively, where to qu...

  • Newbie
  • Plan Premium Country US Device iPhone 13 Operating System iOS 17.3   My Question or Issue When I tap the "+" button to add a song to a playlist, I see the playlist selector but I no lo...
  • Yordan
  • Moderator
  • 280 Views
  • 1 replies
  • 0 likes
  • iOS
    playlist
    Search
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes when trying to transition to specific song

Plan PremiumCountry Turkey Device iPhone 14 ProOperating System iOS 17.2.1 My Question or IssueI have a particular issue. I was listening music in Spotify app where I realized the app crashed while transitioning to the next track. I tried this 5 time...

  • Casual Listener
  • Plan Premium Country Turkey   Device iPhone 14 Pro Operating System iOS 17.2.1   My Question or Issue I have a particular issue. I was listening music in Spotify ...
  • Vasil
  • Moderator
  • 1288 Views
  • 9 replies
  • 2 likes
  • Crash
    iOS
  • 1288 Views
  • 9 replies
  • 2 likes

Superuser Contribution Volume drops in Spotify app in iOS 17.1.2

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 17.1.2 My Question or IssueWhile I am playing music from the app on my iPhone over the phone’s intrinsic speaker, if the screen locks (goes dark), when I wake it up (Lock Screen shows), the ...

  • Regular
  • Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 17.1.2   My Question or Issue While I am playing music from the app on my iPhone over the phone’s intrinsic speaker, ...
  • Not applicable
  • 3149 Views
  • 16 replies
  • 0 likes
  • 3149 Views
  • 16 replies
  • 0 likes

Superuser Contribution App crashes when viewing canvas

PlanPremiumCountry DeviceMultiple iPhones including iPhone 13Operating SystemMultiple iOS versions including iOS 17 My Question or IssueApp is crashing when opening the canvas for my band’s new song https://open.spotify.com/track/4AHCL3gDungkzad4KpWn...

  • Regular
  •   Plan Premium Country   Device Multiple iPhones including iPhone 13 Operating System Multiple iOS versions including iOS 17   My Question or Issue App is crashing when open...
  • AlejaR
  • Moderator
  • 1688 Views
  • 20 replies
  • 7 likes
  • 1688 Views
  • 20 replies
  • 7 likes

Superuser Contribution I can't play downloaded podcasts on my iPhone 11 when I am offline.

This issue happens intermittently and it happens in two types of instances. One is when I just left an area with wifi. I click on the play button of my downloaded podcast and nothing happens. When I am back in the area with wifi, then the app will pl...

  • Newbie
  • This issue happens intermittently and it happens in two types of instances. One is when I just left an area with wifi. I click on the play button of my downloaded podcast and nothing happens. When I ...
  • Maria
  • Moderator
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only Showing Artists in the Playlist, Not Allowing Unhiding

DevicesiPhone XR, School Chromebook I have never before experienced Spotify glitches, but now I have. I have no clue as to how this happened, but on my phone, the songs won’t show up. Instead, there’s a list of artists. The songs show if you click on...

  • Casual Listener
  • Devices iPhone XR, School Chromebook   I have never before experienced Spotify glitches, but now I have. I have no clue as to how this happened, but on my phone, the songs won’t sho...
  • Cadencehill
  • Visitor
  • 1918 Views
  • 4 replies
  • 0 likes
  • 1918 Views
  • 4 replies
  • 0 likes

Superuser Contribution Downloaded songs skipping in playlist

I am a premium user and recently noticed on my downloaded playlists Spotify will skip downloaded songs. I know this is happening because you will see the song or album artwork for a brief second before going to next song. If you view the playlist and...

  • Regular
  • I am a premium user and recently noticed on my downloaded playlists Spotify will skip downloaded songs.  I know this is happening because you will see the song or album artwork for a brief secon...
  • Landon21m
  • Casual Listener
  • 3952 Views
  • 6 replies
  • 1 likes
  • downloaded playlist
    iphone
    skipping
  • 3952 Views
  • 6 replies
  • 1 likes

Spotify iOS 7.1.2

Plan PremiumCountry PortugalDevice iPhone 4Operating System iOS 7.1.2 My Question or IssueI have an older iPhone 4 that I use only to transmit Spotify premium music to my 30 pin connector Yamaha speaker. Now I cannot login in the last compatible app ...

  • Newbie
  • Plan Premium Country Portugal Device iPhone 4 Operating System iOS 7.1.2   My Question or Issue I have an older iPhone 4 that I use only to transmit Spotify premium music to...
  • Maxim
  • Spotify Star
  • 729 Views
  • 1 replies
  • 1 likes
  • 729 Views
  • 1 replies
  • 1 likes

Superuser Contribution Video is not streamed when the spotify app is backgrounded

Plan/PremiumCountrySaudi Arabia DeviceiPad Pro 3rd generationOperating System(iOS 17.1.2 My Question or IssueThere is a note in the data saver setting that says “ video is not streamed when the Spotify app is backgrounded” what does it mean? I can’t ...

  • Casual Listener
  •   Plan /Premium Country Saudi Arabia  Device iPad Pro 3rd generation Operating System (iOS 17.1.2   My Question or Issue There is a note in the data saver setting that says ...
  • OscarDC
  • Moderator
  • 1553 Views
  • 5 replies
  • 0 likes
  • 1553 Views
  • 5 replies
  • 0 likes