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Delete premium trial

Delete premium trial

Hi Spotify I think I accepted the premium trial without realising so will I have to pay for it? And if I do how do I delete the trial because I have searched and it hasn't worked apparently it's because I'm on iTunes because I have an iPhone 6 so I hope you can help me thanks
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3 Replies

Hey there @user-removed!

 

Here's some instructions from Apple:

 

View, change, or cancel your subscriptions

Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal.

 

Subscriptions that renew automatically include:

  • Apple Music memberships
  • Newspaper subscriptions
  • Magazine subscriptions
  • Online memberships or subscriptions to services such as HBO NOW, Spotify, Netflix, Pandora, Hulu, etc.

To set up automatically renewing subscriptions, you must have a valid payment method on file or have enough store credit to cover the amount of your first renewal. Learn how to change your payment method or add store credit to your account.

Your membership might renew if you don't turn off Automatic Renewal more than 8 hours before your renewal date.

Follow the steps below to view, change, or cancel your subscriptions from your iPhone, iPad, or iPod touch, or your computer.

On your iPhone, iPad, or iPod touch

  1. On the Home screen, tap Settings.
  2. Tap App and iTunes Stores.
  3. Tap your Apple ID
  4. Tap View Apple ID. You might need to sign in.
  5. Under Subscriptions, tap Manage.
    If you don't see a subscription in iTunes and are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, please contact the content publisher or app developer directly to cancel your subscription.
  6. Tap the subscription that you want to manage.
  7. Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic Renewal.
    Turn off Automatic Renewal to cancel a subscription. Your subscription will stop at the end of the current billing cycle.

On your Mac or PC

Click to open iTunes and sign in to your Account Information, or use the steps below:

  1. Open iTunes.
  2. Click Sign In and enter your Apple ID.
  3. Click your name, and select Account Info from the drop-down menu.
  4. Enter your password again.

On the Account Information screen:

  1. Scroll to the Settings section. 
  2. To the right of Subscriptions, click Manage.
    If you don't see a subscription in iTunes and are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, please contact the content publisher or app developer directly to cancel your subscription.

 

  1. Choose the subscription you want to manage.
  2. Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic Renewal.
    Turn off Automatic Renewal to cancel a subscription. Your subscription will stop at the end of the current billing cycle.

 



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And when I press manage it takes me to the apple website and I have logged in and it does nothing.

Hmm...that's going to be something you'd need to handle directly with Apple. sorry about that!



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