Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Download errors

Download errors

My I phone 6 keeps giving me on spotify "Download error. Downloading has stopped because there's no space left on this device". Do i have to delete all playlists and start again? Once I create playlists, do I have to select download to avoid data usage charges outside my selected networks?  Why is this happening?

Reply
2 Replies

Hello @Robweb1,


Welcome to Spotify Community!

This error is self-explaining - you have to check if you have free space left on the device.

If you want to download new playlists, you will have to delete all currently downloaded playlists by clearing the cache in the settings.

As for the last question, yes you have to select download to avoid data usage or if you want to listen without connection ( offline ).

Thank you. How do I clear the cache in the settings please?

Suggested posts