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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81047 Views
  • 19 replies
  • 37 likes
  • 81047 Views
  • 19 replies
  • 37 likes

cant play anything and if i can the song stops at 10 seconds

first off, no matter how much i reset my phone or reset the app or redownload the app, it doesnt let me play a song. the song doesnt play no matter what. the only way a song sometimes plays is if i skip and then the song will start playing, but the t...

  • Regular
  • first off, no matter how much i reset my phone or reset the app or redownload the app, it doesnt let me play a song. the song doesnt play no matter what. the only way a song sometimes plays is if i s...
  • taehomax
  • Regular
  • 725 Views
  • 2 replies
  • 0 likes
  • 725 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs Playing Thru Locked Screen

For some reason my songs are playing through my locked screen. They will skip, fast forward, pause, and stop even though my screen is locked. Any ideas on how I can fix this?

  • Newbie
  • For some reason my songs are playing through my locked screen. They will skip, fast forward, pause, and stop even though my screen is locked. Any ideas on how I can fix this?
  • Maria_B
  • Moderator
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download on my iphone 6

Hi.A few days ago my spotify account went from premium to free because I totlly forgot to pay. I payed and now my playlists wont download. I tried turning off my cellphone, conecting to several different wifis, logging off my spotify account but noth...

  • Newbie
  • Hi. A few days ago my spotify account went from premium to free because I totlly forgot to pay. I payed and now my playlists wont download. I tried turning off my cellphone, conecting to several dif...
  • Maria_B
  • Moderator
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

How do I add songs to an existing playlist?

I have a playlist that I like and I'd like to add a couple of songs to it. How do I do that? I see that it's possible to delete songs, but is there anyway to just add a couple songs without having to create another playlist that is almost exactly the...

  • Newbie
  • I have a playlist that I like and I'd like to add a couple of songs to it. How do I do that? I see that it's possible to delete songs, but is there anyway to just add a couple songs without having to...
  • 1221 Views
  • 0 replies
  • 0 likes
  • 1221 Views
  • 0 replies
  • 0 likes

PLS we want a changable bar!

Hey SPotify Team ! It would be nice if we could change the bar so that we can replace the "radio" with "playlists" or songs pls..::! It cant be that hard It would be increase the use of Spotify over 9000!

  • Visitor
  • Hey SPotify Team !  It would be nice if we could change the bar so that we can replace the "radio" with "playlists" or songs pls..::! 🙂 It cant be that hard 😕 It would be increase th...
  • Maxim
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Solved!! offline music - how to know which are offline quickly?

Hi is there a way to list which songs are downloaded?I want to free some space on my iPhone. And it would be easier if there was a way to list offline music.Thanx

  • Regular
  • Hi   is there a way to list which songs are downloaded? I want to free some space on my iPhone. And it would be easier if there was a way to list offline music. Thanx
  • lgpetri
  • Regular
  • 852 Views
  • 4 replies
  • 0 likes
  • 852 Views
  • 4 replies
  • 0 likes

Solved!! Old local files, added & now deleted from Macbook Pro playlist, continue to show in iPhone playlist

Hello fellow Spotify people The problem is, a year ago I added some Local Files to one of my Playlists on my Macbook Pro. I then 'Downloaded' aka made Available Offline over the same WIFI connection to import the Local Files into the playlist on my i...

  • Casual Listener
  • Hello fellow Spotify people   The problem is, a year ago I added some Local Files to one of my Playlists on my Macbook Pro. I then 'Downloaded' aka made Available Offline over the same WIFI co...
  • Timbodhini
  • Regular
  • 1363 Views
  • 3 replies
  • 0 likes
  • 1363 Views
  • 3 replies
  • 0 likes

Spotify doesn't sync with my iPhone 7

Hello, I have a few local files downloaded to Spotify on my Macbook. All of the local files are working on my Mac. I want to download them to my iPhone, but it doesn't seem to work. My Firewall is turned off, so that is not the problem. The "offline"...

  • Casual Listener
  • Hello,   I have a few local files downloaded to Spotify on my Macbook. All of the local files are working on my Mac. I want to download them to my iPhone, but it doesn't seem to work. My Firew...
  • Timbodhini
  • Regular
  • 758 Views
  • 3 replies
  • 0 likes
  • 758 Views
  • 3 replies
  • 0 likes

Refund

Hi i want to get my refund. I register today for a student spotify premium, and i cant even use it because it says that they have to confirm if im a student. And they already charge me $4.99 in my card and now i want my money back

  • Newbie
  • Hi i want to get my refund. I register today for a student spotify premium, and i cant even use it because it says that they have to confirm if im a student. And they already charge me $4.99 in my ca...
  • Maxim
  • Spotify Star
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes

Solved!! Red green up down arrows

What do those mean on the left side of songs. In a playlist maybe. Also a blue dot.

  • Casual Listener
  • What do those mean on the left side of songs. In a playlist maybe. Also a blue dot.
  • Theyeti
  • Casual Listener
  • 18411 Views
  • 2 replies
  • 0 likes
  • 18411 Views
  • 2 replies
  • 0 likes

Siri doesn't recognise Spotify

Hi I'm sorry for posting here as I know there are other forums for same subject but still been unsuccessful. Siri won't recognise Spotify, it sometimes hears it as spotty five and when I edit it it tells me I have no app called Spotify. I've tried sa...

  • Newbie
  • Hi I'm sorry for posting here as I know there are other forums for same subject but still been unsuccessful. Siri won't recognise Spotify, it sometimes hears it as spotty five and when I edit it ...
  • LadenCoder54264
  • Newbie
  • 1240 Views
  • 1 replies
  • 0 likes
  • Help iOS iPhone Siri Spotify recognition voice speech ideas apple ios7 upgrade
  • 1240 Views
  • 1 replies
  • 0 likes

Way to prevent duplicates in playlists.

I have the free account and with my playlists ( all of which have more than 15 songs each) and it keeps playing music from the same artist but they are songs that I have no desire to listen too. This defeats the purpose of creating a playlist. Is the...

  • Newbie
  • I have the free account and with my playlists ( all of which have more than 15 songs each) and it keeps playing music from the same artist but they are songs that I have  no desire to listen too...
  • fionaburroughs
  • Regular
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Help

I try to open spotify on my iphone and it will open up but i cannot tap anything. I have tried waiting it out, deleting and downloading again, and nothing works and i dont know what to do please help.

  • Casual Listener
  • I try to open spotify on my iphone and it will open up but i cannot tap anything. I have tried waiting it out, deleting and downloading again, and nothing works and i dont know what to do please help.
  • Parkersmith07
  • Casual Listener
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems skipping songs

Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to

  • Newbie
  • Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to 😧
  • Maria_B
  • Moderator
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

iOS Spotify still crashes while downloading

I am trying to download music from my Macbook Air Spotify application to my iPod Touch Spotify application. About every 20 seconds, the iOS Spotify app closes, I have to reopen it, and the downloading starts over from zero.I have uninstalled and rein...

  • Roadie
  • I am trying to download music from my Macbook Air Spotify application to my iPod Touch Spotify application. About every 20 seconds, the iOS Spotify app closes, I have to reopen it, and the downloadin...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Spotify crashes while opening

My Spotify is crashing shortly after opening it.I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works

  • Newbie
  • My Spotify is crashing shortly after opening it. I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works
  • Bittencourt
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Guarda archivos

E notado que desde que descargue la app ha ido guardando archivos que no se que son, nunca e puesto la opción de disponible sin conexión y aun sigue guardando archivos, por que y como hago para eliminar (iPhone ios)

  • Newbie
  • E notado que desde que descargue la app ha ido guardando archivos que no se que son, nunca e puesto la opción de disponible sin conexión y aun sigue guardando archivos, por que y como hago para elimi...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Using Control Center while music playing on connected device

Hiwhen I Play music on my iPhone, I can control spotify via the control center, forward songs etc.When connected to another device, e.g. Sound System, the control center won't let me forward songs etc. The control center shows the apple music control...

  • Casual Listener
  • Hi when I Play music on my iPhone, I can control spotify via the control center, forward songs etc. When connected to another device, e.g. Sound System, the control center won't let me forward so...
  • Spotifyhed
  • Newbie
  • 2590 Views
  • 4 replies
  • 0 likes
  • 2590 Views
  • 4 replies
  • 0 likes

Spotify mobile keeps pausing: says account used elsewhere

Despite multiple re-installs, changing of passwords, logging in and out, and even going online to log out of all devices, the mobile app continues to pause every 30 seconds saying "Spotify has been paused because your account is being used somewhere ...

  • Visitor
  • Despite multiple re-installs, changing of passwords, logging in and out, and even going online to log out of all devices, the mobile app continues to pause every 30 seconds saying "Spotify has been p...
  • ersalman
  • Newbie
  • 1635 Views
  • 8 replies
  • 0 likes
  • 1635 Views
  • 8 replies
  • 0 likes

Non Facebook friends missing on iPhone5

I just updated the spotify app on my iPhone 5 and all of my friends who do not have Facebook have disappeared from my friends list. I can't find them to share music with them... Will you guys be sending another update soon to resolve this issue? Than...

  • Music Fan
  • I just updated the spotify app on my iPhone 5 and all of my friends who do not have Facebook have disappeared from my friends list. I can't find them to share music with them... Will you guys be send...
  • cmrobertson1
  • Newbie
  • 12199 Views
  • 108 replies
  • 7 likes
  • iphone 5
  • 12199 Views
  • 108 replies
  • 7 likes