Downloaded albums stop playing after one song APRIL 2020

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Plan PREMIUM

Country MEXICO

Device iPhone 8

Operating System Software version 13.4.1

My Question or Issue:
This issue has been posted before, and closed as "fixed," but it is not.  I can listen to my downloaded playlists offline just fine, but my downloaded albums stop playing after one song.  I continually have to press "play" manually to start the new song. I tried uninstalling and re-installing the app, and spent the several hours re-downloading my choice selections.  (grrr) I have everything downloaded in highest quality. 

[nocomply65]

YEP! Customer service had me DELETE MY DAMN ACCOUNT and it's still happening. STOP GASLIGHTING US AND FIX IT YOU JERKS!

[brendanmutton]

I can say that I was also involved in the previous thread mentioned, and that I too have been having the same issue for three, yes, three weeks. That previous thread was marked as 'fixed', but the issue still remains. I have never experienced so much frustration from a mobile app before. See everyone in two weeks when someone from Spotify decides to post their initial response!!

[nocomply65]

Hey Spotify, just remind you that you you are cheating your customers. SAYING you fixed a problem doesn't make it so. We live in the realm of reality, not a fantasy land where words are magic. Fix your god awful app.

[adamamericana]

Spotify does nothing but lie about their shitty out of date app.

[Fukpunk]

Imagine the “waiting skeleton” meme and the text says “waiting for Spotify to fix an issue”

Now how would I go about getting a refund for the month that I couldn’t use your service? Meh, forget it. Already obvious you couldn’t give a flying duck. You’ve been ducking out of answering our problem for long enough. Already moved to Apple. Absolutely no problems what so ever and they have some albums I couldn’t find on Spotify.