Downloads removed from app but still on device.

[mlockwood]

Hi,

Recently my spotify app has stopped recognising the albums which I have previously downloaded. At first I thought it had randomly deleted them but I checked the phone storage and it's still using 2.51GB on my iPhone. I'm not sure what's caused this as there's plently of space left on the device for it use (17GB+) so it seems unlikely it was a cleanup operation.

Any help would be much appreciated.

Thanks,

Michael

[Gregjburgess]

I am experiencing the same problem but can't find a solution for it.

[mlockwood]

The only "solution" I've found so far is re-download everything, but that's just assuming that it's not using double the disk capacity for the "new" downloads

[mlockwood · Accepted solution]

I ended up completely removing the app and downloading it again, as just re-downloading the missing tracks didn't remove the original tracks which had vanished from the app but were still in the device storage.