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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 55763 Views
  • 16 replies
  • 36 likes
  • 55763 Views
  • 16 replies
  • 36 likes

Not playing offline

So I'm having issues dowlnalidhg music then they're not playing when I'm offline. Why is that ? It shows that it's al downloaded but it doesn't play it when I'm offline. I need help please

  • Newbie
  • So I'm having issues dowlnalidhg music then they're not playing when I'm offline. Why is that ? It shows that it's al downloaded but it doesn't play it when I'm offline. I need help please
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Problem with downloaded music

I have 4 devices: a laptop, iPhone, iPod, and iPad. I have removed all my devices for download because I was unable to listen to downloaded music in my iPhone which is my default device. I still cannot listen to downloaded music there. It indicates i...

  • Newbie
  • I have 4 devices: a laptop, iPhone, iPod, and iPad. I have removed all my devices for download because I was unable to listen to downloaded music in my iPhone which is my default device. I still cann...
  • 317 Views
  • 0 replies
  • 0 likes
  • 317 Views
  • 0 replies
  • 0 likes

Can't see local files in playlists

I'm using the desktop app to add some local files to my playlists. I can see the songs when I'm on my computer, but when I look at the same playlist on my iPhone I don't see anything at all.

  • Newbie
  • I'm using the desktop app to add some local files to my playlists. I can see the songs when I'm on my computer, but when I look at the same playlist on my iPhone I don't see anything at all.
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Songs Repeating

Hi! Not sure if anyone else is having this issue but I've noticed that at some points while I'm listening to an album or a playlist, a song will repeat and play twice in a row. Not sure if I accidentally have it set to this, and if so is there a way ...

  • Regular
  • Hi! Not sure if anyone else is having this issue but I've noticed that at some points while I'm listening to an album or a playlist, a song will repeat and play twice in a row. Not sure if I accident...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Spotify won't work with LTE

So this is the second time I've had this problem. Spotify says I'm offline but here I am trying to figure out my problem through the internet so obviously I'm not offline. Funny thing is I even logged out and logged back into Spotify for it to still ...

  • Newbie
  • So this is the second time I've had this problem. Spotify says I'm offline but here I am trying to figure out my problem through the internet so obviously I'm not offline. Funny thing is I even logge...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Unable to delete songs from downloaded playlist

I no longer have the option to delete songs from my playlists...I can only add them. The options I have are to:SaveAdd to PlaylistAdd to QueueShareGo to RadioGo to AlbumGo to Artist And that's it. No deleting - help!!

  • Casual Listener
  • I no longer have the option to delete songs from my playlists...I can only add them. The options I have are to: Save Add to Playlist Add to Queue Share Go to Radio Go to Album Go to Artist &n...
  • 254 Views
  • 0 replies
  • 1 likes
  • 254 Views
  • 0 replies
  • 1 likes

Solved!! Changing Playlist Covers

Hi, I have spent alllll night trying to figure out how to change playlist covers. I have a friend who can, and I have looked at the other help discussions on this but nothing seems to work.

  • Casual Listener
  • Hi, I have spent alllll night trying to figure out how to change playlist covers. I have a friend who can, and I have looked at the other help discussions on this but nothing seems to work. 
  • Maxim
  • Spotify Star
  • 514 Views
  • 3 replies
  • 0 likes
  • 514 Views
  • 3 replies
  • 0 likes

Downloaded Music Randomly Deleted (Can someone reset my offline devices?)

I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2. For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, but albums in my library randomly disappear from my downloads. Also...

  • Newbie
  • I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2.   For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, bu...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Not receiving push notifications or emails

Hi,I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the app, and have enabled push notifications for spotify...

  • Newbie
  • Hi, I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the...
  • 297 Views
  • 0 replies
  • 1 likes
  • 297 Views
  • 0 replies
  • 1 likes

Music doesn't start after detecting tempo (Spotify Running)

When using Spotify Running it does detect my tempo (140 steps p/m).At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. I can run al long as I want, but that's the only thing it...

  • Casual Listener
  • When using Spotify Running it does detect my tempo (140 steps p/m). At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. &nb...
  • tony_g80
  • Newbie
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes

Djay 2 & spotify

Oh my god Djay using spotify...this is AWESOMEHaving dinner then going to check this bad boy out.

  • Roadie
  • Oh my god Djay using spotify...this is AWESOME Having dinner then going to check this bad boy out.
  • Marice1971
  • Casual Listener
  • 3905 Views
  • 7 replies
  • 0 likes
  • Djay 2
  • 3905 Views
  • 7 replies
  • 0 likes

QR codes - repeat explanation pop up

Every since the Spotify codes/QR codes have come out, I get a pop up reminding me about this feature and how to use it several times per session - to the point where it's gotten pretty annoying.Is there a way to turn this off, or will it be resolved ...

  • Visitor
  • Every since the Spotify codes/QR codes have come out, I get a pop up reminding me about this feature and how to use it several times per session - to the point where it's gotten pretty annoying. I...
  • guardianofblind
  • Regular
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad + spotify + chromecast

HelloI just bought an iPad Air and immediately installed Spotify. Previously, I was used to play music to my google chromecast from an android tablet, and I never experienced any problem. Now, spotify on my new iPad works fine, it does play music, ho...

  • Casual Listener
  • Hello I just bought an iPad Air and immediately installed Spotify.  Previously, I was used to play music to my google chromecast from an android tablet, and I never experienced any problem.&nb...
  • paolobts
  • Casual Listener
  • 511 Views
  • 3 replies
  • 0 likes
  • 511 Views
  • 3 replies
  • 0 likes

Local files disappeared

I had local files on my desktop synced to my iPhone 6s, but yesterday they all went grey and now I can't play them. I've tried making new playlists and syncing them again countless times but it's not working. I have 20gb of storage on my phone so tha...

  • Newbie
  • I had local files on my desktop synced to my iPhone 6s, but yesterday they all went grey and now I can't play them. I've tried making new playlists and syncing them again countless times but it's not...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Modo aleatorio

No puedo escuchar mi música del modo que quiero, solo reproduce de modo aleatorio a pesar de seleccionar modo off del icono de flechas cruzadas. Puede ser que cuando los baje también seleccione el modo "Agregar a la cola"?

  • Newbie
  • No puedo escuchar mi música del modo que quiero, solo reproduce de modo aleatorio a pesar de seleccionar modo off del icono de flechas cruzadas. Puede ser que cuando los baje también seleccione el mo...
  • 436 Views
  • 0 replies
  • 0 likes
  • 436 Views
  • 0 replies
  • 0 likes

Other tunes being played on a saved album

Hi, I am very new to this. I have searched for and saved the Amen Corner album "Round Amen Corner with bonus tracks".I've tried playing it twice now as Shuffle. When I go to my Library to play it, it starts playing A/C and then I get artists like the...

  • Newbie
  • Hi, I am very new to this. I have searched for and saved the Amen Corner album "Round Amen Corner with bonus tracks". I've tried playing it twice now as Shuffle. When I go to my Library to play...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Playing Music

So I listen to Spotify on my iPod touch and sometimes my music stops playing and says "Playing on headphones" when none are connected. Please help and closing the app doesn't solve it.

  • Newbie
  • So I listen to Spotify on my iPod touch and sometimes my music stops playing and says "Playing on headphones" when none are connected. Please help and closing the app doesn't solve it.
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Always Offline

iOS 9.3.3The app has Offline in Playback on at start up and I want to change that

  • Newbie
  • iOS 9.3.3 The app has Offline in Playback on at start up and I want to change that
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

missing playlist

I created a playlist while i was in the US and when i returned to Canada I can not find the playlist. I have looked and i do not have any deleted playlists to restore. How can i get the playlist i created back?

  • Casual Listener
  • I created a playlist while i was in the US and when i returned to Canada I can not find the playlist.   I have looked and i do not have any deleted playlists to restore.  How can i get the ...
  • Bittencourt
  • Spotify Star
  • 477 Views
  • 4 replies
  • 0 likes
  • 477 Views
  • 4 replies
  • 0 likes