Enhanced turns on unwantedly, repeatedly

[JoyBoy]

I have video evidence to prove that despite clicking the "enhance" button in my liked songs, Spotify re-enables the feature. When I am on a plane, wanting to listen to downloaded music, there is no way to disable this feature.

[#2]

One of my downloaded playlist has enhanced turned on and every time I disable enhanced it turns on again when I reload it so I can't play my music offline

[Vasil]

Hey folks!

Sorry to see you've been affected by this issue.
I had it as well for a few days but it now seems to have gone away completely on its own.

There is something I'd like you to try though. It's likely that the steps below can help you out & resolve the issue.
Here's what you'll need to do:

1. Open Spotify. In the app's settings (you can access them by going to Home and then tapping the gear icon in the top right corner), tap Storage then Delete Cache.

2. Head to your device's Settings, then tap General.

3. Tap iPhone Storage.

4. Select Spotify from the list of apps.

5. Tap Offload the app and confirm. This will delete the app but its documents data will be kept.

6. Then tap Delete App and confirm. This action should delete any leftover documents and data.

7. Once the app is deleted, press and hold the Side/Top button and either volume button until the power off slider appears.

8. Drag the slider to turn your device completely off.

9. After your device turns off, wait a couple of minutes.

10. Press and hold the Top (or Side) button again until the display turns on.

11. Switch your device back on, install Spotify from the App Store & let us know how it went!

We'll be on the lookout for your response 🙂
Cheers!