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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52488 Views
  • 16 replies
  • 36 likes
  • 52488 Views
  • 16 replies
  • 36 likes

Superuser Contribution Pressing skip forward 15 button goes back to last time I skipped forward in podcast

PlanPremiumCountryUnited StatesDeviceiPhone 11, iPhone 14, Apple Watch Series 7Operating SystemiOS 16.1.1 and watchOS 9.1Spotify Version 8.7.84My Question or IssueHello, I've noticed over about the past two months and on 3 different platforms: iPhone...

  • Newbie
  • Plan Premium Country United States Device iPhone 11, iPhone 14, Apple Watch Series 7 Operating System iOS 16.1.1 and watchOS 9.1 Spotify Version 8.7.84 My Question or Issue Hello, I've noti...
  • Alex
  • Spotify Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa zeigt songtext verzögert an

Hi,(English Version below)Wenn ich Spotify mit der Alexa verbunden habe ist es erst normal aber dann wechselt der songtext plötzlich eine Zeile zurück und von da an wird der songtext verzögert angezeigt. When I connect Spotify to Alexa, it's normal a...

  • Newbie
  • Hi, (English Version below) Wenn ich Spotify mit der Alexa verbunden habe ist es erst normal aber dann wechselt der songtext plötzlich eine Zeile zurück und von da an wird der songtext verzögert an...
  • MihailY
  • Moderator
  • 242 Views
  • 1 replies
  • 3 likes
  • 242 Views
  • 1 replies
  • 3 likes

Superuser Contribution [Android 13] Spotify player is black/appears blank in the notifications panel

Plan Free/Premium Country United States Device Pixel 6 Pro Operating System Android 13 My Question or Issue - When the device is unlocked, and I pull down from the notifications, the Spotify player is just black.  

Screenshot_20221123-130410.png
  • Casual Listener
  • Plan Free/Premium Country United States      Device Pixel 6 Pro Operating System Android 13   My Question or Issue -   When the device is unlocked,...
  • Vasil
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing randomly

Checked if it is the latest version, did a clean reinstall, still pauses randomly

  • Visitor
  • Checked if it is the latest version, did a clean reinstall, still pauses randomly  
  • Vasil
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music stops playing after 30 seconds

PlanPremiumCountryNorwayDeviceiPhone 12 proOperating SystemiOS 14.4 My Question or IssueWhen I play music it stops after 30 seconds every time. I have the same issue on my computer, Ipad, and iPhone. If I change into the offline mode I can listen wit...

  • Visitor
  • Plan Premium Country Norway Device iPhone 12 pro Operating System iOS 14.4   My Question or Issue When I play music it stops after 30 seconds every time. I have the same issue on my co...
  • Dian
  • Spotify Legend
  • 2655 Views
  • 7 replies
  • 0 likes
  • 2655 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify doesnt work on 4G

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Eni
  • Moderator
  • 831 Views
  • 3 replies
  • 0 likes
  • 831 Views
  • 3 replies
  • 0 likes

Solved!! Spotify constantly crashing on iOS 16.2 during Airplay

PlanPremiumCountry USADevice(iPhone 11Operating SystemiOS 16.2 My Question or IssueJust downloaded the new iOS (16.2) on my iPhone and Spotify constantly crashes! Whenever I open another app or turn off the screen or sometimes when I don’t touch it. ...

  • Regular
  • Plan Premium Country  USA Device (iPhone 11 Operating System iOS 16.2   My Question or Issue Just downloaded the new iOS (16.2) on my iPhone and Spotify constantly crashes! Whenev...
  • ToolboxT
  • Roadie
  • 4094 Views
  • 17 replies
  • 2 likes
  • 4094 Views
  • 17 replies
  • 2 likes

Superuser Contribution New home screen is unusable

the big boxes on Home Screen- it’s unusable. We didn’t ask for this. Change it back. It’s driving everyone away from Spotify. No one needed this it’s frustrating and we can’t use it!!! Can’t find anything. None of the below information is required. H...

  • Casual Listener
  • the big boxes on Home Screen- it’s unusable. We didn’t ask for this. Change it back. It’s driving everyone away from Spotify. No one needed this it’s frustrating and we can’t use it!!! Can’t find any...
  • OscarDC
  • Moderator
  • 240 Views
  • 1 replies
  • 2 likes
  • 240 Views
  • 1 replies
  • 2 likes

Superuser Contribution Album cover not showing in library iOS

Every time when I go to my library to check my albums and view the songs I have in it the songs don’t have their album cover shown, instead a white circle with a dash in the middle appears

  • Casual Listener
  • Every time when I go to my library to check my albums and view the songs I have in it the songs don’t have their album cover shown, instead a white circle with a dash in the middle appears
  • Huebo1
  • Casual Listener
  • 293 Views
  • 4 replies
  • 0 likes
  • 293 Views
  • 4 replies
  • 0 likes

Superuser Contribution ‘Allow to play this song’ button not doing anything

PlanFreeCountryUSADeviceiPad Gen 6Operating SystemiOS 13My Question or IssueQuite a few years ago, I used to use the ‘Do not play this song again’ button to skip a song, not understanding what it did. Now, when I want to go back to those songs, it wo...

  • Casual Listener
  • Plan Free Country USA Device iPad Gen 6 Operating System iOS 13 My Question or Issue Quite a few years ago, I used to use the ‘Do not play this song again’ button to skip a song, not underst...
  • SanchuPapa
  • Visitor
  • 27243 Views
  • 48 replies
  • 0 likes
  • 27243 Views
  • 48 replies
  • 0 likes

Superuser Contribution Alexa Echo Dot 4th generation, Spotify skill doesn’t open

PlanPremiumCountryGermany DeviceiPhone13 proOperating SystemiOS 16 My Question or Issue Hi folks, I have a problem with my Alexa.with the connection and all this things I have no problem, but when I open the window, in the Alexa app, to lern the Spot...

  • Newbie
  • Plan Premium Country Germany  Device iPhone13 pro Operating System iOS 16   My Question or Issue   Hi folks,  I have a problem with my Alexa. with the connection and ...
  • MihailY
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friends activity is not visible. I can only see few friends and nothing more

PlanPremiumCountryPolandDevice MacBook Air late 2018)Operating SystemmacOS Catalina 2022 My Question or IssueFriends activity is not visible. I've tried reinstalling the app but it's still not working. The activity of those 4 friends refresh but othe...

  • Newbie
  •   Plan Premium Country Poland Device  MacBook Air  late 2018) Operating System macOS Catalina 2022   My Question or Issue Friends activity is not visible. I've tried re...
  • Kiril
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Top Songs Don’t Change

Hello, I’ve had my spotify account for several years, and I’ve run into the annoying problem that my top songs don’t change at all. Like ever. Even though some of the songs up there I have rarely listened to, or haven’t listened to in 2 years, and tr...

  • Newbie
  • Hello,   I’ve had my spotify account for several years, and I’ve run into the annoying problem that my top songs don’t change at all. Like ever. Even though some of the songs up there I have r...
  • Maddogl1
  • Visitor
  • 1100 Views
  • 2 replies
  • 0 likes
  • 1100 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Gradient background in main “Home” page.

 PlanPremium familyCountryAustraliaDeviceiPhone 12Operating SystemiOS 16.1.1My Question or IssueMy Home page doesn’t have gradient back ground. How do I fix it ?

42C6E81A-03D8-4AEF-B45E-0748A326CE83.png
  • Newbie
  •  Plan Premium family Country Australia Device iPhone 12 Operating System iOS 16.1.1 My Question or Issue My Home page doesn’t have gradient back ground. How do I fix it ?
  • Dian
  • Spotify Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I force Spotify to play video ad for 30 minutes of ad free listening?

This might seem like an odd request but when I work out, I would prefer Spotify to not play ads during my exercise session. I would much rather prefer to get all the ads out of the way first before I work out kind of like watching a YouTube video. I ...

  • Regular
  • This might seem like an odd request but when I work out, I would prefer Spotify to not play ads during my exercise session. I would much rather prefer to get all the ads out of the way first before I...
  • Howtobehuman101
  • Newbie
  • 13580 Views
  • 2 replies
  • 0 likes
  • 13580 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Crashes in Car on First Song

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 14.2 My Question or IssueLately, Spotify has started crashing in my car. I download music ahead of time so everything I play is already on my phone and I connect through Bluetooth to my car. I...

  • Visitor
  • Plan Premium Country Canada Device iPhone 8 Operating System iOS 14.2   My Question or Issue Lately, Spotify has started crashing in my car. I download music ahead of time so everythin...
  • OscarDC
  • Moderator
  • 2930 Views
  • 10 replies
  • 1 likes
  • bluetooth
    Car
    iphone
  • 2930 Views
  • 10 replies
  • 1 likes

Superuser Contribution Mitt spotify stänger av musiken efter ca 30 sek

PlanPremium YesCountry Sweden DeviceiPhone 8 and I-padOperating SystemiOS 10 My Question or IssueMitt spotify stänger av efter 30 sek! Vad är det som fel??

  • Casual Listener
  • Plan Premium Yes Country Sweden   Device iPhone 8 and I-pad Operating System iOS 10   My Question or Issue Mitt spotify stänger av efter 30 sek! Vad är det som fel??  
  • Eni
  • Moderator
  • 9481 Views
  • 4 replies
  • 0 likes
  • 9481 Views
  • 4 replies
  • 0 likes

Superuser Contribution Disconnect and pausing using bluetooth iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of 2 IOS updates ago my iPhone 8 has been disconnecting from the bluetooth in my car when ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As of 2...
  • Lyubka
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes