Error:408

[Iaok03]

Helllo!!
I tried connecting with FB but it gets a message error:408
Before i was able to connect and listened to music but now i cant
Help pls!!!

[Sam]

Laok03 - Where are you trying to connect from?

[kroneru]

I have exactly the same problem.... worked fine until today....did not change location and keep running around in circles.... Why would I have to reset FB password to make Spotify work....?  Why is spotify connected to FB anyway...? 

[Pepperspray]

I'm receiving the same message on an iPad app, cannot connect with my Spotify details - but it worked fine the first time I tried it after downloading the app. It just says Error 408 and it doesn't complete the login 😞

[Sam · Accepted solution]

Pepperspray - You'll need a Premium account to use the iPad app, I'm afraid. You were on a 48 hour Premium trial before, this is why you were able to access it.

You are eligible for the 30 day Premium trial, if you're interested. Just head here... www.spotify.com/freetrial/

[Pepperspray]

I see... Thanks, Sam, I may try it 🙂

[Melissa79]

I'm getting same message and I have a premium membership, it can log in on safari to my account but when I try to open it on my iPad app it gives me the error code

[Peter__]

---

@Melissa79 wrote:
I'm getting same message and I have a premium membership, it can log in on safari to my account but when I try to open it on my iPad app it gives me the error code

---

Hey! Welcome to the community 🙂 

You normally only get Error 408 when you are using a free account and your country is not set correctly in your online profile. 

Have a read at this topic which details how to update your country on your Spotify profile.

Peter

[Chodnett]

I'm receiving the 408 error. My account is registered in the uk and I have always used it in the uk so unsure why I am getting the error that I can only use it abroad. Please help

[Peter__]

---

@Chodnett wrote:
I'm receiving the 408 error. My account is registered in the uk and I have always used it in the uk so unsure why I am getting the error that I can only use it abroad. Please help

---

Can you try reinstalling the application?