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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64428 Views
  • 16 replies
  • 37 likes
  • 64428 Views
  • 16 replies
  • 37 likes

Full Volume on iOS7 on iPhone 4S Problem when playing selected songs

For some time now a number of songs when played from my playlists will suddenly cause the volume to jump up to full. Its very annoying, and i am concerned due to my already poor hearing. It seems to always happen when some songs are played from my pl...

  • Newbie
  • For some time now a number of songs when played from my playlists will suddenly cause the volume to jump up to full. Its very annoying, and i am concerned due to my already poor hearing.   I...
  • Peter__
  • Community Legend
  • 635 Views
  • 1 replies
  • 0 likes
  • 635 Views
  • 1 replies
  • 0 likes

48 hour free trial

I recently downloaded the app and every one talks about the free trail and I didn't get it. Why is this?

  • Newbie
  • I recently downloaded the app and every one talks about the free trail and I didn't get it. Why is this?
  • Peter__
  • Community Legend
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Error:408

Helllo!!I tried connecting with FB but it gets a message error:408Before i was able to connect and listened to music but now i cantHelp pls!!!

  • Newbie
  • Helllo!! I tried connecting with FB but it gets a message error:408 Before i was able to connect and listened to music but now i cant Help pls!!!
  • Peter__
  • Community Legend
  • 3756 Views
  • 9 replies
  • 0 likes
  • 3756 Views
  • 9 replies
  • 0 likes

Resetting My offline devices

Can you please help me resetting My offline devices, A's The kids have been playing around ,,,

  • Newbie
  • Can you please help me resetting My offline devices, A's The kids have been playing around ,,,
  • Joe
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Re: Shuffle Won't Turn Off

I've got premium and an iPhone and can't get shuffle to turn off or grey out. Any bright ideas welcome as it's really irritating !

  • Newbie
  • I've got premium and an iPhone and can't get shuffle to turn off or grey out. Any bright ideas welcome as it's really irritating !
  • Joe
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Spotify connect on IOS

Hi is spotify connect function for IOS still on roll out? because I do not see any spotify connect icon when playing music. Am I missing something?

  • Roadie
  • Hi is spotify connect function for IOS still on roll out? because I do not see any spotify connect icon when playing music. Am I missing something?
  • Peter__
  • Community Legend
  • 704 Views
  • 3 replies
  • 0 likes
  • 704 Views
  • 3 replies
  • 0 likes

Playlist folder > all tracks - ordering is bizarre, any way to sort?

Hi Can anyone help me with this, its driving me potty. How can I get 'all tracks' on the iphone to sort more sensibly and less randomly? I have Spotify premium on Windows desktop and iphone. I have multiple playlists (each of an album) within playlis...

  • Casual Listener
  • Hi   Can anyone help me with this, its driving me potty. How can I get 'all tracks' on the iphone to sort more sensibly and less randomly?   I have Spotify premium on Windows deskto...
  • meahtenoha
  • Spotify
  • 770 Views
  • 3 replies
  • 0 likes
  • 770 Views
  • 3 replies
  • 0 likes

Solved!! Spotify crashing on iPhone iOS 7.0.4

Hi all For a while now Spotify is just refusing to function. After clicking on the app, I receive a message saying 'browse is not available in offline mode'. So I literally can't access ANY other page than this - whether I'm connected to home wireles...

image.png
  • Casual Listener
  • Hi all   For a while now Spotify is just refusing to function. After clicking on the app, I receive a message saying 'browse is not available in offline mode'.   So I literally ca...
  • bturner73
  • Casual Listener
  • 2339 Views
  • 6 replies
  • 1 likes
  • 2339 Views
  • 6 replies
  • 1 likes

Simple Features?

First off...I love spotify and their music catalog, but I'm growing increasingly frustrated with their lack of VERY SIMPLE features. I know somebody has addressed these before but I'm a new user that just tried out Beats Music and found their app to ...

  • Newbie
  • First off...I love spotify and their music catalog, but I'm growing increasingly frustrated with their lack of VERY SIMPLE features. I know somebody has addressed these before but I'm a new user that...
  • JonCr
  • Music Fan
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Doesnt work

My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?

  • Casual Listener
  • My iphone app doesnt allow me to use premium. I have a email receipt showing that i have purchased it. How do i get it on my phone?
  • Adam
  • Roadie
  • 569 Views
  • 1 replies
  • 0 likes
  • Fix
  • 569 Views
  • 1 replies
  • 0 likes

Solved!! Reset Phone

I fully reset my iPhone recently(including all apps and data), in about early December. Before I reset it I had spotify premium and I was paying the $11.99 a month but after I reset and got the Spotify app again, I didn't have Premium although I was ...

  • Casual Listener
  • I fully reset my iPhone recently(including all apps and data), in about early December. Before I reset it I had spotify premium and I was paying the $11.99 a month but after I reset and got the Spoti...
  • Joe
  • Community Legend
  • 869 Views
  • 3 replies
  • 0 likes
  • 869 Views
  • 3 replies
  • 0 likes

Solved!! I Pod nano 6 Generation

How can i get the Spotify Tracks on I Pod nano ? ^^ I dont mean the local files

  • Casual Listener
  • How can i get the Spotify Tracks on I Pod nano ? ^^ I dont mean the local files
  • Snakex
  • Casual Listener
  • 741 Views
  • 2 replies
  • 0 likes
  • 741 Views
  • 2 replies
  • 0 likes

Solved!! Connection error [error 113] on iphone IOS 7

I can't login and always get error 113. Ethier via Facebook or password login. Deleted and re installed app but doesn't work. Please help!

  • Casual Listener
  • I can't login and always get error 113. Ethier via Facebook or password login. Deleted and re installed app but doesn't work.   Please help!
  • tomguis
  • Casual Listener
  • 1274 Views
  • 2 replies
  • 0 likes
  • 1274 Views
  • 2 replies
  • 0 likes

Solved!! How do I delete radio stations?

I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that.

  • Visitor
  • I want to delete my radio stations from my iPod Touch and my computer, but I cannot do that. 
  • menginmt
  • Newbie
  • 801 Views
  • 3 replies
  • 0 likes
  • 801 Views
  • 3 replies
  • 0 likes

Playlist will not become available offline (iphone)

Hey all- I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download to play offline. What should I do? Thanks for the help, Connor

  • Casual Listener
  • Hey all-   I am new to spotify and I am trying to "download" a playlist to play offline. I went to the playlist and put the slider to make available offline and the songs will not download t...
  • Peter__
  • Community Legend
  • 529 Views
  • 3 replies
  • 0 likes
  • 529 Views
  • 3 replies
  • 0 likes

Solved!! Premium not recognized on iPhone

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Other responses indicated conflicts with the person's...

  • Newbie
  • Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Ot...
  • Joe
  • Community Legend
  • 1257 Views
  • 8 replies
  • 0 likes
  • 1257 Views
  • 8 replies
  • 0 likes

Switching premium email account

So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, however that account was deactivatedHELP

  • Newbie
  • So I would like to switch my premium account over to a new email however I forgot my old account information. - one May say just log into the joined email account and reset the password that way, h...
  • Joe
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode

Does Spotify app always default to streaming unless offline mode is selected? If you have requested songs to be made available for offline mode would the app still try and stream the songs unless offilne mode was selected? couldnt find answers in FAQ...

  • Regular
  • Does Spotify app always default to streaming unless offline mode is selected?   If you have requested songs to be made available for offline mode would the app still try and stream the songs u...
  • Joe
  • Community Legend
  • 4231 Views
  • 10 replies
  • 1 likes
  • 4231 Views
  • 10 replies
  • 1 likes

App crashes after changing facebook password

Just a heads up. For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle this better.

  • Newbie
  • Just a heads up.   For the past day or two, Spotify has crashed as soon as I open it. Finally realized that what happened was I changed my Facebook password. The app could probably handle th...
  • Peter__
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Music stops while streaming on my iPhone 5 (while running using Runkeeper)

Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble handling 3G/4G base stations. The area I'm running the...

  • Newbie
  • Using the latest iOS and the latest Spotify (0.9.2.7), I'm having trouble while running (using the latest Runkeeper). The trouble started after upgrading Spotify. Seems like there is some trouble han...
  • DEfUsTiONteLe
  • Regular
  • 2498 Views
  • 5 replies
  • 0 likes
  • 2498 Views
  • 5 replies
  • 0 likes