Error downloading because of storage

[houssamill]

Plan

Premium

Country

Morocco 

Device

iPhone 8 Plus

Operating System

IOS 15

My Question or Issue

I’m having an issue with downloading songs on Spotify to play them on offline mode.

It keeps telling me : “Downloading has stopped because there’s no space left on this device”. 
but I have 20gb of storage empty on my phone.

Thanks in advance.

[CarlosE]

Hi there @houssamill,

Thanks for reaching out to the Community and welcome!

As a first step, try logging out, restarting your device, and logging back in.

If the issue persists, it's worth running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.

Additionally, make sure that Spotify has all necessary permissions enabled.

Keep us posted on how it goes.