Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
yesterday
Rastereyes
Casual Listener
79324 Views
19 replies
37 likes

79324 Views
19 replies
37 likes

Superuser Contribution Stop web player from connecting to iOS app?

I have a fully updated iPhone SE (2020) with an updated Spotify app. When I’m at work, I prefer to listen to Spotify via the web player on my work computer. During this time, the Spotify app on my phone isn’t open, and I always keep my phone volume o...

ontilmorning
Newbie
I have a fully updated iPhone SE (2020) with an updated Spotify app. When I’m at work, I prefer to listen to Spotify via the web player on my work computer. During this time, the Spotify app on my ph...
2021-10-25 10:22:07 PM
2021-12-08 10:05:05 AM
Guillermo34
Newbie
1660 Views
2 replies
1 likes

1660 Views
2 replies
1 likes

Superuser Contribution Songs disappear

I have Spotify duo and I use iPhone 12 mini, I have latest updates on everything. But in the past few days I spotted a bug in the app. I have some playlists downloaded for offline listening. And those downloaded songs along with others I don’t even l...

adelahrabovska
Newbie
I have Spotify duo and I use iPhone 12 mini, I have latest updates on everything. But in the past few days I spotted a bug in the app. I have some playlists downloaded for offline listening. And thos...
2021-12-06 5:25:18 PM
2021-12-07 9:30:57 PM
MafeG
Spotify Legend
2659 Views
1 replies
0 likes

2659 Views
1 replies
0 likes

Superuser Contribution Playlist inaccuracies

PlanPremiumCountryAustraliaDevice(iPad7 and iPhone)Operating System(iOS 15) My Question or IssuePlaylists do are not playing accurately, active track (in the left corner) is NOT the track shown in green in the playlist, as per screenshot, this has be...

Drzog
Casual Listener
Plan Premium Country Australia Device (iPad7 and iPhone) Operating System (iOS 15) My Question or Issue Playlists do are not playing accurately, active track (in the left corner) is ...
2021-12-03 1:52:00 AM
2021-12-07 1:21:06 PM
Welches11
Newbie
414 Views
2 replies
0 likes

414 Views
2 replies
0 likes

Superuser Contribution iPhone Mini app not working

PlanPremiumUS DeviceiPhone 13 miniOperating SystemiOS 15.1.1 My Question or IssueWhen I try to log in it says, "Something went wrong. Try again." I got a new iPhone yesterday and have been unable to log into my account on my phone (it works fine on m...

EEG
Casual Listener
Plan Premium US Device iPhone 13 mini Operating System iOS 15.1.1 My Question or Issue When I try to log in it says, "Something went wrong. Try again." I got a new iP...
2021-12-03 5:26:47 PM
2021-12-06 8:32:50 PM
MafeG
Spotify Legend
704 Views
3 replies
0 likes

704 Views
3 replies
0 likes

Superuser Contribution Weird Video is in my Wrapped 2021 Playlist?

Hi, I have a weird video in a language I do not speak nor understand, in my playlist.I don’t know why I can’t remove it? I tried to block the band, but it only removes the songs.. not this weird ass video. Does someone has a solution?

Elias4
Newbie
Hi, I have a weird video in a language I do not speak nor understand, in my playlist. I don’t know why I can’t remove it? I tried to block the band, but it only removes the songs.. not this...
2021-12-01 8:53:32 PM
2021-12-05 12:07:46 AM
CarlosE
Moderator
1262 Views
5 replies
7 likes

1262 Views
5 replies
7 likes

Superuser Contribution Error downloading because of storage

PlanPremiumCountryMorocco DeviceiPhone 8 Plus Operating SystemIOS 15 My Question or IssueI’m having an issue with downloading songs on Spotify to play them on offline mode.It keeps telling me : “Downloading has stopped because there’s no space left o...

houssamill
Newbie
Plan Premium Country Morocco Device iPhone 8 Plus Operating System IOS 15 My Question or Issue I’m having an issue with downloading songs on Spotify to play t...
2021-12-04 3:48:41 AM
2021-12-05 6:47:58 PM
CarlosE
Moderator
886 Views
1 replies
0 likes

886 Views
1 replies
0 likes

Solved!!Superuser Contribution Re-opened issue: 15 second rewind/forward function broken on lock screen (Dec 2021)

PlanPremiumCountryU.S.Device(iPhone 8+)Operating System(iOS 14.8.1) My Question or IssueI've had this issue for at least 3 months now. When listening to podcasts, if I try to rewind/fast-forward 15 seconds - ONLY at the lock screen - every single tim...

cgiura16
Newbie
Plan Premium Country U.S. Device (iPhone 8+) Operating System (iOS 14.8.1) My Question or Issue I've had this issue for at least 3 months now. When listening to podcasts, if I try to...
2021-12-02 11:28:40 PM
2021-12-04 10:39:13 PM
Eni
Moderator
5804 Views
1 replies
0 likes
Bug iOS
Bug iPhone
ongoing issue
Ongoing Issues

5804 Views
1 replies
0 likes

Superuser Contribution How do you see visuals on songs?

Hi, i am not able to see any visuals for the songs I know have visuals. An example of this is «Alé Alé» by Britz which i know has visuals/a short video. I used to have them on my old phone, which was a IPhone 6s. I am currently using an IPhone 8. App...

Danielobede
Newbie
Hi, i am not able to see any visuals for the songs I know have visuals. An example of this is «Alé Alé» by Britz which i know has visuals/a short video. I used to have them on my old phone, which was...
2019-06-05 6:15:13 PM
2021-12-04 4:57:12 PM
CarlosE
Moderator
16389 Views
7 replies
1 likes

16389 Views
7 replies
1 likes

Superuser Contribution Recently played not updating

Hmmm. My recently played section (the clock circled by counter clockwise arrow icon) hasn’t updated since May 29 2021 (it’s June 3). Anyone else? Any suggestions? DeviceiPhone and iPad, latest OS

incredible
Regular
Hmmm. My recently played section (the clock circled by counter clockwise arrow icon) hasn’t updated since May 29 2021 (it’s June 3). Anyone else? Any suggestions? ...
2021-06-03 3:44:55 PM
2021-12-04 12:41:33 PM
user-removed
Not applicable
499 Views
2 replies
2 likes

499 Views
2 replies
2 likes

Playlist Folder on Mobile Device

Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my time is spent in the car and I would love to be able ...

userjeannie
Newbie
Can we please work on making playlist folders more accessible on mobile devices. I LOVE that I can play a whole folder and shuffle between different playlists at once on my computer but most of my ti...
2021-12-04 1:45:57 AM
1423 Views
0 replies
7 likes
Discussion

1423 Views
0 replies
7 likes

Superuser Contribution Spotify reproduce lo que quiere

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBuenos dias, hace un mes que estoy probando el plan premium y no puedo este más descontento. ...

susto02
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Buenos ...
2021-12-02 11:05:25 AM
2021-12-03 10:42:07 PM
MafeG
Spotify Legend
1223 Views
1 replies
0 likes
Spotify playlist

1223 Views
1 replies
0 likes

Superuser Contribution When casting music to my PC I can’t control the music on my phone

PlanPremiumCountryU.S.ADeviceiPhone 11Operating SystemiOS 15.2My Question or IssueWhen casting music to my PC I can’t control the music on my phone. The bottom bar with the song and play button disappears after I press on my list of devices and choos...

btran40
Newbie
Plan Premium Country U.S.A Device iPhone 11 Operating System iOS 15.2 My Question or Issue When casting music to my PC I can’t control the music on my phone. The bottom bar with the song and...
2021-12-02 8:16:53 AM
2021-12-03 8:07:43 PM
MafeG
Spotify Legend
395 Views
1 replies
0 likes

395 Views
1 replies
0 likes

can't re-install app

PlanPremiumCountry USA Device(iPhone 13 pro)Operating System(iOS 15.1.1) My Question or IssuCan’t re-install appI’ve been wanting to update Spotify on my phone since yesterday because I couldn’t see my wrapped, but it just wouldn’t update. This morni...

Rickycas11
Newbie
Plan Premium Country USA Device (iPhone 13 pro) Operating System (iOS 15.1.1) My Question or Issu Can’t re-install app I’ve been wanting to update Spotify on my phone since y...
2021-12-02 8:23:40 PM
2021-12-03 1:34:10 PM
MateusM
Spotify Star
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Superuser Contribution Share to WhatsApp

U.K. / US - premium plan share to WhatsApp feature gives broken links. Has happened multiple times.

mentalmally
Casual Listener
U.K. / US - premium plan share to WhatsApp feature gives broken links. Has happened multiple times.
2021-12-01 8:51:52 PM
2021-12-02 9:17:00 PM
MafeG
Spotify Legend
385 Views
1 replies
0 likes
whatsapp

385 Views
1 replies
0 likes

Superuser Contribution Closed iOS app still changing desktop volume

My Question or IssueHello, as of recent, past 2 weeks, I've noticed that even after I have fully closed out the iOS app while having the windows 10 desktop client open... I can still control the volume of my desktop client from my phone with the volu...

inkrot
Regular
My Question or Issue Hello, as of recent, past 2 weeks, I've noticed that even after I have fully closed out the iOS app while having the windows 10 desktop client open... I can still control the vo...
2021-10-22 11:36:27 PM
2021-12-02 2:54:27 AM
mvitazko
Newbie
861 Views
4 replies
0 likes

861 Views
4 replies
0 likes

Superuser Contribution [iOS] Bug: Multiroom with Echo / group shows as speaker

FamilyPlanGermanyiPhone 11 Pro iOS 15.1 My Question or IssueMy multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App. See attachment. When starting Music only one speaker plays. From Alex App and f...

Febus123
Casual Listener
FamilyPlan Germany iPhone 11 Pro iOS 15.1 My Question or Issue My multiroom group of 2 Alexa Echo Flex (new) appear as speakers (single speaker icon) in the Spotify iOS App...
2021-11-30 8:01:34 AM
2021-12-01 4:38:58 PM
Ver
Spotify Legend
817 Views
4 replies
0 likes
Alexa
Echo
multiroom

817 Views
4 replies
0 likes

Superuser Contribution Is there a workaround for the CarPlay Folder navigation bug? (For album organization)

What I was hoping to do way to create a structure like this to organize albums: Genre 1 -> Artist 1 -> Album 1 as playlist -> Album 2 as playlist What happens is when you click on the the playlist folder Genre 1 and then playlist folder "Artist 1", S...

pheriwinkle
Casual Listener
What I was hoping to do way to create a structure like this to organize albums: Genre 1 -> Artist 1 -> Album 1 as playlist ...
2021-11-22 12:40:19 AM
2021-11-30 7:49:12 PM
Eni
Moderator
1704 Views
5 replies
0 likes

1704 Views
5 replies
0 likes

Superuser Contribution Can’t unhide song on iPhone/iPad but not hidden on desktop

I didn’t hide the song “come and get it - Selena Gomez” on my Spotify but for some reason it’s now hidden on my iPhone and iPad. I have tried to unhide it multiple times but it doesn’t work however it is not hidden on my desktop app. Any ideas? I’ve ...

emxfox
Newbie
I didn’t hide the song “come and get it - Selena Gomez” on my Spotify but for some reason it’s now hidden on my iPhone and iPad. I have tried to unhide it multiple times but it doesn’t work however i...
2021-05-08 2:12:36 PM
2021-11-30 1:21:21 PM
Streich1
Casual Listener
822 Views
4 replies
0 likes

822 Views
4 replies
0 likes

Solved!! [Mobile] Playlist bios and names cutting off on mobile - fix it, or set a word limit

Image attachments have been provided to show the problem This has been a bug on Spotify for years now and nothing has been done about it. Essentially, on Spotify mobile, if playlist bios go just over 2 lines (irrespective of screen dimensions) the bi...

ExoticHaha
Gig Goer
Image attachments have been provided to show the problem This has been a bug on Spotify for years now and nothing has been done about it. Essentially, on Spotify mobile, if playlist bios go ...
2021-07-03 2:26:41 PM
2021-11-30 12:40:01 PM
iamgabrieler
Casual Listener
4587 Views
2 replies
0 likes

4587 Views
2 replies
0 likes

Solved!!Superuser Contribution Spotify causes disconnect from Apple CarPlay

Plan: PremiumCountry: USA Device: iPhone 13 Operating System: IOS 15.0 Hello, I recently upgraded my iPhone, and ever since I've changed out my phones, my Apple CarPlay has refused to work with my new phone. All the other apps, like maps, work throug...

Akichan808
Casual Listener
Plan: Premium Country: USA Device: iPhone 13 Operating System: IOS 15.0 Hello, I recently upgraded my iPhone, and ever since I've changed out my phones, my Apple CarPla...
2021-11-07 9:53:48 AM
2021-11-30 11:07:22 AM
Kiril
Moderator
4557 Views
3 replies
2 likes

4557 Views
3 replies
2 likes

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