Fans also like bug

[mds9801]

The last few weeks I noticed that the Fans also like section in my spotify is damaged.

Plan

Premium

Country

Colombia

Iphone Pro Max 16

Operating System

iOS

My Question or Issue

As I said above, the “fans also like” section of spotify does not show the full name of the artists. This happens on almost all artists with few exceptions. Attached you may see how it looks.

[snowbirdskishop]

The text in “fans also like” is being cut off to the point of being unreadable.  

Plan

premium

Country

device

iPhone 16 promax

Operating System

Ios 18.2.1

My Question or Issue

[snowbirdskishop]

 

[Novy]

Hey there @mds9801,

Thanks for reaching out! 

Have you already tried performing a clean reinstall of the app? This can be an easily overlooked step, but it can help remove any cache that might be causing trouble.

if this doesn't do the trick, could you give it a try using a different mobile device to see if it makes any difference? Also, let us know the exact Spotify version you're currently running.

We'll be on the lookout for your reply.

[Gray5tick]

I am also having this problem on IPhone 16 pro max. Tried reinstalling etc , no joy. 

[Maria]

Hey there folks,

Thanks for bringing the issues with Fans also like to our attention!

We've passed this on to our tech folks, so they can look further into things as well. We'll keep you posted here if we have any news to share. In the meantime, make sure to keep the app up-to-date to get the latest fixes as soon as they're released.

If you come across this thread, and you're experiencing similar issues with Fans also like, it would be great if you could let us know the following:

• The make, model & OS version of your device.
• Current Spotify version.
• Any troubleshooting you've tried (clearing cache, clean reinstall, etc.)

Cheers!

[mds9801]

Hey Maria, I already did the clean reinstall, erased cache, and all the suggestions and the “fans also like” artists are still cut off. Also, I found out that my interface is very different from what I had before. I don’t know if it is related to the same problem. Here you can see the difference between my interface and another interface that runs on iphone pro max 15. I have the latest version 9.016 while the other one has 9.014 so I wonder if all these problems have to do with this version of the app.

[snowbirdskishop]

That didn’t work for me.   Another device on the same network is not having an issue.  My version is 

9.0.18.548

the other device is using 9.0.16.583