Free to Premium

[user-removed]

I can't change from free to premium.. Usually there should be a bottom "get premium" but there is none.. how can I get the premium version?

[MartinStoichkov]

Hi there @user-removed, thanks for reaching the Community! 

You can upgrade from the Subcription page in your profile.  

If there are no options, please provide a screenshot, to let us see what is shown there. 

Thanks!

[user-removed]

It worked👌 But now there is another problem.. I tried to pay with my visa card but it didn't work.. I tried it with a different card too but that didn't work either..

[MartinStoichkov]

Hi back again @user-removed, thats uncomfortable, lets try to figure it out too! 

Please, check the following troubleshooting FAQ`s and the infographic:  

Hope this will work for you!

Still no luck? Try with different browser or in incognito mode. If you still running into troubles, for some issues there are only your bank which can provide further assistance, so it would be better to contact them. 

Anyway, you can always come back to the Community if you need any help, I`m sure we`ll figure things out!

• Card Payment Troubleshooting 
• PayPal Troubleshooting