Help

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69555 Views
16 replies
37 likes

69555 Views
16 replies
37 likes

Cannot enter my Last.fm username

Hi everyone, I am using the Spotify app on the iPad pro. When I go to Settings > Social and activate "scrobble", I cannot enter my Last.fm username and/or password. Whenever I tap the field, only the top two lines of the keyboard appear for a split s...

agunforhire
Newbie
Hi everyone, I am using the Spotify app on the iPad pro. When I go to Settings > Social and activate "scrobble", I cannot enter my Last.fm username and/or password. Whenever I tap the fie...
2016-12-18 5:37:33 PM
2016-12-29 2:59:39 PM
adriank1410
Roadie
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Recovering songs

Hoping you can help me. We were sharing an account at a former employer and I had downloaded a lot of songs. I also have them on my phone as I used the offline feature(which is great). However we no longer have the account and I do not have the pass ...

Brandonbai
Newbie
Hoping you can help me. We were sharing an account at a former employer and I had downloaded a lot of songs. I also have them on my phone as I used the offline feature(which is great). However we no ...
2016-12-23 7:03:41 AM
2016-12-29 2:55:30 PM
adriank1410
Roadie
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

No party mode on my iPad (as a lot of people)

Hello, i tried what is asked on other topics (uninstal, or loggin again, close the app etc..) but this is not working. I have party mode on android but not on my ipad or my mac. I am afraid that a manual action has to be done by spotify guys ?

werewolf_fr
Casual Listener
Hello, i tried what is asked on other topics (uninstal, or loggin again, close the app etc..) but this is not working. I have party mode on android but not on my ipad or my mac. I am afraid ...
2016-07-16 1:26:48 PM
2016-12-29 10:57:29 AM
artgamers14
Newbie
1188 Views
3 replies
0 likes

1188 Views
3 replies
0 likes

Cannot repeat one track in 6.8.0.3786

Tapping the repeat icon will repeat the playlist or search results list. Tapping again on repeat icon toggles off repeat. Double tapping fast on repeat icon is no different.Can no longer repeat the same single track over and over.Also, Your own artic...

maxlightz
Casual Listener
Tapping the repeat icon will repeat the playlist or search results list. Tapping again on repeat icon toggles off repeat. Double tapping fast on repeat icon is no different. Can no longer repeat the...
2016-12-29 8:41:38 AM
411 Views
0 replies
0 likes
Bug iOS

411 Views
0 replies
0 likes

All songs greyed out after changing country

I have changed the country for my account after been logged out from Spotify after 14 days abroad.Most songs are greeyed out, and it wouldn't even let me play those that are not.iOS 10.2

VickyChen
Newbie
I have changed the country for my account after been logged out from Spotify after 14 days abroad. Most songs are greeyed out, and it wouldn't even let me play those that are not. iOS 10.2
2016-12-29 8:09:01 AM
335 Views
0 replies
0 likes

335 Views
0 replies
0 likes

Data Usage iPhone 7

Dear community,Since I use my iPhone 7 my data usage is extremely high! In four days I used about 850+- MB. What did I do?Since I have a 128GB iPhone I saved all my playlist offline (about 1000 songs), deactivated download through mobile carrier, and...

Elritzo
Regular
Dear community, Since I use my iPhone 7 my data usage is extremely high! In four days I used about 850+- MB. What did I do? Since I have a 128GB iPhone I saved all my playlist offline (a...
2016-11-03 10:55:40 AM
2016-12-29 5:18:31 AM
kinkler
Casual Listener
2313 Views
40 replies
1 likes

2313 Views
40 replies
1 likes

Conta premium continua free

Boa noite , fiz a adesão da conta premium promocional , no site o status constava como premium mas no aplicativo e no meu notebook consta como free , já fiz de tudo , desintalei tirei a conta coloquei e nada acontece tenho todos os comprovantes de de...

Mariston
Newbie
Boa noite , fiz a adesão da conta premium promocional , no site o status constava como premium mas no aplicativo e no meu notebook consta como free , já fiz de tudo , desintalei tirei a conta coloque...
2016-12-29 5:17:54 AM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Spotify won't download local file music

So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the itunes song to my spotify through local files. I pu...

zb0
Newbie
So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the ...
2016-12-29 1:19:06 AM
290 Views
0 replies
1 likes

290 Views
0 replies
1 likes

Bose Soundtouch 10 connect from anywhere issue

I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with. Myself and other family members regularly use the Spotify App on all our devices with these speakers. However i have recently noticed that you can still ...

sam342016
Newbie
I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with. Myself and other family members regularly use the Spotify App on all our devices with these spea...
2016-12-29 1:15:56 AM
397 Views
0 replies
0 likes

397 Views
0 replies
0 likes

Can't login - already created account

On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new account.

SLuebbers
Newbie
On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new ac...
2016-12-28 12:00:20 AM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

Solved!! My spotify is showing a different language.

I attached a screen shot on what my spotiy is doing. Not sure how to change it????

kkritz79
Newbie
I attached a screen shot on what my spotiy is doing. Not sure how to change it????
2013-07-09 4:10:42 PM
2016-12-28 10:51:41 PM
misticarose
Casual Listener
19087 Views
10 replies
0 likes

19087 Views
10 replies
0 likes

Randomly shuffling songs and playing songs at ten second intervals

I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second intervals meaning I can't even listen to the song I don...

user-removed
Visitor
I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second inte...
2016-12-28 9:15:36 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

"Improving Playlist" pop up gets stuck when thumbing in radio on iOS

"Improving Playlist" pop up gets stuck when thumbing in radio on iOS. This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs down the pop up gets stuck and floats over the app, which othe...

NikoPikoNiko
Regular
"Improving Playlist" pop up gets stuck when thumbing in radio on iOS. This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs do...
2016-12-28 9:01:06 PM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

Why does spotify turn off??

Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the floor taking my clients and group classes etc. im usua...

matiasorlando
Casual Listener
Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the flo...
2015-08-24 3:00:01 AM
2016-12-28 6:28:27 PM
jett2whit
Casual Listener
3252 Views
3 replies
2 likes

3252 Views
3 replies
2 likes

Solved!! Spotify pauses whenever I go to other apps

Hello: before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has anybody experienced the same problem?

umi40
Casual Listener
Hello: before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has a...
2015-03-27 6:09:25 AM
2016-12-28 5:31:31 PM
Z44NDYK
Newbie
1946 Views
5 replies
1 likes

1946 Views
5 replies
1 likes

Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.

Adrianamquez
Casual Listener
Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.
2016-12-28 4:43:22 PM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Why is the music echoing?

Why does the sound on Spotify keep echoing? I tried taking out my earbuds and putting them right in and I had not results. Pls help

Daisysweet2015
Newbie
Why does the sound on Spotify keep echoing? I tried taking out my earbuds and putting them right in and I had not results. Pls help
2016-12-28 3:14:26 PM
2016-12-28 4:20:52 PM
rransuu
Newbie
5410 Views
1 replies
0 likes

5410 Views
1 replies
0 likes

Problems connecting over WiFi

While on cellular network the "connecting"-phase lasts for a second or two, but when I'm connected to wifi at home it's usually appr. 20-30 seconds. And I have tried every possible settings on my router but nothing seems to help.I have experienced th...

Goodstuff
Casual Listener
While on cellular network the "connecting"-phase lasts for a second or two, but when I'm connected to wifi at home it's usually appr. 20-30 seconds. And I have tried every possible settings on my rou...
2016-12-19 10:46:03 PM
2016-12-28 11:28:20 AM
Goodstuff
Casual Listener
1045 Views
3 replies
1 likes

1045 Views
3 replies
1 likes

iOS app stuck on sign-on screen

Recently I cannot open my Spotify app. The app gets stuck on the sign-on page with the "three dots" loading screen. I use facebook to sign in. I've tried uninstalling the app and reinstalling it but the same problem persists. I'm currently using iOS ...

sam-user
Newbie
Recently I cannot open my Spotify app. The app gets stuck on the sign-on page with the "three dots" loading screen. I use facebook to sign in. I've tried uninstalling the app and reinstallin...
2016-12-27 8:44:14 AM
2016-12-28 9:54:20 AM
Robin040
Casual Listener
662 Views
2 replies
0 likes

662 Views
2 replies
0 likes

App crashes within 10 seconds of opening on iPad 2

Spotify app crashes within 10 seconds of opening on my iPad2. I've tried uninstalling/reinstalling, deleting cookies from Safari (advice from another thread). The problem has been ongoing for 3 months now. The same was happening on my Motorola Turbo ...

Jennleesupersta
Casual Listener
Spotify app crashes within 10 seconds of opening on my iPad2. I've tried uninstalling/reinstalling, deleting cookies from Safari (advice from another thread). The problem has been ongoing for 3 month...
2016-12-28 7:47:45 AM
2016-12-28 8:24:31 AM
Jennleesupersta
Casual Listener
314 Views
2 replies
0 likes

314 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts