Freezes during playback since update

[simonj]

Since the recent app update, I can no longer use Spotify when running, as playback freezes during songs.

Is this a known bug?

[mapuya19]

So far, I haven't come across many freezing situation in my week here on the community.

Have you tried:

1) Turning your phone on and off.

2) Uninstalling and reinstalling Spotify.

If those don't work, please come back to me.

[Nirvana]

Hi!

I ahve the same issue, since the recent update I can't play songs on my iPhone. It just stops mid song. 

I hae tried to reinstall, log-in and out and turning my phone on and off but the issue remains 😞 

[mapuya19 · Accepted solution]

Sorry for the late reply, I didn't have an Internet connection for three days.

Anyways, this happened to me yesterday, but I fixed it by the app.

Have you tried contacting Spotify support?