Your Music list suddenly disappeared

I'm running Spotify on an iPhone6 with iOS8.1. My Your Music list was available and working fine last night. This morning it is gone. I restarted the app, and even the phone, and left the app open for about 20 minutes with no results. How can I force...

• cyclinghfpilot
• Music Fan
• I'm running Spotify on an iPhone6 with iOS8.1. My Your Music list was available and working fine last night. This morning it is gone. I restarted the app, and even the phone, and left the app open fo...
• 2014-11-13 3:10:51 PM
• 2015-06-25 10:52:59 PM
• user-removed
• Not applicable
• 593 Views
• 4 replies
• 0 likes

Login problems - iPhone App

Hi there, I get the message "login failed you've already created an account with this email address" but I'm not trying to create an account, I'm trying to log in. What's the problem? I can log in to the spot icy website no prob. Thanks!

• RipleySigourney
• Casual Listener
• Hi there, I get the message "login failed you've already created an account with this email address" but I'm not trying to create an account, I'm trying to log in. What's the problem? I can log in to...
• 2015-06-25 4:28:05 PM
• 2015-06-25 4:34:00 PM
• RipleySigourney
• Casual Listener
• 251 Views
• 1 replies
• 0 likes

Music stops when changing app in car (carplay mode)

Hi, spotify now supports car play. Thats fine and disturbing at the same time. Whenever I connect my Iphone to my BMW, the App changes to carplay mode. When I am listening to music but want to check another app quickly, Spotify stops playing the musi...

• SeanDelane
• Newbie
• Hi, spotify now supports car play. Thats fine and disturbing at the same time. Whenever I connect my Iphone to my BMW, the App changes to carplay mode. When I am listening to music but want to ch...
• 2014-11-13 10:12:59 AM
• 2015-06-25 2:26:59 PM
• lawrencek
• Spotify Legend
• 826 Views
• 1 replies
• 0 likes

Offline listening

I have an iPad 2 and subscribe to Spotify Premium.How can I listen offline to my music?Currently the only advantage of Premium is No ads !

• Mascanripe
• Newbie
• I have an iPad 2 and subscribe to Spotify Premium. How can I listen offline to my music? Currently the only advantage of Premium is No ads !
• 2015-06-25 12:18:19 PM
• 2015-06-25 1:08:21 PM
• Taylor
• Community Legend
• 220 Views
• 1 replies
• 0 likes

Offline mode not working on iPhone 6Plus

I have a premium account and enabled most of my playlists in offline mode. However, on my phone the little down-arrow-circle thing is grey instead of green, even though the "Available Offline" button is enabled. I know there's enough space (it's a br...

• cinday
• Newbie
• I have a premium account and enabled most of my playlists in offline mode. However, on my phone the little down-arrow-circle thing is grey instead of green, even though the "Available Offline" button...
• 2014-10-17 5:09:14 AM
• 2015-06-25 10:34:30 AM
• finnaqua
• Roadie
• 787 Views
• 5 replies
• 1 likes

Offline mode is not working on my Iphone 5

• ocalicchio
• Newbie
• 2015-06-25 3:45:23 AM
• 2015-06-25 5:38:13 AM
• user-removed
• Not applicable
• 284 Views
• 1 replies
• 0 likes

Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before p

Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before putting the code I went to the website and saw spotify had 3 months for 10.00 so I used the gift card and it worked but it's been a month now and it's ...

• Krystaalized07
• Newbie
• Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before putting the code I went to the website and saw spotify had 3 months for 10.00 so I used the gift car...
• 2015-06-25 1:20:58 AM
• 2015-06-25 5:14:32 AM
• user-removed
• Not applicable
• 615 Views
• 1 replies
• 0 likes

Spotify not working when using iPad app

My beloved Spotify on my iPad is acting very strangely ... It won't play a song unless I click on the title then keep my finger on the title all the way through the song ... I'm also unable to save albums ... When I try there is no response. Help ple...

• MagicPaws
• Casual Listener
• My beloved Spotify on my iPad is acting very strangely ... It won't play a song unless I click on the title then keep my finger on the title all the way through the song ... I'm also unable to save a...
• 2015-06-25 4:35:38 AM
• 2015-06-25 5:00:48 AM
• user-removed
• Not applicable
• 270 Views
• 2 replies
• 0 likes

Can't login

Have been a Spotify user for awhile. Not a Facebook guy. When I got a new phone I had to login once again. It wouldn't accept my login and password combo. I used to forgot password and received an email to correct the problem and made the change... S...

• Milagro1121
• Newbie
• Have been a Spotify user for awhile. Not a Facebook guy. When I got a new phone I had to login once again. It wouldn't accept my login and password combo. I used to forgot password and received an em...
• 2015-02-10 1:04:56 AM
• 2015-06-24 11:49:40 PM
• jonat
• Newbie
• 411 Views
• 4 replies
• 0 likes

Ipod Touch Car

Hi, I have a ipod touch 4 th gen, i want to use the apotify app like a default itunes player in the car. The default one automatically opens and can be controlled when i use with the usb pairing on the pioneer headunit. I want to set up the spotify, ...

• Keezhaymannil
• Newbie
• Hi,   I have a ipod touch 4 th gen, i want to use the apotify app like a default itunes player in the car. The default one automatically opens and can be controlled when i use with the usb pai...
• 2015-06-24 8:39:00 PM
• 431 Views
• 0 replies
• 2 likes

Remove save / unsave icon from beside the play / pause icon

Please remove the save / unsave icon from the playbar at the bottom of the screen when playing a song and the cover art is not visible. It's much too easy to press it when trying to play / pause, or even accidentally, which means that you have to "re...

• Matty
• Regular
• Please remove the save / unsave icon from the playbar at the bottom of the screen when playing a song and the cover art is not visible. It's much too easy to press it when trying to play / pause...
• 2015-06-24 6:55:10 PM
• 617 Views
• 0 replies
• 0 likes
• poor UX
  save
  unsave

iOS App: Share: Send To... Name Search/Selection Not Working

The iOS app has an issue with the Share > Send To... > Name Search / Selection functionality. While the feature wotks for me just fine in the Desktop app, in iOS, I get absolutely no results. Please fix...? *puppy eyes*

• Boemski
• Casual Listener
• The iOS app has an issue with the Share > Send To... > Name Search / Selection functionality. While the feature wotks for me just fine in the Desktop app, in iOS, I get absolutely no results. P...
• 2015-06-24 12:57:17 PM
• 278 Views
• 0 replies
• 0 likes

Local files finally work again

I don't know for how long, local files would not sync with my phone. For some reason, a few days ago, they just began to sync again

• ws1482
• Roadie
• I don't know for how long, local files would not sync with my phone. For some reason, a few days ago, they just began to sync again
• 2015-06-24 3:11:22 AM
• 249 Views
• 0 replies
• 0 likes

Crash when filtering offline playlsts

My iPhone (running 8.0.2) seems to be crashing everytime I try to delete a playlist when filtering them by offline only. The playlist is one I made available offline (morriseys latest album, he then pulled it from spotify) so essentially I'm trying t...

• Rekrak
• Casual Listener
• My iPhone (running 8.0.2) seems to be crashing everytime I try to delete a playlist when filtering them by offline only. The playlist is one I made available offline (morriseys latest album, he then ...
• 2014-10-16 11:12:44 PM
• 2015-06-23 8:22:29 PM
• user-removed
• Not applicable
• 434 Views
• 1 replies
• 2 likes

Legacy app for iOS 5.1.1?

I am wondering if there's any way to get my hands on a Spotify app version that will work on my 2nd gen iPod Touch that's running iOS 5.1.1. I can't swing a new ipod right now and need to get my newly upgraded Spotify account to play nice with my ipo...

• traypup
• Casual Listener
• I am wondering if there's any way to get my hands on a Spotify app version that will work on my 2nd gen iPod Touch that's running iOS 5.1.1. I can't swing a new ipod right now and need to get my newl...
• 2015-06-21 8:58:56 AM
• 2015-06-23 11:42:04 AM
• Swanny
• Community Legend
• 1343 Views
• 2 replies
• 0 likes

I'm NOT offline / Spotify keeps crashing

Premium member. Spotify keeps crashing on my iPad. Also, when I click on my profile, I am told I am offline, but I am connected to the Internet.

• Theothistle
• Roadie
• Premium member. Spotify keeps crashing on my iPad. Also, when I click on my profile, I am told I am offline, but I am connected to the Internet.
• 2015-06-23 4:07:22 AM
• 2015-06-23 4:23:13 AM
• Mattosaurus
• Community Legend
• 254 Views
• 1 replies
• 0 likes

Spotify premium 7 day trial

I made a new account yesterday and haven't been offered the 1-week free trial period. Links I've seen in other forum posts don't seem to help, and I haven't had much luck in sending an email to the spotify support team. Can someone please tell me why...

• Gallifreyqueen1
• Casual Listener
• I made a new account yesterday and haven't been offered the 1-week free trial period. Links I've seen in other forum posts don't seem to help, and I haven't had much luck in sending an email to the s...
• 2015-06-23 2:35:36 AM
• 2015-06-23 3:48:37 AM
• Gallifreyqueen1
• Casual Listener
• 986 Views
• 4 replies
• 0 likes