Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Genres and Moods playlists

Genres and Moods playlists

For some reason, the Spotify provided Genres & Moods playlists no longer appear.  I see the page on my iPhone listing each icon representing each "Genres & Moods" playlist selection, but when I click on each of the selections, all I get is a blank screen....no play lists.

photo 2.jpg
Reply
3 Replies

If they doesn't appear on Desktop too, it seems to be a temporary issue, 

 

otherwise you might have installed an app that breaks connectivity to certain addresses or protocol that is specific for Browse.

i've been in contact with spotify support about this problem on ios.  They told me that they could reproduce this problem and they hope to fix it in future updates.

That's odd... 

 

Have you tried logging out of the app, and then logging back in?

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts