HTML tag `<br />` appears in prompt message when deleting a playlist

[davidhcefx]

Plan

Premium

Country

Taiwan

Device

iPhone X

Operating System

iOS 14.6

App version

8.6.48.1180

My Question or Issue

When deleting a playlist created by myself, the prompt message contains a HTML tag:

<br />

which seems like a bug to me, so I reported it here.

[Alex]

Hey there @davidhcefx,

Thanks for the post!

We'd recommend you try doing a clean reinstall of the app, following these steps.

Hope this helps. Don't hesitate to reach out again if you have questions.

[davidhcefx]

Actually, what I'm expecting is a reply such as "Okay, we will look into this situation and fix it as soon as possible.", rather than "Please follow these steps to fix your problem." Anyway, thanks for your time.

[MafeG]

Hi @davidhcefx,

Thank you for your reply.

Since we haven't received any other reports about this issue, we need to narrow this down as much as possible since most errors with the app can be fixed with a simple reinstall. 

Please give a try to the steps shared by @Alex and let us know how they work for you. 

If you need a hand with anything else, the Community is here for you.

[davidhcefx]

Okay, that sounds reasonable. I’ve done a reinstall, but the issue doesn’t go away. 

 

[Novy]

Hey @davidhcefx, 

Thanks for getting back to us. 

If possible, would you mind changing your device's language to see if the same thing happens? 

You can also try logging in to your account using a different mobile device just to see if you notice anything new.

We'll be on the lookout.

[davidhcefx]

I've changed my device's language to English, and the issue disappeared. It seems that this issue is related to Chinese language pack, so perhaps similar issues also exist in other language packages?

[CarlosE · Accepted solution]

Hey @davidhcefx,

Thanks for your reply.

This seems to be indeed related to the formatting with specific characters in some languages, but no worries, as this shouldn't have an impact in the performance or the action you're trying to take.

However, we appreciate you taking the time to share this feedback and we'll make sure to pass it on the right folks.

For anything else you need, the Community is here for you.

Cheers!

[JEYAKUMARjohn]

I have seen "<BR> /" this tag on Spotify  premium tab in Premium individual card. I this that was break tag for line break 

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue