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Have Premium account and can only shuffle play albums on iPhone

Solved!

Have Premium account and can only shuffle play albums on iPhone

iPhone 5s with Premium Account

 

The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play songs off an album and not play individual songs on demand. I tried deleting the app and reinstalling, that didn't work. I turned off the shuffle play icon for playback. Nothing. Please help. Thanks.

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Marked as solution

Yup the shuffle play button remains even when you are on Premium. If you can select a track to play, your account must be on Premium, if you have the shuffle option disabled on the now playing screen (tap the track bar at the bottom, shuffle is in the lower left corner of that screen) then the tracks should play in the order on the page you tapped a track on.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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5 Replies

Do you get a "requires premium" message when you just tap on a track?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thanks, Peter. Ok, this is weird. Now when I direct select any song on an album they do play and I can skip to the next, all in order. I thought maybe the songs would appear numbered, do the songs not have a number next to them? Also, the large green Shuffle button is still at the top below the album artwork, does that stay there all the time? My apologies, I'm new to premium and a little new to Spotify. Thanks!

Marked as solution

Yup the shuffle play button remains even when you are on Premium. If you can select a track to play, your account must be on Premium, if you have the shuffle option disabled on the now playing screen (tap the track bar at the bottom, shuffle is in the lower left corner of that screen) then the tracks should play in the order on the page you tapped a track on.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Got it. I think I'm all good. Thank you for the help!

Thank you so much for pointing out the small shuffle icon at the bottom left screen, that fixed all my problems! I see no point in the option because of the big green "shuffle" option at the top of the album, but whatever! My issue is solved and I'm happy

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