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Home screen not loading on iPhone app

Home screen not loading on iPhone app

Plan

Premium

Country

USA

Device

iPhone 11

Operating System

iOS 13.6

 

My Question or Issue

I’m having an issue where when I open my app it gives me a “something went wrong - try again” error message and then when I hit try again, it just keeps trying to load my Spotify home screen but after waiting for it to load for like 30 seconds to 1 minute not happens. 

I have tried the “clean reinstall” (offloading and then deleting, then restarting my phone and then installing the app again) but then had not fixed the problem. 

Please help.

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Reply
1 Reply

Hey @SpazzyTastik, welcome to the Community.

Hope you're doing great!

Could you try using Sign Out Everywhere from your Spotify account page?

 

I'd also suggest to update to iOS 13.6.1

 

Keep me posted 🙂

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