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HomePod out of sync (stereo) in iOS 14

Solved!

HomePod out of sync (stereo) in iOS 14

Plan

Free/Premium

Country 

Thailand

 

Device

Iphone 11 / HomePod 1st gen 

 

Operating System

(iOS 14.1, HomePod 14.2 / Spotify 8.5.83)

 

My Question or Issue

When I stream music from iPhone to HomePod (with stereo pairing). The music works just fine for about 5 mins and it starts to stop sporadically. This issue is specific to just Spotify streaming to HomePod. I don't have issue playing music from Apple Music / Youtube to HomePod. I attempted to reset / upgrade firmware but nothing works.

 

Anyone has solution, please kindly advise. 

Reply

Accepted Solutions
Marked as solution

Hi there @Amornwat,


Thanks for reaching out about this in the Community!

 

We'd recommend running a clean reinstallation of the app on your phone. Check out this guide for the relevant steps.

 

Also, try performing a factory reset on your HomePod device and check if you can update it to the latest firmware after that.

 

Let us know if that helped. Looking forward to your reply!

AlexModerator
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View solution in original post

1 Reply
Marked as solution

Hi there @Amornwat,


Thanks for reaching out about this in the Community!

 

We'd recommend running a clean reinstallation of the app on your phone. Check out this guide for the relevant steps.

 

Also, try performing a factory reset on your HomePod device and check if you can update it to the latest firmware after that.

 

Let us know if that helped. Looking forward to your reply!

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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