Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

How do I get my Spotify music onto my new Iphone 6 plus?

How do I get my Spotify music onto my new Iphone 6 plus?

I backed up everything to the cloud.  My spotify music did not download.  The spotify app on my new phone tells me I need a paid subscription.  I already have a paid subscription. I connected to itunes and nothing happened.  Can anyone tell me step by step how to resolve this situation?

 

Thanks in advance.

 

Jackie

Reply
3 Replies

Hey @jaclyn12 /Jackie and welcome to the community 🙂

 

The music you've downloaded isn't backed up (as far as I know) and doesn't have to do anything with iTunes. What you need to do: download the app, log-in with the right credentials (of your premium account) and select the playlists you want for offline use again. The download will start automatically within the app (it will not download to your apple "music" app!!). 

 

Tell me if you still have problems and exactly with which part.

New phone, have app, says account already in use. Scrubbed old I phone. What can I do?
Please

Where does it download then

 

Suggested posts