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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70737 Views
  • 16 replies
  • 37 likes
  • 70737 Views
  • 16 replies
  • 37 likes

Upgrading

I am having trouble upgrading it won't let me go to payment. What do I do?

  • Casual Listener
  • I am having trouble upgrading it won't let me go to payment. What do I do?
  • Maxim
  • Spotify Star
  • 274 Views
  • 3 replies
  • 0 likes
  • 274 Views
  • 3 replies
  • 0 likes

Spotify premium not working

Hey guys, sorry for my English, I'm Italian.I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it says that my subscription is ok, but if i use the app i...

  • Casual Listener
  • Hey guys, sorry for my English, I'm Italian. I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it sa...
  • Keri2
  • Newbie
  • 1050 Views
  • 2 replies
  • 0 likes
  • 1050 Views
  • 2 replies
  • 0 likes

Own playlists do not appear in "last played"

Hey guys,maybe one of you has ever experienced the same problem as I have and can help.After someone hacked into my account and deleted all my self created playlists, I changed my password and restored the playlists.But since that happened none of th...

  • Casual Listener
  • Hey guys, maybe one of you has ever experienced the same problem as I have and can help. After someone hacked into my account and deleted all my self created playlists, I changed my password and ...
  • Insbeans
  • Casual Listener
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

No Local Album Art

So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album art of the previous song. All the images used as a...

  • Newbie
  • So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album...
  • 975 Views
  • 0 replies
  • 4 likes
  • 975 Views
  • 0 replies
  • 4 likes

My spotify wont play to my Pioneer Car player after recent update

Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appreciate for any help thanks...

  • Casual Listener
  • Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appr...
  • jrebollos
  • Newbie
  • 1566 Views
  • 5 replies
  • 5 likes
  • 1566 Views
  • 5 replies
  • 5 likes

Spotify Public IP-Ranges

HiI would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them.Currently, my iPhone tries to connect on TCP/4070 at IP: 104.199.65.223. I can see that the Spotif...

  • Newbie
  • Hi I would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them. Currently, my iPhone tries to connect on TC...
  • cemakilli
  • Casual Listener
  • 6977 Views
  • 1 replies
  • 1 likes
  • 6977 Views
  • 1 replies
  • 1 likes

Unwanted connections to other devices/cars driving by

The past week or so I've had a repeat issue while driving and streaming music through bluetooth to my car from my iPhone 6s (latest iOS updates). The music will stop, and the phone will say currently streaming to "Robbin's iPhone", or "Kyle's iPhone"...

  • Casual Listener
  • The past week or so I've had a repeat issue while driving and streaming music through bluetooth to my car from my iPhone 6s (latest iOS updates).  The music will stop, and the phone will sa...
  • matthewrochon
  • Casual Listener
  • 1448 Views
  • 2 replies
  • 2 likes
  • 1448 Views
  • 2 replies
  • 2 likes

discover weekly won't refresh

I've had the same discover weekly playlist for two weeks.. I've tried logging in/out, deleting/reinstalling ios app, made sure I was following discover weekly, none of those things worked. I checked it on the app on my laptop and it was stale there, ...

  • Casual Listener
  • I've had the same discover weekly playlist for two weeks.. I've tried logging in/out, deleting/reinstalling ios app, made sure I was following discover weekly, none of those things worked. I checked ...
  • 1037 Views
  • 0 replies
  • 1 likes
  • 1037 Views
  • 0 replies
  • 1 likes

Download Not possible ipod touch ios 6.1.6

Hello, with my iphone and spotify i can download with my premium Account Songs. With my ipod i cant download something there is no Button to download ( spotify Version 1.8.1.8) i cant get a newer Version because the ios is only6.1.6 and Apple dont Su...

  • Newbie
  • Hello, with my iphone and spotify i can download with my premium Account Songs. With my ipod i cant download something there is no Button to download ( spotify Version 1.8.1.8) i cant get a newer Ver...
  • Maxim
  • Spotify Star
  • 4959 Views
  • 1 replies
  • 0 likes
  • 4959 Views
  • 1 replies
  • 0 likes

I forgot a song

I went to sleep listening to music one time. When I woke up this one song was playing, but at the time I was too tired and wasn't able to catch the name of it. I've tried to check the history on the desktop version of Spotify, but because I just down...

  • Visitor
  • I went to sleep listening to music one time. When I woke up this one song was playing, but at the time I was too tired and wasn't able to catch the name of it. I've tried to check the history on the ...
  • user-removed
  • Not applicable
  • 3412 Views
  • 3 replies
  • 0 likes
  • 3412 Views
  • 3 replies
  • 0 likes

Volume problem on Iphone 7

When I run spotify in Background on Iphone 7, the volume control appears suddenly when I am using any app.. And it keeps showing all day long no matter what I am doing on Iphone.

  • Newbie
  • When I run spotify in Background on Iphone 7, the volume control appears suddenly when I am using any app.. And it keeps showing all day long no matter what I am doing on Iphone.
  • theviewer1985
  • Casual Listener
  • 1646 Views
  • 3 replies
  • 1 likes
  • 1646 Views
  • 3 replies
  • 1 likes

How do I get my Spotify music onto my new Iphone 6 plus?

I backed up everything to the cloud. My spotify music did not download. The spotify app on my new phone tells me I need a paid subscription. I already have a paid subscription. I connected to itunes and nothing happened. Can anyone tell me step by st...

  • Newbie
  • I backed up everything to the cloud.  My spotify music did not download.  The spotify app on my new phone tells me I need a paid subscription.  I already have a paid subscription. I co...
  • ApexOverload
  • Newbie
  • 3720 Views
  • 3 replies
  • 0 likes
  • 3720 Views
  • 3 replies
  • 0 likes

iOS Spotify Cover Art on Android Wear 2.0

Hi. I waiting for update to Android Wear 2.0, but still Cover Art is not visible on my Moto 360 2. gen when i have paired Iphone 6S. When i pair Nexus 5X, there is cover art on my watch, when i play music. Please fix that. The second problem is after...

  • Newbie
  • Hi. I waiting for update to Android Wear 2.0, but still Cover Art is not visible on my Moto 360 2. gen when i have paired Iphone 6S. When i pair Nexus 5X, there is cover art on my watch, when i play ...
  • 991 Views
  • 0 replies
  • 1 likes
  • 991 Views
  • 0 replies
  • 1 likes

view playlist / album art zooms in too far

I like to view album art a lot and have noticed when you tap the art - it inconsistenly zooms the image to either fit the width of the phone or it (unfavoribly) zooms too far and looks pixelated. The zooming happens with all playlist art and it'**ble...

  • Music Fan
  • I like to view album art a lot and have noticed when you tap the art - it inconsistenly zooms the image to either fit the width of the phone or it (unfavoribly) zooms too far and looks pixelated. The...
  • 545 Views
  • 0 replies
  • 0 likes
  • 545 Views
  • 0 replies
  • 0 likes

Upgraded Phone, Premium Account Gone

I am paying for a premium account. I have been listening on an iPhone 6. I just purchased an iPhone 7 and downloaded Spotify. I signed in and I am being asked to sign up for a premium account (which I have) and none of my playlists are there. What gi...

  • Visitor
  • I am paying for a premium account. I have been listening on an iPhone 6. I just purchased an iPhone 7 and downloaded Spotify. I signed in and I am being asked to sign up for a premium account (which ...
  • iamandyhill
  • Community Legend
  • 415 Views
  • 5 replies
  • 0 likes
  • 415 Views
  • 5 replies
  • 0 likes

Non Downloaded songs trying to play when offline

As the title says when I toggle to offline mode Spotify is still trying to play music not downloaded on my phone. I thought when I go offline it should only be playing music I've downloaded not everything saved to my library?Should also add that the ...

  • Newbie
  • As the title says when I toggle to offline mode Spotify is still trying to play music not downloaded on my phone. I thought when I go offline it should only be playing music I've downloaded not every...
  • 319 Views
  • 0 replies
  • 3 likes
  • 319 Views
  • 0 replies
  • 3 likes

Help organize my stuff

I'm a new user. I don't understand Your Library. It contains all the stuff I've listened to or searched, but not the stuff I've decided to save. For example, the library in my house doesn't contain every book I've ever picked up. It only contains the...

  • Casual Listener
  • I'm a new user. I don't understand Your Library. It contains all the stuff I've listened to or searched, but not the stuff I've decided to save. For example, the library in my house doesn't contain e...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Duplicate listening.

Hi. Let's say I use Spotify to play music at a party, but I have to run out to by more party effects. But I don't want to miss what they are listening to. So I'm missing a function that lets me listen to same music as the party, just by "leaching on"...

  • Newbie
  • Hi. Let's say I use Spotify to play music at a party, but I have to run out to by more party effects. But I don't want to miss what they are listening to. So I'm missing a function that lets me liste...
  • 184 Views
  • 0 replies
  • 1 likes
  • 184 Views
  • 0 replies
  • 1 likes

Superuser Contribution Phone Crashing from Spotify Use

My phone has been crashing and occasionally restarting when I play music using Spotify. The iOS on my 5s iphone is up to date. This is the second time that I've had to restore my phone within a week, and I've been told that it isn't a battery issue b...

  • Newbie
  • My phone has been crashing and occasionally restarting when I play music using Spotify.  The iOS on my 5s iphone is up to date.  This is the second time that I've had to restore my phone wi...
  • Melody
  • Spotify
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!! IOS10 notification bubbles overlap - iPhone SE

Hi, The notification bubbles on the drop-down Notifications on IOS overlap one another. Some of the overlapped bubbles cannot be cleared and remain persistently on the list of notitfications.Other bubbles have disappeared when I dismissed the entire ...

Spotify-Notif1.PNG Spotify-Notif2.jpg Spotify-Notif3.jpg
  • Regular
  • Hi,   The notification bubbles on the drop-down Notifications on IOS overlap one another.   Some of the overlapped bubbles cannot be cleared and remain persistently on the list of notit...
  • Timsel
  • Newbie
  • 6255 Views
  • 8 replies
  • 0 likes
  • 6255 Views
  • 8 replies
  • 0 likes