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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52677 Views
  • 16 replies
  • 36 likes
  • 52677 Views
  • 16 replies
  • 36 likes

Having problems right now

I can hear 5 or 6 seconds and then a break for more than 30 sec.. and so on... Are you having streaming problems right now ?

  • Gig Goer
  • I can hear 5 or 6 seconds and then a break for more than 30 sec.. and so on... Are you having streaming problems right now ?
  • Hubo
  • Community Legend
  • 586 Views
  • 3 replies
  • 0 likes
  • 586 Views
  • 3 replies
  • 0 likes

Superuser Contribution App for iPhone 7

I can't start the app after I update it.I have never had this problem befor. I tried to delet the app and download it again but it won't start.

  • Casual Listener
  • I can't start the app after I update it. I have never had this problem befor. I tried to delet the app and download it again but it won't start.
  • Elinlarsson8
  • Casual Listener
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes

Spotify defaults to "Repeat One" upon startup on iPhone 7/Ford Fiesta

Whenever I plug in my USB to my Fiesta and iPhone to start the music, it automatically turns off shuffle and turns on "Repeat One" for whichever song I select/the song I previously listened to before closing my Spotify app. Usually, when I click on U...

  • Casual Listener
  • Whenever I plug in my USB to my Fiesta and iPhone to start the music, it automatically turns off shuffle and turns on "Repeat One" for whichever song I select/the song I previously listened to before...
  • 573 Views
  • 0 replies
  • 3 likes
  • 573 Views
  • 0 replies
  • 3 likes

carplay does not seem to be able to play all songs of a playlist folder

On the iphone or desktop I can play all songs in playlist folder. in carplay and using spotify as a source on my Kenwood DNX893s there is no option to do that. thanks

  • Casual Listener
  • On the iphone or desktop I can play all songs in playlist folder. in carplay and using spotify as a source on my Kenwood DNX893s there is no option to do that.   thanks
  • rcasey4488
  • Casual Listener
  • 1505 Views
  • 4 replies
  • 1 likes
  • 1505 Views
  • 4 replies
  • 1 likes

Search function not working for iOS app

When I search for an artist, the list populates, however when I make a selection I'm treated to a blank screen. Every time.By the way thanks for making me jump through **bleep**ing hoops just to get a problem resolved, why can't I contact "tech suppo...

  • Casual Listener
  • When I search for an artist, the list populates, however when I make a selection I'm treated to a blank screen. Every time. By the way thanks for making me jump through **bleep**ing hoops just to ...
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes

iPhone battery goes down really fast and heats up when playing from saved songs

I'm using the latest version of Spotify and iOS. I also use bluetooth headphones and play offline.First I thought it was a problem with my phone, but I've tried restoring my phone, and the battery still goes down.Also, I was playing music through a p...

  • Casual Listener
  • I'm using the latest version of Spotify and iOS. I also use bluetooth headphones and play offline. First I thought it was a problem with my phone, but I've tried restoring my phone, and the battery ...
  • savagepopkov
  • Casual Listener
  • 734 Views
  • 2 replies
  • 0 likes
  • 734 Views
  • 2 replies
  • 0 likes

Spotify with Phillips Fidelio DS3000

I want a dock speakers station Fidelio DS3000.It is possible to play spotify on this?Thanks in advance

  • Newbie
  • I want a dock speakers station Fidelio DS3000. It is possible to play spotify on this? Thanks in advance
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Solved!! Cannot log-in, iphone 7, IOS 10.3.2, spotify premium, will not send password link even tho I know pw

After downloading IOS 10.3.2 on iphone 7, spotify premium will not accept my login. Tried username with and w/o email. Tried deleting and reloading spotify from iphone. Tried disconnecting iphone app but now cannot reconnect it because I cannot login...

  • Casual Listener
  • After downloading IOS 10.3.2 on iphone 7, spotify premium will not accept my login. Tried username with and w/o email. Tried deleting and reloading spotify from iphone. Tried disconnecting iphon...
  • csaligman
  • Casual Listener
  • 836 Views
  • 1 replies
  • 0 likes
  • 836 Views
  • 1 replies
  • 0 likes

Volume control when connected via Amazon Firestick

I cannot contol the volume of any song when my device is connected via Amazon Firestick from iPhone 6s.

  • Newbie
  • I cannot contol the volume of any song when my device is connected via Amazon Firestick from iPhone 6s.
  • vazap
  • Newbie
  • 7071 Views
  • 1 replies
  • 0 likes
  • 7071 Views
  • 1 replies
  • 0 likes

When playing in my car with A2DP, car shows title of previous song

Hey everybody, my first post on the community This post is somehow related to thishttps://community.spotify.com/t5/Ongoing-Issues/Wrong-Title-when-playing-in-car-over-A2DP/idi-p/1616256I experience the same exact behaviour with my iPhone 6S with iOS ...

  • Visitor
  • Hey everybody, my first post on the community 🙂 This post is somehow related to this https://community.spotify.com/t5/Ongoing-Issues/Wrong-Title-when-playing-in-car-over-A2DP/idi-p/1616256 I exp...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Can't skip songs

Hello, so I've been listening to Spotify free for months now with no issues. However the other day I tried skipping a song but I couldn't, a message poppped up saying I'd need to upgrade. Thinking I used up all of my skips for the hour I let it be, h...

  • Newbie
  • Hello, so I've been listening to Spotify free for months now with no issues. However the other day I tried skipping a song but I couldn't, a message poppped up saying I'd need to upgrade. Thinking I ...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

New iPhone

I have the Premium Family account and recently switched from an Andriod (lost phone) to an iPhone - how do I get Spotify set up on the iPhone? Through the App Store it looks like it wants to charge me. Thanks!

  • Newbie
  • I have the Premium Family account and recently switched from an Andriod (lost phone) to an iPhone - how do I get Spotify set up on the iPhone? Through the App Store it looks like it wants to cha...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

I can't play music

An add has appeared (allthough I'm a premium user) and it won't go to a new song. The add just stays there and when I try to play a song it just ignores me. I am paying and can't even listen to music

  • Newbie
  • An add has appeared (allthough I'm a premium user) and it won't go to a new song. The add just stays there and when I try to play a song it just ignores me. I am paying and can't even listen to music
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Disappearing songs and playlists

I have an IOS 10 iPhone 6 with Spotify Free and when I went onto the app today a significant portion of the songs were missing, all the ones I've saved up till about a week or so ago. Along with those songs I lost my discover playlist and several oth...

  • Visitor
  • I have an IOS 10 iPhone 6 with Spotify Free and when I went onto the app today a significant portion of the songs were missing, all the ones I've saved up till about a week or so ago. Along with thos...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Playback error on IOS

I have tried to stream (on automatic quality) using IOS via LTE with 4 or 5 bars of service, on wifi both home and at work (nothing else is having issues) but spotify randomly will stop streaming a song in the middle of it, and then will not let me r...

  • Newbie
  • I have tried to stream (on automatic quality) using IOS via LTE with 4 or 5 bars of service, on wifi both home and at work (nothing else is having issues) but spotify randomly will stop streaming a s...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Mode de lecture sur iphone

Pouquoi j'ai le mode de lecture de base sur mon iphone même si j'ai un compte premium?

  • Newbie
  • Pouquoi j'ai le mode de lecture de base sur mon iphone même si j'ai un compte premium?
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Account geblokkeerd

Beste Spotify,Al een tijd maak ik gebruik van spotify premium, sinds eergister heb ik de keuze gemaakt om spotify family te nemen. Echter is er nu 14,54 en 9,95 van mijn rekening afgeschreven. Omdat ik niet beschik over beide abbo's heb ik het bedrag...

  • Newbie
  • Beste Spotify, Al een tijd maak ik gebruik van spotify premium, sinds eergister heb ik de keuze gemaakt om spotify family te nemen. Echter is er nu 14,54 en 9,95 van mijn rekening afgeschreven. Om...
  • Hubo
  • Community Legend
  • 10145 Views
  • 17 replies
  • 0 likes
  • 10145 Views
  • 17 replies
  • 0 likes

Spotify playlist not cached, even if downloaded

I am using Spotify for iOS version 8.4.3.884 and since a couple of weeks I have the impression that the download/caching of the playlist (not the songs) has changed. Even for downloaded playlists, every time when I click on a playlist, the client see...

  • Casual Listener
  • I am using Spotify for iOS version 8.4.3.884 and since a couple of weeks I have the impression that the download/caching of the playlist (not the songs) has changed. Even for downloaded playlists, ev...
  • jefferybeene
  • Regular
  • 529 Views
  • 1 replies
  • 1 likes
  • 529 Views
  • 1 replies
  • 1 likes

Sleep Timer?

When will a sleep timer be added to the ios app. I use pandora instead because of this one issue. Help? Update? Something?

  • Casual Listener
  • When will a sleep timer be added to the ios app. I use pandora instead because of this one issue. Help? Update? Something?
  • rafaferry
  • Newbie
  • 10784 Views
  • 4 replies
  • 4 likes
  • 10784 Views
  • 4 replies
  • 4 likes

Spotify Crashes on IPhone 6

IPhone 6 Model MG6G2LL/AiOS version 10.2.1Capacity 59.06 GbAvailable 27.84 GbSpotify version 7.8.0.404The app crashes frequently mid song. Phone usage does not seem to improve this as it will crash even when it is the only app running. I've even atte...

  • Newbie
  • IPhone 6 Model MG6G2LL/A iOS version 10.2.1 Capacity 59.06 Gb Available 27.84 Gb Spotify version 7.8.0.404 The app crashes frequently mid song. Phone usage does not seem to improve this as it ...
  • Fleetcomm
  • Newbie
  • 556 Views
  • 2 replies
  • 1 likes
  • 556 Views
  • 2 replies
  • 1 likes