I am a Spotify Premium member on Mac but can't get this on my new iPhone 5?

[mikevanderosen]

Hi... I recently moved from an iPhone 4 to a 5... I have been Premium Subscriber on my Mac for some time - but cannot now get Spotify Premium on my iPhone... would very be grateful for your help...please advise!

Kind Regards,

Michael Vanderosen

[Maxim]

Hey @mikevanderosen,

Are you seeing a Free account in the iOS app? Or are you having trouble downloading the Spotify app?

Let me know.

[mikevanderosen]

Hi Maxim... the iPhone app from App store keeps asking if I want to upgrade
to Premium - but I'm already paying for Premium on my Mac...

Michael

[Maxim · Accepted solution]

Hey @mikevanderosen,

It sounds like you've got a second account with Spotify. Are there any other email addresses you could have used to register with Spotify? It's worth checking those inboxes to see if you have any Spotify emails -- that will mean your extra account is registered with that email.

• If you don't have another email address, note how you log into the Spotify app usually.
• If you use your Facebook details try entering your Spotify username (if you created one originally).
• If you use your Spotify username try entering just your email address.