I can't download my playlist(s).

[Shomza]

I've tried so many alternatives, deleted spotify and so on. When I first open it, it begins the download (over wi-fi), but then it stops... Please help! I'm a premium user!!

[Joe]

Could you try the troubleshooting steps in this post. If it doesn't fix the problem, please supply the information in the template, thanks.

[Shomza]

Hello! Thanks for the respond, but I have iphone 4. Newest update. Can you send me the troubleshooting steps for iphone? Thanks!

[Joe]

Sorry, your posting in the android section threw me - I'll move this over to the iOS section. Here's the troubleshooting link for iOS. Once you've followed the instructions there, if you still have problems, take a look at this bug topic and post there if it describes your problem, thanks.