I can't find some users and they can't find me.

[davidplaza1]

I want to follow some friends, but I write their user name and Spotify can't find them, also they can't find me to follow. 

Thank you.

David. 

[djmikeystrange]

Hello @davidplaza1, Welcome to the Spotify community.  If your friends have NOT integrated their account with facebook, then try finding them by typing the following in the search box.

spotify:user:<insert user name here>

That should do the trick.  If this works for you, feel free to mark this as an accepted solution so we can consider the issue closed.  If you still have trouble, let me know and I'll help you get to the bottom of this.

thanks,

michael

[davidplaza1]

Hi Michael,


Thank you about your kind answer, I tried your suggestion and still having the problem, we have not integrated Facebook with spotify.


I hope you can find other solution.


Thank you.


David

[djmikeystrange]

@davidplaza1, can you tell me the user name you are searching for and I can see if i can find it.  It you are not comfortable entering the name here, you can send me a private message.

[davidplaza1]

try with mine: davidplaza1

[djmikeystrange]

i could not find you with that name.

1. Is that your spotify name (not your Spotify community name, but your login name to the spotify client)

2. Do you have facebook integration turned on?

[davidplaza1]

Hi,


yes that's the matter.


1 It's my spotify name.

2 No I have not integrated with Facebook.


Thank you.


David.

[djmikeystrange · Accepted solution]

ok david, i was just able to find you using the search trick i mentioned.  here is a screenshot

[mrw37]

I am having the same issue. I tried your suggestions and still no luck in the search.