Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
73528 Views
16 replies
37 likes

73528 Views
16 replies
37 likes

Local Files sync

So I want to move two mp3s from spotify on my laptop to spotify on my phone. I have them successfully downloaded them both on my laptop but am unable to get it on my phone. I have connected the two on a same wifi network, and when I play the song on ...

ihaveausername
Newbie
So I want to move two mp3s from spotify on my laptop to spotify on my phone. I have them successfully downloaded them both on my laptop but am unable to get it on my phone. I have connected the two o...
2017-08-18 1:45:21 AM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

it stops

previously i was able to listen to spotify while i am using facebook or my phone was locked. it was keeping on playing at background. but now when i start spotify and lock the phone, it is stopping or go to facebook or another app it is stopping. i c...

sugarmagik
Newbie
previously i was able to listen to spotify while i am using facebook or my phone was locked. it was keeping on playing at background. but now when i start spotify and lock the phone, it is stopping o...
2017-08-18 1:43:14 AM
198 Views
0 replies
0 likes

198 Views
0 replies
0 likes

Solved!! Play downloaded music ONLY

Hi folks,I have had this "problem". OK, let's say I downloaded a couple of albums from Megadeth (a heavy metal band, for those who don't know it). Those albums will have their tracks with that green arrow in them, indicating that that song is downloa...

luismilanese
Casual Listener
Hi folks, I have had this "problem". OK, let's say I downloaded a couple of albums from Megadeth (a heavy metal band, for those who don't know it). Those albums will have their tracks with that...
2016-06-29 7:38:04 PM
2017-08-17 11:41:19 PM
bwanicur
Casual Listener
15791 Views
5 replies
0 likes

15791 Views
5 replies
0 likes

Superuser Contribution Randomly switching to ISSA's album

Hi, Everytime I am listening to my Spotify playlist more than 1hour it switching to Issa's album called 21, I don't know this artist and I never selected it, I am a premium member and when it starts switching everytime I switch back to my playslit it...

PamWallas
Casual Listener
Hi, Everytime I am listening to my Spotify playlist more than 1hour it switching to Issa's album called 21, I don't know this artist and I never selected it, I am a premium member and ...
2017-08-09 8:05:49 PM
2017-08-17 10:34:48 PM
PamWallas
Casual Listener
611 Views
3 replies
0 likes

611 Views
3 replies
0 likes

Can't go back in my playlist

I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium upgrade for these functions but i already did it! H...

Alex961
Regular
I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium ...
2017-08-08 12:30:48 PM
2017-08-17 4:25:29 PM
M1kirby
Newbie
1365 Views
1 replies
0 likes

1365 Views
1 replies
0 likes

Number not available?

Hello, I have a little problem. So Chris brown just released his new single, and if I want to play the song is says number not available. However everyone around me can play that song except for me? Why is this?

Chinar
Newbie
Hello, I have a little problem. So Chris brown just released his new single, and if I want to play the song is says number not available. However everyone around me can play that song except for me? ...
2017-08-17 11:02:40 AM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Solved!! I can't "accept" the updated terms for the privacy policy. There is no "accept" option anywhere.

I have a huge pop up message on my Spotify (iphone 6) and it wants me to "accept" the updated terms for the privacy policy. I have read both the Terms and Conditions and the Privacy Policy now about 50 times. I swear there is no "accept" option to pr...

lynda4
Casual Listener
I have a huge pop up message on my Spotify (iphone 6) and it wants me to "accept" the updated terms for the privacy policy. I have read both the Terms and Conditions and the Privacy Policy now about ...
2017-05-11 2:07:09 PM
2017-08-17 10:08:49 AM
liasuperstar
Newbie
2741 Views
3 replies
0 likes

2741 Views
3 replies
0 likes

Superuser Contribution Local files problem

I own a mac pro and an iphone 7, both of them connected to the same wifi network.I have a few local files and downloaded it on my phone a long time ago already... It was working just fine, but now the local files don't play on my phone anymore, even ...

user-removed
Visitor
I own a mac pro and an iphone 7, both of them connected to the same wifi network. I have a few local files and downloaded it on my phone a long time ago already... It was working just fine, but...
2017-08-09 7:09:19 PM
2017-08-17 2:36:33 AM
user-removed
Not applicable
673 Views
6 replies
2 likes

673 Views
6 replies
2 likes

Access to locally stored files on my computer on my Iphone?

Hello, I have created a playlist on my laptop in Spotify that also contains files that are locally stored on my harddisk (and not available on Spitify). I can play this playlist from my computer and can find it on my Iphone. On my Iphone, hower, the ...

Sigrid_74
Newbie
Hello, I have created a playlist on my laptop in Spotify that also contains files that are locally stored on my harddisk (and not available on Spitify). I can play this playlist from my c...
2017-08-16 7:00:33 PM
203 Views
0 replies
0 likes

203 Views
0 replies
0 likes

Music skipping like a broken record

When I connect my iPhone to my Toyota 4Runner, the music skips like a broken record. This has been going on for about 2 weeks now and i can no longer listen to music in my car. Any suggestions?

kjn6198
Newbie
When I connect my iPhone to my Toyota 4Runner, the music skips like a broken record. This has been going on for about 2 weeks now and i can no longer listen to music in my car. Any sugges...
2017-08-16 6:18:37 PM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Why i can’t see the song ?

Hi,I was wondering that why can’t i see the song on the album and also some of my songs on my playlists become unplayable.

user-removed
Visitor
Hi, I was wondering that why can’t i see the song on the album and also some of my songs on my playlists become unplayable.
2017-08-16 4:29:37 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

Facebook will not link to Spotify Account

Hello!I'm trying to connect my Facebook page to my Spotify account so that I can find my friends. But when click on 'find friends' and the Facebook app opens and I grant access permission but nothing seems to happen, it just returns to the 'find frie...

ChloJW
Newbie
Hello! I'm trying to connect my Facebook page to my Spotify account so that I can find my friends. But when click on 'find friends' and the Facebook app opens and I grant access permission but not...
2017-08-16 3:34:07 PM
168 Views
0 replies
0 likes

168 Views
0 replies
0 likes

Problems in music player.

Hi,Yesterday I became a premium user. I downloaded a playlist to listen offline. However, my music player does not allow me to move to the next song and every time an image appears with this message:"You have discovered a Premium feature!Get your fre...

iguinhov
Newbie
Hi, Yesterday I became a premium user. I downloaded a playlist to listen offline. However, my music player does not allow me to move to the next song and every time an image appears with this messag...
2017-08-16 2:29:38 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Spotify funciona solo

Hola!Tengo cuenta Spotify Premium y hace unos días que va completamente solo. Se salta una canción a otra o cuando pongo una canción a los segundos se para y al rato vuelve a sonar. Alguna ayuda????Muchísimas gracias de antemano!!

Carolyn2300
Newbie
Hola! Tengo cuenta Spotify Premium y hace unos días que va completamente solo. Se salta una canción a otra o cuando pongo una canción a los segundos se para y al rato vuelve a sonar. Alguna ayuda???...
2017-05-20 5:14:11 PM
2017-08-16 11:57:51 AM
Mercedes80
Newbie
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Poor connection - downloaded songs get deleted on startup.

Because you do not answer in this topic: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyiOS/page/16/thread-id/30283 I am creating a new one (and will continue to make new ones). I found out that on poor connection (GPRS, ...

3ugeene
Music Fan
Because you do not answer in this topic: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyiOS/page/16/thread-id/30283 I am creating a new one (and will co...
2017-08-11 9:18:04 AM
2017-08-16 11:45:01 AM
3ugeene
Music Fan
415 Views
2 replies
0 likes

415 Views
2 replies
0 likes

Solved!! I can't find some users and they can't find me.

I want to follow some friends, but I write their user name and Spotify can't find them, also they can't find me to follow. Thank you. David.

davidplaza1
Casual Listener
I want to follow some friends, but I write their user name and Spotify can't find them, also they can't find me to follow. Thank you. David.
2016-01-25 8:36:13 AM
2017-08-16 7:49:26 AM
mrw37
Newbie
10216 Views
8 replies
0 likes

10216 Views
8 replies
0 likes

Extended caching for spotty cell service

I visit many areas that have spotty cell service on T-mobile and At&t.Spotify's no-network cache is just a bit too small with some of the dead spots in Illinois. Data rates are anywhere between .1 and 1.5mbps or up to 100mpbs and vary wildly as the m...

TechTornado
Casual Listener
I visit many areas that have spotty cell service on T-mobile and At&t. Spotify's no-network cache is just a bit too small with some of the dead spots in Illinois. Data rates are anywher...
2017-08-16 4:44:38 AM
363 Views
0 replies
0 likes
Improvement Suggestion

363 Views
0 replies
0 likes

Solved!! Premium but limited skips

I have premium Spotify via Vodafone for a while now (it says premium in my account overview) but I'm currently only allowed to have limited skips for some reason? I've logged out and re-logged in and also deleted and re-installed the app but doesn't ...

ayshapatel95
Casual Listener
I have premium Spotify via Vodafone for a while now (it says premium in my account overview) but I'm currently only allowed to have limited skips for some reason? I've logged out and re-logged in and...
2017-08-15 7:58:48 PM
2017-08-15 11:19:46 PM
ayshapatel95
Casual Listener
606 Views
1 replies
0 likes

606 Views
1 replies
0 likes

PREMIUM on iPhone

Hello. I've started premium account and cannot skip more than 5 songs on mobile (iphone). Why?

mharcarik
Newbie
Hello. I've started premium account and cannot skip more than 5 songs on mobile (iphone). Why?
2017-08-15 9:29:26 PM
712 Views
0 replies
0 likes

712 Views
0 replies
0 likes

Songs not playing in airplane mode

Hi, I downloaded Spotify today and got premium, made some playlists and downloaded them. However, they do not play when I put my iPhone 6s in airplane mode, or when I put Spotify in offline mode - they only play when I have an internet connection. Ho...

loubot3
Newbie
Hi, I downloaded Spotify today and got premium, made some playlists and downloaded them. However, they do not play when I put my iPhone 6s in airplane mode, or when I put Spotify in offline mode - th...
2017-06-15 5:51:20 PM
2017-08-15 8:07:54 PM
CharlotteH96
Newbie
2586 Views
1 replies
0 likes

2586 Views
1 replies
0 likes

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