I can't sync anymore offline songs anymore

[JessicaEve]

I am in my free premium trial period and It won't let me offline sync anymore albums. I've only done like 3 so I know I haven't gone over my max. It should stops on one song like its freezing up and spins there in a cycle. its very frustrating. I am on an iphone 4. Any ideas?  Thanks

[Liam]

---

@JessicaEve wrote:

I am in my free premium trial period and It won't let me offline sync anymore albums. I've only done like 3 so I know I haven't gone over my max. It should stops on one song like its freezing up and spins there in a cycle. its very frustrating. I am on an iphone 4. Any ideas?  Thanks

---

Hi, the limit is 3,333 tracks - are you sure you haven't gone over?

If not, then you should unmark the playlists as downloaded then mark them as offline again 🙂

Liam

[JessicaEve]

No, I have not reached the maxium amount yet, no way. I've only down like 3 albums. I'm sorry I don't understand what your second suggestion means. can you explain more clearly please. I appreciate your help. Thanks