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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69626 Views
  • 16 replies
  • 37 likes
  • 69626 Views
  • 16 replies
  • 37 likes

can't sync offline playlist

Hi There, On my third device, I have a playlist that begins to sync for offline use, but then it spins and spins on the first track, than gives me the orange exclamation point next to the song, saying that it can't be synced. This same device and pla...

  • Casual Listener
  • Hi There,   On my third device, I have a playlist that begins to sync for offline use, but then it spins and spins on the first track, than gives me the orange exclamation point next to the ...
  • Liam
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Syncing Spotify Mobile App

Hi there, I recently started using spotify premium and I absolutely love it. Being Dutch, I use the dutch version of the spotify app for my smartphone. In Settings -> Soundquality, under Synchronize there's an on/off switch, in front of it, theres ''...

  • Casual Listener
  • Hi there,   I recently started using spotify premium and I absolutely love it. Being Dutch, I use the dutch version of the spotify app for my smartphone. In Settings -> Soundquality, unde...
  • MichaelJerzak
  • Composer
  • 420 Views
  • 4 replies
  • 0 likes
  • 420 Views
  • 4 replies
  • 0 likes

iPad Gen 1 Crashes very often

=== START OF TEMPLATE === Description Spotify for iPad crashes all the time. It does not seem to matter what I do and not do, it will eventually crash. A more detailed description, using numbered steps It can be anything from starting Spotify and the...

  • Casual Listener
  • === START OF TEMPLATE ===   Description Spotify for iPad crashes all the time. It does not seem to matter what I do and not do, it will eventually crash.   A more detailed descr...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

I suddenly have 3 separate "Liked from Radio" playlists.

I recently uninstalled and reinstalled Spotify on my iPhone 5 and iPad 3 because I was having space issues.Before reinstallaton, whenever I clicked "Like" on a song through radio from either device, that song would be added to a singular "Liked from ...

  • Casual Listener
  • I recently uninstalled and reinstalled Spotify on my iPhone 5 and iPad 3 because I was having space issues. Before reinstallaton, whenever I clicked "Like" on a song through radio from either devi...
  • David
  • Spotify Legend
  • 536 Views
  • 6 replies
  • 0 likes
  • 536 Views
  • 6 replies
  • 0 likes

Solved!! Moving music from my spotify playsit on my iphone to my itunes folder?

Sorry am new to this, but sat creating a playlist on my phone and now want to move it from the spotify app on my phone to my music app on my phone - how can I do this?

  • Casual Listener
  • Sorry am new to this, but sat creating a playlist on my phone and now want to move it from the spotify app on my phone to my music app on my phone - how can I do this?    
  • Peter__
  • Community Legend
  • 7268 Views
  • 6 replies
  • 0 likes
  • 7268 Views
  • 6 replies
  • 0 likes

Purchased Spotify premium on Mac but it won't recognize on IPhone

Purchased Spotify premium on my Mac a few days ago. It won't recognize the premium on my iPhone and only let's me play radio! Really bummed since I'm never home this is the only reason I bit the bullet for 10/month. Plz respond.

  • Visitor
  • Purchased Spotify premium on my Mac a few days ago. It won't recognize the premium on my iPhone and only let's me play radio! Really bummed since I'm never home this is the only reason I bit the bull...
  • MichaelJerzak
  • Composer
  • 1456 Views
  • 6 replies
  • 0 likes
  • iphone
    not working
    Premium
    Spotify
  • 1456 Views
  • 6 replies
  • 0 likes

Hello - iPod Nano or Classic - Not touch!

Hello, I would like to know if spotifuggle is supporting new Ipod Nano Generation or new Classics ? I am happy with the spotifuggle but I would like to play the music on portable devices - but small ones like Nano or Classics. Thanks, Wojtek

  • Newbie
  • Hello,  I would like to know if spotifuggle is supporting new Ipod Nano Generation or new Classics ? I am happy with the spotifuggle but I would like to play the music on portable devices - bu...
  • Peter__
  • Community Legend
  • 536 Views
  • 3 replies
  • 0 likes
  • 536 Views
  • 3 replies
  • 0 likes

Making tracks offline

Hello guys I am trying to make some playlists offline but its taking forever. Its not a net connection, it just goes on and on but the track never goes offline...I dont see any messages or anything so I dont think I am near my offline limit....

  • Newbie
  • Hello guys   I am trying to make some playlists offline but its taking forever. Its not a net connection, it just goes on and on but the track never goes offline... I dont see any message...
  • Peter__
  • Community Legend
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

Verizon iPhone 5 ios 6.1.2 as of 3/6/13 BAD battery drain

Trying to keep this thread alive for spotify to fix this issue. I have a Verizon iPhone 5 running the most current software as of 3/6/13, ios 6.1.2. I have tried only using the offline mode in spotify, and it doesn't seem to help. I have removed and ...

  • Regular
  • Trying to keep this thread alive for spotify to fix this issue. I have a Verizon iPhone 5 running the most current software as of 3/6/13, ios 6.1.2. I have tried only using the offline mode in spotif...
  • MichaelJerzak
  • Composer
  • 786 Views
  • 6 replies
  • 0 likes
  • 786 Views
  • 6 replies
  • 0 likes

Solved!! Empty SpotON Radio folder cannot be deleted from my iPhone and iPad

Now that Spotify introduced the "new" radio feature, I decided to uninstall the SpotON Radio app. But I still have a SpotON Radio folder on my iPhone and iPad. Not on my PC. When I try to delete this folder, the app craches. How can I get rid of this...

  • Casual Listener
  • Now that Spotify introduced the "new" radio feature, I decided to uninstall the SpotON Radio app.   But I still have a SpotON Radio folder on my iPhone and iPad. Not on my PC.   Whe...
  • BigMikeyP
  • Regular
  • 987 Views
  • 16 replies
  • 0 likes
  • 987 Views
  • 16 replies
  • 0 likes

Solved!! Trouble with iPhone 4s

I'm having trouble downloading spotify premium on my iphone 4s. I previously installed it on my itouch (using my facebook account), and used up the free trial, and now after downloading the free app onto my iphone am unable to subscribe to the premiu...

  • Casual Listener
  • I'm having trouble downloading spotify premium on my iphone 4s. I previously installed it on my itouch (using my facebook account), and used up the free trial, and now after downloading the free app&...
  • Peter__
  • Community Legend
  • 463 Views
  • 5 replies
  • 0 likes
  • 463 Views
  • 5 replies
  • 0 likes

No "Now Playing" or "Queue" Button?

I just started a premium trial and downloaded Spotify on my Iphone 3gs, which is running ios 6.1.2. I've added some songs to the "queue" and continued exploring the app, but now I can't get back to what I'm playing. Is there seriously no "Now Playing...

  • Casual Listener
  • I just started a premium trial and downloaded Spotify on my Iphone 3gs, which is running ios 6.1.2. I've added some songs to the "queue" and continued exploring the app, but now I can't get back to w...
  • MichaelJerzak
  • Composer
  • 1274 Views
  • 7 replies
  • 0 likes
  • 1274 Views
  • 7 replies
  • 0 likes

Solved!! Share "starred" playlist

I got my girlfriend spotify premium for Xmas and she would like to subscribe to my playlists. However my Starred playlist doesn't show when she views my playlists. I can see/follow her starred playlist, but she can't view/follow mine. Help?

  • Casual Listener
  • I got my girlfriend spotify premium for Xmas and she would like to subscribe to my playlists. However my Starred playlist doesn't show when she views my playlists. I can see/follow her starred playli...
  • Liam
  • Community Legend
  • 3683 Views
  • 3 replies
  • 1 likes
  • 3683 Views
  • 3 replies
  • 1 likes

Solved!! Off line syncing just hangs then times out

I am a premium customer how now can not sync music to listen to offline on my iPhone. I am reluctant to delete and reinstall the app as I don't want to lose my existing offline playlists. All attempts to sync tracks to offline lead to spotify hanging...

  • Regular
  • I am a premium customer how now can not sync music to listen to offline on my iPhone. I am reluctant to delete and reinstall the app as I don't want to lose my existing offline playlists. All attempt...
  • Dethers
  • Regular
  • 851 Views
  • 11 replies
  • 0 likes
  • 851 Views
  • 11 replies
  • 0 likes

Iphone 5 no tracks play

Ok, so I am a premium user, and every time I select a track to play, wether it is synced offline or not, it simply does not play. Everything comes up normal like the progress bar, now playing bar at the bottom, and the 0:00, it's just that the progre...

  • Newbie
  • Ok, so I am a premium user, and every time I select a track to play, wether it is synced offline or not, it simply does not play. Everything comes up normal like the progress bar, now playing bar at ...
  • Peter__
  • Community Legend
  • 363 Views
  • 7 replies
  • 0 likes
  • 363 Views
  • 7 replies
  • 0 likes

Solved!! ios app doesnt recognise 30-day trial

hi! i joined spoitfy last week and subscribed to the 30-day premium trial. the desktop app is working fine, no music and high-quality songs. but on my iphone it says my premium test is expired. before that it said the "... hours remaing"-thing. i alr...

  • Casual Listener
  • hi! i joined spoitfy last week and subscribed to the 30-day premium trial. the desktop app is working fine, no music and high-quality songs. but on my iphone it says my premium test is expired....
  • rockafinger
  • Casual Listener
  • 824 Views
  • 8 replies
  • 0 likes
  • 824 Views
  • 8 replies
  • 0 likes

Sharing playlists via friends does not work

Hello,Since the last update it seems that sharing a playlist with a friend does not work...the dialog pops up as expected but after press on Send nothing happens anymore...is there a problem with this function?ThanksThorsten

  • Casual Listener
  • Hello, Since the last update it seems that sharing a playlist with a friend does not work...the dialog pops up as expected but after press on Send nothing happens anymore...is there a problem with...
  • Peter__
  • Community Legend
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

30-day Free trail ignored?

I just joined Spotify and it offered me a 30-day free trail. I then set up my payment (paypal) and 9.99 monthly but it now says I will be charged 9.99 tomorrow (2013-03-04). How do I redeem my 30day free trial? Also, my iPhone app is still counting d...

  • Newbie
  • I just joined Spotify and it offered me a 30-day free trail. I then set up my payment (paypal) and 9.99 monthly but it now says I will be charged 9.99 tomorrow (2013-03-04). How do I redeem my ...
  • Peter__
  • Community Legend
  • 316 Views
  • 3 replies
  • 0 likes
  • 316 Views
  • 3 replies
  • 0 likes

I can't sync anymore offline songs anymore

I am in my free premium trial period and It won't let me offline sync anymore albums. I've only done like 3 so I know I haven't gone over my max. It should stops on one song like its freezing up and spins there in a cycle. its very frustrating. I am ...

  • Casual Listener
  • I am in my free premium trial period and It won't let me offline sync anymore albums. I've only done like 3 so I know I haven't gone over my max. It should stops on one song like its freezing up and ...
  • JessicaEve
  • Casual Listener
  • 486 Views
  • 2 replies
  • 0 likes
  • 486 Views
  • 2 replies
  • 0 likes

Offline playlists stop syncing after 1 song- iphone 4s,

Hi. My phone is connected to the charger, and wifi, and is set to never lock. However, I am in a premium trial and can't get more than 1 song to sync. I have already uninstalled and resinstalled. Please help! I am trying this out to see if I want to ...

  • Casual Listener
  • Hi. My phone is connected to the charger, and wifi, and is set to never lock. However, I am in a premium trial and can't get more than 1 song to sync. I have already uninstalled and resinstalled. Ple...
  • Liam
  • Community Legend
  • 553 Views
  • 4 replies
  • 1 likes
  • 553 Views
  • 4 replies
  • 1 likes