I have a premium account which works on my mac but not on my i phone as im out of the country

[jimwhitt]

Hi,

I have been using my premium account on my mac book for years, no problem, but i can not download the app to my iphone or use it by logging on via my iphone as I'm not in the UK.

I have a premium account as I'm often not in the UK and obviously want to be able to access my account and ream via my phone.

Please help...

[crematedman · Accepted solution]

@jimwhitt that's a weird one, sorry to hear you're having that issue,

i'd suggest you reach out to support@spotify.com with as much detail as you can about your device and issue. they'll be abe to look at it from their end.

[jimwhitt]

@crematedman

Thanks for you reply, I will send them a message.