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I paid but I'm still not premium its been 24 hours

I paid but I'm still not premium its been 24 hours

I paid spotify subscription with appstore yesterday (Monday 4pm ) and when I open spotify on my device I'm not a premium user, instead I'm Free user. My questions are:

 What is wrong?

 Why I'm not premium even though I had already pay?

 Should I make another payment, but this time directly into spotify web page?

 

Please help me 

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Reply
1 Reply

Hey there @FAA13!

 

Check out this page - it sounds like you might have two accounts - https://support.spotify.com/account_payment_help/solutions/do-i-have-an-additional-account/. 



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