I've already paid for premium and it's not working! I've been a premium user for quite a while now.

[omarperzz]

I've been a premium user for a while now. Yesterday I renewed my subscription, I got charged for it (14 something dollars) and it's still not working! Why?! I can't deal with ads any longer.

[Flixx]

Hi there and welcome to the Spotify Community!

After renewing, did you log out and sign in again? If not, please do so and let me know if that worked for you.

If you have any questions, don't hesitate to ask.

[omarperzz]

Yes I've already had. I even try uninstalling the app twice and installing it again but still no premium yet.

[chef_nifs]

Hi sir i can't use spotify premium and i have paid already by cash in cebuanna lulillher. Can you help me.