Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I don't know if anyone else is experiencing this particular issue since updating to 8.2.0.549 (or the update before), but when I go onto my iPhone and scroll down on a playlist, the Throbber (loading wheel) appears and I have to wait for the rest of the playlist to load. I wasn't experiencing this issue on previous versions before. In most cases I have to close the app and re-open it again, sometimes more than once.
Solved! Go to Solution.
Hey all!
Spotify have released a new version of their app. Is this still happening after you've updated your app? Let me know! 🙂
Have a nice day!
Hey @scalv3rt! Welcome to the Community!
That's not cool. Alright, let's get you back rocking again! Could you reinstall the Spotify app? Let me know if it happens after that.
Have a nice day! 🙂
Hey @Huib
Unfortunately, I did that and it only took me until now to re-download all my songs offline again. And the same problem occurs.
I don't know if it could be a problem with the app.
Hey guys!
Alright, thanks for the info! Is this happening with all playlists? Also, could you restart your device and if that didn't help, your modem/router? Let me know how it goes. 🙂
Have a nice weekend!
I'm experiencing the same issue while scrolling through my larger playlists. I don't think it's an issue with iOS as I've just done the latest update and the problem persists. I did notice that while on wifi, the problem would usually correct itself if I waited it out (usually 20 seconds), but if I'm on 4G, the playlist will remain 'loading' until I close the app.
Hey all!
Spotify have released a new version of their app. Is this still happening after you've updated your app? Let me know! 🙂
Have a nice day!
Hey @tiwill44!
Great to hear things are alright again! Just give me a shout if anything else pops up.
Take care! 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…