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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73588 Views
  • 16 replies
  • 37 likes
  • 73588 Views
  • 16 replies
  • 37 likes

Signed up for Premium; iPhone still shows FREE subscription

Looking for help. I signed up for PREMIUM on my laptop, but when I log in to Spotify on my iPhone, it's still only a FREE subscription. What am I failing to do? Thanks! dj

  • Visitor
  • Looking for help. I signed up for PREMIUM on my laptop, but when I log in to Spotify on my iPhone, it's still only a FREE subscription. What am I failing to do? Thanks! dj
  • Maxim
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect not connecting

Ok so this problem has been going on recently for the past couple of days. Whenever i'm playing on my PS4, and I try to connect my phone with spotify connect, all it says is "connecting" and it never connects after a good 10 seconds. I went to my PC ...

  • Casual Listener
  • Ok so this problem has been going on recently for the past couple of days. Whenever i'm playing on my PS4, and I try to connect my phone with spotify connect, all it says is "connecting" and it never...
  • Maxim
  • Spotify Star
  • 2206 Views
  • 7 replies
  • 1 likes
  • bug
  • 2206 Views
  • 7 replies
  • 1 likes

What do you save?

I save all my music to 'Your music' and keep it available offline, and I don't make playlists as I have all my offline music in one place.However, thinking about storage, do you have 'Your music' saved offline or not? Or do you only save playlists of...

  • Roadie
  • I save all my music to 'Your music' and keep it available offline, and I don't make playlists as I have all my offline music in one place. However, thinking about storage, do you have 'Your music' s...
  • AdLadz
  • Roadie
  • 732 Views
  • 4 replies
  • 0 likes
  • Offline Content
    Save Artists
  • 732 Views
  • 4 replies
  • 0 likes

Spotify not Syncing songs from PC to iPhone

Hello, I have recently made a playlist with over 1500 songs on my PC, but when i go to my iphone with the same spotify account, it only shows that i have 400 songs on the playlist? ive tried adding more songs but its still stuck at 400 on my iphone, ...

  • Casual Listener
  • Hello, I have recently made a playlist with over 1500 songs on my PC, but when i go to my iphone with the same spotify account, it only shows that i have 400 songs on the playlist? ive tried adding m...
  • Predatory117
  • Casual Listener
  • 416 Views
  • 2 replies
  • 0 likes
  • 416 Views
  • 2 replies
  • 0 likes

Spotify app not opening

My app won't open after the latest update?

  • Newbie
  • My app won't open after the latest update?
  • Bittencourt
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Frozen app

Hello, the app on my iPhone says waiting. I can't delete it or open it. It looks like it did an update today, April 11th

  • Casual Listener
  • Hello, the app on my iPhone says waiting. I can't delete it or open it. It looks like it did an update today, April 11th
  • phk_xb
  • Casual Listener
  • 524 Views
  • 4 replies
  • 0 likes
  • 524 Views
  • 4 replies
  • 0 likes

can't listen local files on iphone

i have a macbook and iphone, i am using spotify with both of them. I've downloaded my local music files on spotify app on macbook and sync with iphone with following the directions but i still can't listen on my iphone. what can i do?

  • Newbie
  • i have a macbook and iphone, i am using spotify with both of them. I've downloaded my local music files on spotify app on macbook and sync with iphone with following the directions but i still can't ...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Songs disappearing from my playlist, (over 100)

I have an issue with a rather large playlist of mine on my iPod, I recently had over 100 songs just up and vanish from my playlist (not undownloaded, just cut off at some random point without a trace). The last few days I've been on a bit of a new mu...

  • Casual Listener
  • I have an issue with a rather large playlist of mine on my iPod, I recently had over 100 songs just up and vanish from my playlist (not undownloaded, just cut off at some random point without a trace...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Queue in iPad App

Is it possible to view your song queue in the iPad app? and if not, can it be introduced soon please?

  • Newbie
  • Is it possible to view your song queue in the iPad app?   and if not, can it be introduced soon please?
  • user-removed
  • Not applicable
  • 559 Views
  • 4 replies
  • 1 likes
  • 559 Views
  • 4 replies
  • 1 likes

connection broken

After 30 seconds listening to a song it says 'connection spotify broken' all the time and then it stops. I have a premium account. Tried login in and out. Nothing helps. What's wrong? Anybody?

  • Newbie
  • After 30 seconds listening to a song it says 'connection spotify broken' all the time and then it stops. I have a premium account. Tried login in and out. Nothing helps. What's wrong? Anybody?
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Daily mix error

My daily mix not working. On apple fully updated both app and phone iOS 6 mixes are in the folder but only 2 of them play mix 2 and 5 have problems playing mix 1 3 4 6.Any one have any ideas because I really want Play them. The error that comes up wh...

  • Casual Listener
  • My daily mix not working. On apple fully updated both app and phone iOS 6 mixes are in the folder but only 2 of them play mix 2 and 5 have problems playing mix 1 3 4 6. Any one have any ideas becaus...
  • user-removed
  • Not applicable
  • 923 Views
  • 3 replies
  • 0 likes
  • 923 Views
  • 3 replies
  • 0 likes

Solved!! IOS - Playlists Loading

I don't know if anyone else is experiencing this particular issue since updating to 8.2.0.549 (or the update before), but when I go onto my iPhone and scroll down on a playlist, the Throbber (loading wheel) appears and I have to wait for the rest of ...

  • Roadie
  • I don't know if anyone else is experiencing this particular issue since updating to 8.2.0.549 (or the update before), but when I go onto my iPhone and scroll down on a playlist,&n...
  • scalv3rt
  • Roadie
  • 1446 Views
  • 13 replies
  • 1 likes
  • 1446 Views
  • 13 replies
  • 1 likes

new chromecast not showing in devices

I just bought a new chromecast and installed it.It is working via Browser Plugin but not showing in the Spotify Devices section.Restarted all devices, reinstalled all devices .... nothing!Works on my Android but not on my Windows10.

  • Newbie
  • I just bought a new chromecast and installed it. It is working via Browser Plugin but not showing in the Spotify Devices section. Restarted all devices, reinstalled all devices .... nothing! Works...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Spotify App Search Problems

I'm having two Spotify issues when I listen on my iPhone. I've tried exiting and restarting, turning the phone off and on, uninstalling and reinstalling the app, but none of those fix the issue:1) Whenever I filter in My Songs, even after I've cleare...

  • Casual Listener
  • I'm having two Spotify issues when I listen on my iPhone. I've tried exiting and restarting, turning the phone off and on, uninstalling and reinstalling the app, but none of those fix the issue: 1) ...
  • gooeykaboui
  • Newbie
  • 642 Views
  • 2 replies
  • 2 likes
  • 642 Views
  • 2 replies
  • 2 likes

Switched from iPhone 5 s to iPhone 7 and I lost one album.

I switched from iPhone 5s to iPhone 7. Everithing works fine but I cannot play (no sound) one album. All others play well. The one that doesn't work is a local album but a lot of the other albums are also local. I tried a lot of things but it plays o...

  • Casual Listener
  • I switched from iPhone 5s to iPhone 7. Everithing works fine but I cannot play (no sound) one album. All others play well. The one that doesn't work is a local album but a lot of the other albums are...
  • RobF1
  • Casual Listener
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

iPhone downloading EVERY song without download swipe....

My phone can play EVERY song i have saved in offline mode while my desktop can't. Which means somehow my iphone is downloading every song I save to my library. When i got to "Albums", only a few are marked with the green arrow - the ones which I have...

IMG_0167.PNG IMG_0168.PNG
  • Casual Listener
  • My phone can play EVERY song i have saved in offline mode while my desktop can't. Which means somehow my iphone is downloading every song I save to my library. When i got to "Albums", only a few are ...
  • JoeysPlimsoles
  • Newbie
  • 643 Views
  • 1 replies
  • 1 likes
  • 643 Views
  • 1 replies
  • 1 likes

Paid for premium on iTunes, can't change country

Paid for premium through iTunes and now it won't let me change my country. Help!!!

  • Casual Listener
  • Paid for premium through iTunes and now it won't let me change my country. Help!!!
  • Tritan3
  • Newbie
  • 601 Views
  • 3 replies
  • 0 likes
  • 601 Views
  • 3 replies
  • 0 likes

How i get two columns back?

Hi, I have a problem. I see only one column in Spotify but before i see two. Where I can switch that setting back on? Thanks!

  • Casual Listener
  • Hi,   I have a problem. I see only one column in Spotify but before i see two. Where I can switch that setting back on?   Thanks!
  • Spotti60
  • Casual Listener
  • 504 Views
  • 4 replies
  • 1 likes
  • 504 Views
  • 4 replies
  • 1 likes

Apple Carplay - Artists not showing up?

Hi there, Whenever I use spotify on Apple CarPlay, I'm unable to browse my Library by "Artist"? I'm able to see all my music when I browse by song, but for some reason whenever I try to filter by artist, none of my music shows up. Has anyone had this...

  • Newbie
  • Hi there,   Whenever I use spotify on Apple CarPlay, I'm unable to browse my Library by "Artist"? I'm able to see all my music when I browse by song, but for some reason whenever I try to filt...
  • scottedavis
  • Casual Listener
  • 4922 Views
  • 7 replies
  • 2 likes
  • 4922 Views
  • 7 replies
  • 2 likes

Not Receiving Any Push Notifications

I used to receive push notifications for new releases from artists I followed, but for a while now this has not been the case. I've activated "New Music" notifications in Spotify's settings as well as Banner notifications for Spotify in the iOS setti...

  • Regular
  • I used to receive push notifications for new releases from artists I followed, but for a while now this has not been the case. I've activated "New Music" notifications in Spotify's settings as well a...
  • MattSuda
  • Spotify Star
  • 625 Views
  • 1 replies
  • 1 likes
  • 625 Views
  • 1 replies
  • 1 likes