IOS Spotify App doesn't show Sonos speaker

[Flip1979]

Hello everbody,

i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers.

All works perfect before, now there is no sonos to select.

When i use the Mac App everything is fine. When i´m using the sonos app spotify is connected and works.

Best 

Philip

[Jacob]

Hey @Flip1979, welcome to the Spotify Community!

Could you first try a clean reinstall of the Spotify app? If this doesn't work, we can try a few other things.

Let me know how it goes 🙂

[Flip1979]

Hey Jacob,

thank you for your fast answer.

This was my first option, but it changed nothing.

best

[Jacob]

@Flip1979,

Could you run through the suggestions in this topic? If none of those steps help you, let me know and I can escalate this issue.

[Jacob]

@Flip1979,

Hope I've caught you soon enough! Instead of running through all those steps I mentioned above, could you head to this Ongoing Issues thread and click the +VOTE button? There are a lot of users having the same issue as you and Spotify is looking into the issue (they are also collecting relevant info such as device/OS versions and exact Spotify versions). All relevant updates will be shared in that thread.

[EZRyde]

So we all think it's the Apple Watch..... user on Sonos found if you have an apple watch, try turning it off and see if your speakers show back up!  i did --- and they all came back.  Once i turned the Apple Watch on again, the Sonos speakers disappered.  

[skabning]

Do you have an Apple Watch? If so, try turning it off.

Its not a very good fix, but it's the only thing that works for me.

Its not just a Sonos issue, it's every Connect device. 

[Flip1979]

Thanks to everybody,

I have an apple watch and when i turned it off, all my speakers are back in business.

That's weird.

Thank you very much!

[Enemyofusall]

I had this issue as well and turning off my watch is the only thing that "fixed" the issue. Hopefully a small update is pushed to remedy the issue. Quite annoying not able to use spotify connect while using my watch 😞

[MusicYo]

Is there a fix?

[Enemyofusall]

Outside of turning the watch off, sadly nope. Thought I found out a few
things, but can’t ever replicate a fix.

[skabning]

The latest Spotify update fixed this for me. 

[Gibberdoodle]

Confirmed the latest update fixed the issue with Apple Watch and Sonos speakers for me too! Thank goodness!

[Peter · Accepted solution]

Hey folks,

Just to confirm that this has indeed been fixed now.

Thanks for your patience while we looked into it!

Let us know if there's anything else.

Stay awesome 🙂

[ashujoshi]

I cannot see Sonos speakers on any of my Spotify Apps - iPhone, Android, Mac, iPad. I just went through the steps to delete/clear/reset as outlined in the fixed section - 4 devices - AND guess what the Sonos speakers still DO NOT SHOW UP. This is amazingly frustrating.

[real_mangocurry]

Hi Peter,

What was the problem, and how was it fixed?

Thanks,