Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Impossible to skip songs

Impossible to skip songs

Hi all. I'm a free user, and i got this problem after the last update.
A few days ago, i was using the app as usual. I skip the songs and i wait for one hour to get the new 6 songs to skip, as written in the faq for free user.
The problem is that still yesterday, i couldn't skip songs; every time i try to skip songs, the app says that this feature is only for premium users. So i had the app blocked for days, continuing to can't skip songs. So i decided to uninstall and reinstall the app; in this way i could skip tracks again.. but today i had the same problem, i can't skip unless i didnt become a premium user.
Can you help me? Thanks!

 

ps: I forgot, my phone is an Iphone 5 iOS 10.3.2

Reply
4 Replies

Hi, this sounds like a bug. I suggest contacting spotify here, or you can start a new issue report here.

Best of luck!

--------------------------------------------------

Hi - If i helped show some love and hit that like button

If I solved the issue - don't be shy, mark my answer as the solution!


------------------------------------------
Follow my actual spotify account for some playlist personally made by me, they include: ACIDRAP and PUMPxRAP.
Follow me

I'm having the exact same problem on my iPhone 6. It's saying that skipping is a premium feature only. Uninstalling/reinstalling didn't fix the problem.

Up, problem still not solved. 

This is not just a bug for the free users, I have a premium account and am unable to skip songs.

Suggested posts