Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Increase in ads for free users?

Increase in ads for free users?

So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to know for sure. 

 

I get about 3-4 ads for every 2 or 3 songs. A llot of the ads just keep replaying over and over again, so for example I'll get a set of 4 spotify ads regarding spotify itself. The ads were never this excessive and I'm not sure if this is a new change to the spotify free for everyone or its a problem that is unique to me account. Please help. Thanks!!! 

Reply
7 Replies

I've notice the exact same problem in the past few days. I'll listen to a couple of songs then four back-to-back spotify ads will play. I am curious if they recently increased the ads for free users.

Can someone address this issue please. 4 spotify ads after 2 songs is a bit much don't you think. I even updated the app to the latest one thinking that would solve the problem but it doesn't. I do get the option to watch a 30 second ad for 30 minutes of uninterrupted music, but that is a bit hard to do while driving. I'm not against ads but maybe the current amount is too much!!! Is this a change or is this a bug?

So after some more testing of the latest version of the app,  I"ve counted a total of 4 ads for every two songs. All the ads are spotify ads and its freaking annoying. Ads lasted for 1 min 30 seconds total. I'm not listening to very long songs either. each song is rougly 4 minutes, so about a 2 minute ad every 8 minutes. 

Hey @IntoTheVoid and @ambiguous, welcome to the community

 

Spotify is aware of the issue and is looking for a solution! I'll let you know when there is an update! 🙂 

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

I highly doubt this is a bug or an "issue".

Its an obvious play by Spotify to increase subscription, they make far more revenue from signed up users than ads.

I have no problems with that, just dont give the bull**bleep** story that its a bug or issue lol!

Im a software developer, and "a bug" that "nudged/pushed" people to pay is a feature my boss would fire me for removing!

 

Hi everyone, 

 

Thanks for your feedback and comments about this.

 

We have passed this onto the relevant team to have a look at.

 

 

Ya, I totally would not be surprised if that's a thing....the longer you are a free user for, the higher your ads per song rate. looking sly, spotify.

source:annoyed free user

Suggested posts