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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • bickle
  • Regular
  • 77825 Views
  • 17 replies
  • 37 likes
  • 77825 Views
  • 17 replies
  • 37 likes

Download problem

This has been happening for over a month. Downloads get undownloaded. Every time I play music it stops randomly. I've lost a lot of tracks. I have uninstalled and reinstalled. Still problematic.

  • Newbie
  • This has been happening for over a month. Downloads get undownloaded. Every time I play music it stops randomly. I've lost a lot of tracks. I have uninstalled and reinstalled. Still problematic.
  • johnmurphy1989
  • Casual Listener
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Why wont my music play more than seconds?

My music stops playing after 7-10 seconds. I can skip the song and it's does the same thing to the next song. The ads play perfectly, but that is it. Please help!

  • Newbie
  • My music stops playing after 7-10 seconds. I can skip the song and it's does the same thing to the next song. The ads play perfectly, but that is it. Please help!
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Update 8.3.0 😭😔 on Ipad

Hi, I'm very upset! I have start my Spotify today morning after automatic update.Last Spotify update transform my IPad into a huge iPhone i was very satisfied, it was nicely organized app until now. Now I can see only one playlist at time. Menu moved...

  • Regular
  • Hi, I'm very upset!  I have start my Spotify today morning after automatic update. Last Spotify update transform my IPad into a huge iPhone 😞 i was very satisfied, it was nicely organized app...
  • badrowbot
  • Gig Goer
  • 1586 Views
  • 17 replies
  • 18 likes
  • 1586 Views
  • 17 replies
  • 18 likes

A few questions about Spotify on my IPhone

Hi people, I just installed Spotify on my Iphone. Some things are unclear to me: 1. Where can I find the 'help' button?2. When I want to listen to music I can only shuffle the tracks, why is that? And what if I want to listen to the tracks like they ...

  • Casual Listener
  • Hi people, I just installed Spotify on my Iphone. Some things are unclear to me:   1. Where can I find the 'help' button? 2. When I want to listen to music I can only shuffle the tracks, why ...
  • TorilSusegg
  • Regular
  • 412 Views
  • 4 replies
  • 0 likes
  • 412 Views
  • 4 replies
  • 0 likes

The songs stop playing half way through the songs

I have Premium accoung activated on 4 devices and now all of a sudden when I´m listening to music on my Ipad all the songs stop playing half way trough. I´ve deleted the app, reinstalled it, logged out and in again, have tried offline mode and online...

  • Newbie
  • I have Premium accoung activated on 4 devices and now all of a sudden when I´m listening to music on my Ipad all the songs stop playing half way trough. I´ve deleted the app, reinstalled it, logged o...
  • Jonnson54
  • Casual Listener
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS App Starting up Halfway on its Own

Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update.My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in the background. What I mean by this is my last track w...

  • Regular
  • Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update. My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in...
  • dylanhalladay02
  • Regular
  • 685 Views
  • 2 replies
  • 0 likes
  • Help
    iOS
    Premium
  • 685 Views
  • 2 replies
  • 0 likes

Shuffling music in a playlist only shuffles some music

Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to repeat all of them indefinatly. It also plays the sam...

  • Casual Listener
  • Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to re...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Can't disable the behind the lyrics

Hi there ,I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a hindereance .Any body got any ideas?

  • Music Fan
  • Hi there , I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a h...
  • MattSuda
  • Spotify Star
  • 1817 Views
  • 1 replies
  • 4 likes
  • 1817 Views
  • 1 replies
  • 4 likes

iOS app doesn't see changes without quitting and restarting

Seems like I encountered another bug in 8.4.0.The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't reflected in the iOS app, even while the app is open and sees...

  • Music Fan
  • Seems like I encountered another bug in 8.4.0. The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't ref...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Share via email missing?

Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.

  • Casual Listener
  • Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.
  • njgjmfisher
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

problems downloading playlist

Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the playlist on my desktop, but not on my phone. Can someo...

  • Casual Listener
  • Hi, I just got a new phone and I was trying to download my music library onto my new phone. However one of my playlsit won't download and is missing a bunch of songs. The songs still exist in the pla...
  • smithsarah13
  • Casual Listener
  • 306 Views
  • 2 replies
  • 1 likes
  • 306 Views
  • 2 replies
  • 1 likes

Disable Bluetooth Autoplay on iPhone

My apologies, as this is probably an old topic; but I don't see it, so.... I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). The phone and the car are connected via Bluetooth. Whenever i star...

  • Newbie
  • My apologies, as this is probably an old topic; but I don't see it, so....     I have a 2014 Jeep Cherokee with UConnect 8.4, and I have Spotify premium running on my iPhone (iOS 10.3.1). &...
  • MattSuda
  • Spotify Star
  • 49867 Views
  • 1 replies
  • 2 likes
  • 49867 Views
  • 1 replies
  • 2 likes

Solved!! Can't get rid of behind the lyrics

I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the problem is that I don't want to see behind the lyrics o...

  • Casual Listener
  • I have the same Spotify account running on two iPhones and a Mac. I've turned off the behind the lyrics feature from both iPhones yet it doesn't seem to go away. I don't see it on my mac but the prob...
  • Anne28
  • Newbie
  • 12247 Views
  • 4 replies
  • 1 likes
  • 12247 Views
  • 4 replies
  • 1 likes

Superuser Contribution Someone using My Spotify

Hi!Someone is using My boyfriend Spotify and has change the mail and password

  • Newbie
  • Hi! Someone is using My boyfriend Spotify and has change the mail and password
  • Maria_B
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are my songs playing in order of most recently added?

I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?

  • Newbie
  • I have a free account, and I'm listening to my songs on shuffle play. Why are they playing in order if most recently added? I want my songs to actually shuffle. Is there a way to fix this?
  • Maria_B
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

No guarda el orden de la playlist

No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el orden "Agregados recientemente", y tengo que selecc...

  • Newbie
  • No sé si solo soy yo pero en la App de iOS cada vez que cierro la app se pierde el orden que había seleccionado de la playlist, esto es bastante molesto xq a mí me gusta escuchar mis Playlist con el ...
  • MattSuda
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • iOS
  • 401 Views
  • 1 replies
  • 0 likes

Free trial

How do I start my free trial?

  • Casual Listener
  • How do I start my free trial?
  • Hubo
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • iOS
  • 256 Views
  • 1 replies
  • 0 likes

I can't login my spotify using iPhone

I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.

  • Newbie
  • I type my email address and password on the apps but it can't login. It stated you have already created an account with this enail address. I can login in the website.
  • Hubo
  • Community Legend
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Songs simply won't play

I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens.Other songs in the CD will play, but just this and one other will not. I thought it might be an issue with the downloaded songs (the...

  • Casual Listener
  • I've been trying to play a song for a while now and I cannot get it to work. When I click on the song nothing happens. Other songs in the CD will play, but just this and one other will not. I thou...
  • betsoid
  • Newbie
  • 382 Views
  • 3 replies
  • 0 likes
  • 382 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stops playing music when I press the Home button

Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at all or try to turn my screen off, the music fades o...

  • Casual Listener
  • Hi. Until recently, I could start playing something (online or off) and then go to my iPod's home screen and/or turn the screen off and it'd continue to play. Now, if I navigate away from Spotify at ...
  • MattSuda
  • Spotify Star
  • 7351 Views
  • 3 replies
  • 1 likes
  • 7351 Views
  • 3 replies
  • 1 likes