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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81799 Views
  • 19 replies
  • 37 likes
  • 81799 Views
  • 19 replies
  • 37 likes

Problem with buffering playlist

After latest update 3-6weeks ago I have problems viewing my playlists. Note I have playlists with 700+ songs. It seems like it now auto downloads view of 100 songs and not the rest before you start scrolling. And since I often want to listen the late...

  • Casual Listener
  • After latest update 3-6weeks ago I have problems viewing my playlists. Note I have playlists with 700+ songs. It seems like it now auto downloads view of 100 songs and not the rest before you start s...
  • Iliad
  • Newbie
  • 536 Views
  • 2 replies
  • 2 likes
  • 536 Views
  • 2 replies
  • 2 likes

Solved!! HEEEEEEELP ME 😭

Good morning! I have an iPad 3rd generation is an iPod 5th generation all are updated but I face difficulties to use Spotify. The application opens, I select a song and then it closes itself. Can someone help me please?

  • Casual Listener
  • Good morning!     I have an iPad 3rd generation is an iPod 5th generation all are updated but I face difficulties to use Spotify. The application opens, I select a song and then it closes ...
  • Hubo
  • Community Legend
  • 444 Views
  • 5 replies
  • 0 likes
  • 444 Views
  • 5 replies
  • 0 likes

App has frozen "waiting"

Hi there my Spotify app is dark grey and says "waiting" on my ipad. It's been like this for a day I've tried deleting the app, but when I click the X and select delete it does nothing. I've rebooted my iPad, still not fixed. Any ideas? thanks!

  • Newbie
  • Hi there   my Spotify app is dark grey and says "waiting" on my ipad. It's been like this for a day I've tried deleting the app, but when I click the X and select delete it does nothing. I've ...
  • lennartdevrijer
  • Newbie
  • 1208 Views
  • 2 replies
  • 0 likes
  • 1208 Views
  • 2 replies
  • 0 likes

Songs pause/freeze after 11 seconds and won't play again?

Occasionally, when I try to play a song, the song will randomly freeze (it doesn't pause, the little icon says it is still playing) and the timer freezes. I can't play the song again unless I uninstall and reinstall the entire app. This always happen...

  • Visitor
  • Occasionally, when I try to play a song, the song will randomly freeze (it doesn't pause, the little icon says it is still playing) and the timer freezes. I can't play the song again unless I uninsta...
  • Scottlycz
  • Newbie
  • 696 Views
  • 1 replies
  • 1 likes
  • 696 Views
  • 1 replies
  • 1 likes

My playlist is not playing in order

I have my playlist sorted by the artist and shuffling is off but the songs just don't play in order however when I connect to PC and select listen on iPhone the songs play in order. Please help me because this is driving me crazy. Thanks in advance

  • Regular
  • I have my playlist sorted by the artist and shuffling is off but the songs just don't play in order however when I connect to PC and select listen on iPhone the songs play in order. Please help me be...
  • Bittencourt
  • Spotify Star
  • 1073 Views
  • 9 replies
  • 1 likes
  • 1073 Views
  • 9 replies
  • 1 likes

Sort order recently added

Hi, My playlist does not sort in the right order when choosing recently added.The default sort order (ascending) should simply be reversed to descending when choosing recently added but on several devices this does not work. This is using ios version...

  • Casual Listener
  • Hi,   My playlist does not sort in the right order when choosing recently added. The default sort order (ascending) should simply be reversed to descending when choosing recently added but on...
  • kokkiloras
  • Casual Listener
  • 713 Views
  • 2 replies
  • 0 likes
  • Android
    iOS
  • 713 Views
  • 2 replies
  • 0 likes

Spotify only playing 11 seconds of songs!

Hey guys,Never had a single problem with Spotify (I have Spotify Premium) till today but this morning I have noticed that certain songs will only allow me to play the first 11 or so seconds of the song before it stops playing. The bar also stops movi...

  • Casual Listener
  • Hey guys, Never had a single problem with Spotify (I have Spotify Premium) till today but this morning I have noticed that certain songs will only allow me to play the first 11 or so seconds of th...
  • mikburls
  • Casual Listener
  • 2941 Views
  • 6 replies
  • 4 likes
  • 2941 Views
  • 6 replies
  • 4 likes

楽曲がダウンロードされない

Dare to post in Japanese. ローカルファイルをiPhoneで再生できない場合があります。具体的には iTunes11.xx.xx でエンコードした楽曲はiPhoneにダウンロードして再生ができますが、iTunes 9.xx.xx でエンコードした楽曲がダウンロードされません。なお、Windows PC上のSpotify Softwareからはいずれのタイプの楽曲も再生できます。どうしてでしょうか？

  • Casual Listener
  • Dare to post in Japanese.   ローカルファイルをiPhoneで再生できない場合があります。具体的には iTunes11.xx.xx でエンコードした楽曲はiPhoneにダウンロードして再生ができますが、iTunes 9.xx.xx でエンコードした楽曲がダウンロードされません。なお、Windows PC上のSpotify Softwareからはいずれのタイ...
  • spmatu
  • Casual Listener
  • 548 Views
  • 2 replies
  • 0 likes
  • 548 Views
  • 2 replies
  • 0 likes

Probleme avec l'odre des morceaux sur ma playlist

bonjour à tous, j'ai pour la 2e fois deja un problème avec l'ordre des morceaux de ma playlist qui se sont tout à coup tous inversés. c'est à dire le premier morceau se retrouve en dernier et inversement.j'ai réinstallé l'application plusieurs fois s...

  • Newbie
  • bonjour à tous,    j'ai pour la 2e fois deja un problème avec l'ordre des morceaux de ma playlist qui se sont tout à coup tous inversés. c'est à dire le premier morceau se retrouve en der...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify App closes when I play songs online

I can only listen to songs that I have downloaded for offline listening. When I try to listen online the app just closes itself within a matter of seconds.

  • Casual Listener
  • I can only listen to songs that I have downloaded for offline listening. When I try to listen online the app just closes itself within a matter of seconds.
  • TF11
  • Casual Listener
  • 236 Views
  • 2 replies
  • 0 likes
  • 236 Views
  • 2 replies
  • 0 likes

Download problem

This has been happening for over a month. Downloads get undownloaded. Every time I play music it stops randomly. I've lost a lot of tracks. I have uninstalled and reinstalled. Still problematic.

  • Newbie
  • This has been happening for over a month. Downloads get undownloaded. Every time I play music it stops randomly. I've lost a lot of tracks. I have uninstalled and reinstalled. Still problematic.
  • johnmurphy1989
  • Casual Listener
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Why wont my music play more than seconds?

My music stops playing after 7-10 seconds. I can skip the song and it's does the same thing to the next song. The ads play perfectly, but that is it. Please help!

  • Newbie
  • My music stops playing after 7-10 seconds. I can skip the song and it's does the same thing to the next song. The ads play perfectly, but that is it. Please help!
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Update 8.3.0 😭😔 on Ipad

Hi, I'm very upset! I have start my Spotify today morning after automatic update.Last Spotify update transform my IPad into a huge iPhone i was very satisfied, it was nicely organized app until now. Now I can see only one playlist at time. Menu moved...

  • Regular
  • Hi, I'm very upset!  I have start my Spotify today morning after automatic update. Last Spotify update transform my IPad into a huge iPhone 😞 i was very satisfied, it was nicely organized app...
  • badrowbot
  • Gig Goer
  • 1630 Views
  • 17 replies
  • 18 likes
  • 1630 Views
  • 17 replies
  • 18 likes

A few questions about Spotify on my IPhone

Hi people, I just installed Spotify on my Iphone. Some things are unclear to me: 1. Where can I find the 'help' button?2. When I want to listen to music I can only shuffle the tracks, why is that? And what if I want to listen to the tracks like they ...

  • Casual Listener
  • Hi people, I just installed Spotify on my Iphone. Some things are unclear to me:   1. Where can I find the 'help' button? 2. When I want to listen to music I can only shuffle the tracks, why ...
  • TorilSusegg
  • Regular
  • 420 Views
  • 4 replies
  • 0 likes
  • 420 Views
  • 4 replies
  • 0 likes

The songs stop playing half way through the songs

I have Premium accoung activated on 4 devices and now all of a sudden when I´m listening to music on my Ipad all the songs stop playing half way trough. I´ve deleted the app, reinstalled it, logged out and in again, have tried offline mode and online...

  • Newbie
  • I have Premium accoung activated on 4 devices and now all of a sudden when I´m listening to music on my Ipad all the songs stop playing half way trough. I´ve deleted the app, reinstalled it, logged o...
  • Jonnson54
  • Casual Listener
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS App Starting up Halfway on its Own

Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update.My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in the background. What I mean by this is my last track w...

  • Regular
  • Hey guys. I'm on a premium subscription on an iPod 7.1 with the latest update. My issues are twofold: First, often when earbuds are plugged in without Spotify open the app will halfway start up in...
  • dylanhalladay02
  • Regular
  • 690 Views
  • 2 replies
  • 0 likes
  • Help
    iOS
    Premium
  • 690 Views
  • 2 replies
  • 0 likes

Shuffling music in a playlist only shuffles some music

Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to repeat all of them indefinatly. It also plays the sam...

  • Casual Listener
  • Im having a really terrible time with the shuffle feature in Spotify. My issue is that in my playlist of +2000 songs, whenever I shuffle, it only shuffles the first 50 or so songs and continues to re...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Can't disable the behind the lyrics

Hi there ,I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a hindereance .Any body got any ideas?

  • Music Fan
  • Hi there , I'm on iOS 10 and can't turn the behind the lyrics feature of. I've toggle switch in settings, hard reset and re installed app but won't remove it and I find the lyrics function to be a h...
  • MattSuda
  • Spotify Star
  • 1824 Views
  • 1 replies
  • 4 likes
  • 1824 Views
  • 1 replies
  • 4 likes

iOS app doesn't see changes without quitting and restarting

Seems like I encountered another bug in 8.4.0.The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't reflected in the iOS app, even while the app is open and sees...

  • Music Fan
  • Seems like I encountered another bug in 8.4.0. The app doesn't seem to register changes made elsewhere (desktop) anymore. I constantly batch-change songs on desktop and these changes aren't ref...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Share via email missing?

Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.

  • Casual Listener
  • Latest version of iOS app (v8.4.0.623) for iPhone no longer offers me the option to share media via email (see attached), while the iPad iteration still does.
  • njgjmfisher
  • Casual Listener
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes